Capital International Bank status is Operational

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Client HUB
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Performance Issue
Started 19 Nov 2024 13:17:19 (2 days ago), still ongoing
Maintenance
Monitoring
Client HUB

We are aware of an issue with users being unable to login to VELTA, this is being investigated as a priority.

Updates will be provided in due course, apologies for any inconvenience.

Recently Resolved Incidents

Degraded Performance
Started 14 Nov 2024 09:05:53 (7 days ago), resolved 15 Nov 2024 15:49:42 (6 days ago)
Minor Incident
Resolved
Client HUB

We are currently investigating an issue which is degrading the response time when submitting payment and FX's.

As we continue our investigations should you have any specific queries please contact us via Secure Messages.

Capital International Bank Outage Survival Guide

A step-by-step guide to help you survive a Capital International Bank outage
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    Capital International Bank Components

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    Capital International Bank Velta

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    API
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    Back-Office
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    Client HUB
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    Performance Issue
    Started 19 Nov 2024 13:17:19 (2 days ago), still ongoing
    Maintenance
    Monitoring
    Client HUB

    We are aware of an issue with users being unable to login to VELTA, this is being investigated as a priority.

    Updates will be provided in due course, apologies for any inconvenience.

    Degraded Performance
    Started 14 Nov 2024 09:05:53 (7 days ago), resolved 15 Nov 2024 15:49:42 (6 days ago)
    Minor Incident
    Resolved
    Client HUB

    We are currently investigating an issue which is degrading the response time when submitting payment and FX's.

    As we continue our investigations should you have any specific queries please contact us via Secure Messages.

    Capital International Bank Third Party API

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    CRM
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    BW
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    Capital International Bank Third Party Tools

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    Atlassian Bitbucket Pipelines
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    Capital International Bank Jira Service Management Jira Service Mangement Web

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    Capital International Bank Jira Service Management Service Portal

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    Capital International Bank Alternatives

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