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Acknowledgement (997) processing is delayed

Started 12 Sep 2024 17:51:03 (6 days ago), resolved 12 Sep 2024 18:06:55 (6 days ago)

Incident without Impact

Resolved

API

We experienced an issue with delivering functional acknowledgements and temporarily paused processing out of an abundance of caution. It's been resumed and we have scaled up infrastructure to catch up. Acknowledgements will be processed in order and max delay should be on the order of 40-60 minutes.

All other transaction processing such as validation and delivery is unaffected.

See all updates

Orderful Outage Survival Guide

A step-by-step guide to help you survive a Orderful outage

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Acknowledgement (997) processing is delayed

Started 12 Sep 2024 17:51:03 (6 days ago), resolved 12 Sep 2024 18:06:55 (6 days ago)

Incident without Impact

Resolved

API

We experienced an issue with delivering functional acknowledgements and temporarily paused processing out of an abundance of caution. It's been resumed and we have scaled up infrastructure to catch up. Acknowledgements will be processed in order and max delay should be on the order of 40-60 minutes.

All other transaction processing such as validation and delivery is unaffected.

See all updates

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Orderful Alternatives

AX4

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Rubicon

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nShift - Webshipper

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Orderful Status

Real-time updates of Orderful issues and outages

Orderful status is Operational

Orderful API

Active Incidents

Recently Resolved Incidents

Orderful Outage Survival Guide

Orderful Components

Orderful

Orderful API

Orderful Transaction Delivery

Trading Partner Delivery Services

Orderful UI

UI

Transaction Validation

Rules Engine

Orderful Mailjet Email Content

Orderful Alternatives

AX4

P44

P44 EU - Visibility Operations Center (VOC)

P44 EU - Carrier VOC

Eleos Technologies

Paazl

Inspectorio

Shipwell

Rubicon

nShift - Webshipper

Commonly Used Together

ShippyPro

Easyship

TecAlliance TecDoc

Miovision Technologies

ShipStation

Lightfoot