ShipStation Status
Real-time updates of ShipStation issues and outages
ShipStation status is Operational
ShipStation
UPS
DHL Express
Active Incidents
DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.
As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.
More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
U.S. Carrier Update
Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
Recently Resolved Incidents
ShipStation is aware of the technical issues impacting the ShipStation some user's ability to filter and load orders. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
ShipStation Outage Survival Guide
ShipStation Components
ShipStation
ShipStation is aware of the technical issues impacting the ShipStation some user's ability to filter and load orders. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
ShipStation Order Managment API
ShipStation Marketplace Integrations
ShipStation Carrier Integrations
ShipStation Support Services
Chat Support
Phone Support
ShipStation Carriers
Stamps.com
FedEx
UPS
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
U.S. Carrier Update
Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
DHL Express
DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.
As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.
More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html
