Capital International Bank status is Operational

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Foreign Exchange
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Degraded
Started 3 Nov 2026 11:35:39 (1 day ago), resolved 3 Nov 2026 17:02:40 (1 day ago)
Critical Incident
Resolved
Payments
Foreign Exchange
Authorisations

We are currently experiencing an unexpected outage affecting the Payments, Foreign Exchange services. Our IT Operations team is currently working to restore functionality as quickly as possible.

Impact: Access to Payments, FX and Payment Authorisations has been temporarily disabled until this issue has been resolved.

We apologise for the inconvenience and appreciate your patience.

Capital International Bank Outage Survival Guide

A step-by-step guide to help you survive a Capital International Bank outage
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    Capital International Bank Components

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    Capital International Bank VELTA Online Banking

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    Entire Site
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    API
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    Payments
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    Service Degraded
    Started 3 Nov 2026 11:35:39 (1 day ago), resolved 3 Nov 2026 17:02:40 (1 day ago)
    Critical Incident
    Resolved
    Payments
    Foreign Exchange
    Authorisations

    We are currently experiencing an unexpected outage affecting the Payments, Foreign Exchange services. Our IT Operations team is currently working to restore functionality as quickly as possible.

    Impact: Access to Payments, FX and Payment Authorisations has been temporarily disabled until this issue has been resolved.

    We apologise for the inconvenience and appreciate your patience.

    Back-Office
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    Bulk Payments
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    Capital International Bank Third Party API

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    Foreign Exchange
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    Service Degraded
    Started 3 Nov 2026 11:35:39 (1 day ago), resolved 3 Nov 2026 17:02:40 (1 day ago)
    Critical Incident
    Resolved
    Payments
    Foreign Exchange
    Authorisations

    We are currently experiencing an unexpected outage affecting the Payments, Foreign Exchange services. Our IT Operations team is currently working to restore functionality as quickly as possible.

    Impact: Access to Payments, FX and Payment Authorisations has been temporarily disabled until this issue has been resolved.

    We apologise for the inconvenience and appreciate your patience.

    CRM
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    Secure Messages
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    Statements
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    BW
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    Account List
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    Capital International Bank Third Party Tools

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    Atlassian Bitbucket Pipelines
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    Authorisations
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    Service Degraded
    Started 3 Nov 2026 11:35:39 (1 day ago), resolved 3 Nov 2026 17:02:40 (1 day ago)
    Critical Incident
    Resolved
    Payments
    Foreign Exchange
    Authorisations

    We are currently experiencing an unexpected outage affecting the Payments, Foreign Exchange services. Our IT Operations team is currently working to restore functionality as quickly as possible.

    Impact: Access to Payments, FX and Payment Authorisations has been temporarily disabled until this issue has been resolved.

    We apologise for the inconvenience and appreciate your patience.

    Capital International Bank Mobile Application

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    Capital International Bank Jira Service Management Jira Service Mangement Web

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    Capital International Bank Jira Service Management Service Portal

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    Capital International Bank Bank Onboarding Portal

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    Capital International Bank Alternatives

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