ShipStation status is Operational

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Active Incidents

Canadian Disruption Updates
Started 15 May 2025 23:00:03 (17 days ago), still ongoing
Incident without Impact
Monitoring
UPS

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Global Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

U.S. Carrier Update

Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.

Canada Carrier Update

Purolator from ShipStation: To continue providing reliable service amidst increased volume, effective Wednesday, May 28th, Purolator has implemented a temporary Surge Fee to shipments destined for Quebec.

If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

Recently Resolved Incidents

No recent incidents

ShipStation Outage Survival Guide

A step-by-step guide to help you survive a ShipStation outage
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    ShipStation Components

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    ShipStation

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    ShipStation Support Services

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    Chat Support
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    ShipStation Carriers

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    Canadian Disruption Updates
    Started 15 May 2025 23:00:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UPS

    Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

    Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

    Global Carrier Update

    Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

    If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

    U.S. Carrier Update

    Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.

    Canada Carrier Update

    Purolator from ShipStation: To continue providing reliable service amidst increased volume, effective Wednesday, May 28th, Purolator has implemented a temporary Surge Fee to shipments destined for Quebec.

    If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

    DHL Express
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    DHL eCommerce
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    Canada Post
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    Australia Post
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    Royal Mail
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    Endicia
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    Amazon Buy Shipping API
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    Express 1
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    Purolator
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    Parcelforce Worldwide
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    DPD
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    ShipStation Marketplaces

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    Amazon US
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    Shopify
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    BigCommerce
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    Walmart
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    Squarespace
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    TradeGecko
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    ChannelAdvisor
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    eBay
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    ShipStation Integrations

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    Shipsurance
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    ShipStation Companion API

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    Companion API V1
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    Companion API V2
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