ShipStation status is Operational

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DHL Express
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

DHL Express Canada Updates
Started 9 Jun 2025 22:48:38 (1 month ago), still ongoing
Incident without Impact
Monitoring
DHL Express

Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

Canadian Disruption Updates
Started 15 May 2025 23:00:03 (2 months ago), still ongoing
Incident without Impact
Monitoring
UPS

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Global Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

Canada Carrier Update

If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

Recently Resolved Incidents

No recent incidents

ShipStation Outage Survival Guide

A step-by-step guide to help you survive a ShipStation outage
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    ShipStation Components

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    ShipStation

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    ShipStation Order Managment API

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    ShipStation Marketplace Integrations

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    ShipStation Carrier Integrations

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    ShipStation Support Services

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    Chat Support
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    Phone Support
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    ShipStation Carriers

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    Stamps.com
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    FedEx
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    UPS
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    Canadian Disruption Updates
    Started 15 May 2025 23:00:03 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    UPS

    Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

    Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

    Global Carrier Update

    Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

    If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

    Canada Carrier Update

    If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

    DHL Express
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    DHL Express Canada Updates
    Started 9 Jun 2025 22:48:38 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    DHL Express

    Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    DHL eCommerce
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    Canada Post
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    Australia Post
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    Royal Mail
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    Endicia
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    Amazon Buy Shipping API
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    Express 1
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    Purolator
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    Parcelforce Worldwide
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    DPD
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    ShipStation Marketplaces

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    Amazon US
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    Shopify
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    BigCommerce
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    Walmart
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    Squarespace
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    TradeGecko
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    ChannelAdvisor
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    eBay
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    ShipStation Integrations

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    Shipsurance
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    ShipStation Companion API

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    Companion API V1
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    Companion API V2
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