ShipStation status is Operational

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ShipStation

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UPS
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

DHL Express Canada Updates
Started 9 Jun 2025 22:48:38 (12 days ago), still ongoing
Incident without Impact
Monitoring
DHL Express

DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.

As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.

More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html

Canadian Disruption Updates
Started 15 May 2025 23:00:03 (1 month ago), still ongoing
Incident without Impact
Monitoring
UPS

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Global Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

U.S. Carrier Update

Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.

Canada Carrier Update

If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

Recently Resolved Incidents

ShipStation Orders Not Loading
Started 18 Jun 2025 12:46:46 (4 days ago), resolved 18 Jun 2025 13:29:42 (4 days ago)
Minor Incident
Resolved
ShipStation

ShipStation is aware of the technical issues impacting the ShipStation some user's ability to filter and load orders. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Outage Survival Guide

A step-by-step guide to help you survive a ShipStation outage
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    ShipStation Components

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    ShipStation

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    ShipStation Orders Not Loading
    Started 18 Jun 2025 12:46:46 (4 days ago), resolved 18 Jun 2025 13:29:42 (4 days ago)
    Minor Incident
    Resolved
    ShipStation

    ShipStation is aware of the technical issues impacting the ShipStation some user's ability to filter and load orders. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

    ShipStation Order Managment API

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    ShipStation Marketplace Integrations

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    ShipStation Carrier Integrations

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    ShipStation Support Services

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    Chat Support
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    Phone Support
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    ShipStation Carriers

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    Stamps.com
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    FedEx
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    UPS
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    Canadian Disruption Updates
    Started 15 May 2025 23:00:03 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    UPS

    Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

    Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

    Global Carrier Update

    Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

    If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

    U.S. Carrier Update

    Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.

    Canada Carrier Update

    If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

    DHL Express
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    DHL Express Canada Updates
    Started 9 Jun 2025 22:48:38 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    DHL Express

    DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.

    As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.

    More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html

    DHL eCommerce
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    Canada Post
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    Australia Post
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    Royal Mail
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    Endicia
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    Amazon Buy Shipping API
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    Express 1
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    Purolator
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    Parcelforce Worldwide
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    DPD
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    ShipStation Marketplaces

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    Amazon US
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    Shopify
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    BigCommerce
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    Walmart
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    Squarespace
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    TradeGecko
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    ChannelAdvisor
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    eBay
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    ShipStation Integrations

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    Shipsurance
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    ShipStation Companion API

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    Companion API V1
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    Companion API V2
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