ShipStation Status
Real-time updates of ShipStation issues and outages
ShipStation status is Partially Degraded Service
ShipStation
ShipStation Marketplace Integrations
ShipStation Carriers
Stamps.com
UPS
DHL Express
Canada Post
Active Incidents
We are currently Investigating an Issue regarding the closure of USPS Shipments.
Canada Post is working to stabilize their applications after their recent system upgrade, some applications will be unavailable, or customers may experience delays, until further notice.
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
Recently Resolved Incidents
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will undergo a scheduled outage due to a system upgrade.
Unavailable services during this time include:
- No shipping labels
- No return labels
- No tracking
- canadapost.ca will be offline
For detailed updates: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and-service-interruptions-list.page
We are currently investigating this issue. Thank you for your patience.
ShipStation Outage Survival Guide
ShipStation Components
ShipStation
We are currently Investigating an Issue regarding the closure of USPS Shipments.
ShipStation Order Managment API
ShipStation Marketplace Integrations
We are currently investigating this issue. Thank you for your patience.
ShipStation Carrier Integrations
ShipStation Support Services
Chat Support
Phone Support
ShipStation Carriers
Stamps.com
We are currently Investigating an Issue regarding the closure of USPS Shipments.
FedEx
UPS
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
DHL Express
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
DHL eCommerce
Canada Post
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will undergo a scheduled outage due to a system upgrade.
Unavailable services during this time include:
- No shipping labels
- No return labels
- No tracking
- canadapost.ca will be offline
For detailed updates: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and-service-interruptions-list.page
Canada Post is working to stabilize their applications after their recent system upgrade, some applications will be unavailable, or customers may experience delays, until further notice.
