Capital International Bank Status: check for Capital International Bank outages and issues

Capital International Bank status is Operational

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Client HUB

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See all 12 Capital International Bank components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Capital International Bank outages

Active Incidents

No active incidents

Recently Resolved Incidents

Service Degraded

Started 11 Sep 2025 08:02:50 (5 days ago), resolved 11 Sep 2025 15:03:43 (5 days ago)

Major Incident

Resolved

Client HUB

We are currently experiencing an unexpected outage affecting the backend services. Our IT Operations team is currently working to restore functionality as quickly as possible.

Impact: Access to VELTA has been temporarily disabled until this issue has been resolved.

Status: An update will be provided by 11:00 or as soon as more information becomes available.

We apologise for the inconvenience and appreciate your patience.

Resolved: This incident has been resolved.

11 Sep 2025 15:03:43 (5 days ago)

Identified: Incident Update: The services are available.

Impact: Access to VELTA services have been enabled.

We sincerely apologise for the inconvenience and appreciate your continued patience

11 Sep 2025 13:28:50 (5 days ago)

Identified: Incident Update: We are currently running validation tests and will give a further update at 14:30.

Impact: Access to VELTA services is currently temporarily disabled, with the exception of Secure Messages.

We sincerely apologise for the inconvenience and appreciate your continued patience

11 Sep 2025 13:04:48 (5 days ago)

Identified: Incident Update: We have resolved the underlying issue and are now actively working to restore full functionality to the services. We anticipate services will be restored by 13:45 today.

Impact: Access to VELTA services is currently temporarily disabled, with the exception of Secure Messages.

Next Steps: A further update will be provided as soon as more information becomes available.

We sincerely apologise for the inconvenience and appreciate your continued patience

11 Sep 2025 12:28:12 (5 days ago)

Impact: Access to VELTA services is currently temporarily disabled, with the exception of Secure Messages.

Next Steps: A further update will be provided as soon as more information becomes available.

We sincerely apologise for the inconvenience and appreciate your continued patience

11 Sep 2025 11:06:17 (5 days ago)

Identified: Incident Update: Resolving We are actively working to restore full functionality to VELTA services. We anticipate services will be restored by 13:30 today.

Impact: Access to VELTA services is currently temporarily disabled, with the exception of Secure Messages which is now available.

Next Steps: A further update will be provided as soon as more information becomes available.

We sincerely apologise for the inconvenience and appreciate your continued patience

11 Sep 2025 09:22:50 (5 days ago)

Investigating: We are currently experiencing an unexpected outage affecting the backend services. Our IT Operations team is currently working to restore functionality as quickly as possible.

Impact: Access to VELTA has been temporarily disabled until this issue has been resolved.

Status: An update will be provided by 11:00 or as soon as more information becomes available.

We apologise for the inconvenience and appreciate your patience.

11 Sep 2025 08:02:50 (5 days ago)

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Capital International Bank Outage Survival Guide

A step-by-step guide to help you survive a Capital International Bank outage

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Capital International Bank Components