ShipStation Status
Real-time updates of ShipStation issues and outages
ShipStation status is Operational
UPS
DHL Express
Australia Post
Active Incidents
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
Recently Resolved Incidents
Australia Post is experiencing technical issues that are impacting services, including label creation and rating. They are actively investigating the issue, and we are actively monitoring the situation.
You can also find the current status of this outage here: https://status.developers.auspost.com.au/
Australia Post is currently experiencing technical issues that are intermittently impacting services include lodgement, pricing and label printing services.
The team is aware of this and is currently investing the issue.
You can track the status of the outage here: https://status.developers.auspost.com.au/
ShipStation Outage Survival Guide
ShipStation Components
ShipStation
ShipStation Order Managment API
ShipStation Marketplace Integrations
ShipStation Carrier Integrations
ShipStation Support Services
Chat Support
Phone Support
ShipStation Carriers
Stamps.com
FedEx
UPS
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner.
Global Carrier Update
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.
If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
Canada Carrier Update
If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
DHL Express
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
DHL eCommerce
Canada Post
Australia Post
Australia Post is currently experiencing technical issues that are intermittently impacting services include lodgement, pricing and label printing services.
The team is aware of this and is currently investing the issue.
You can track the status of the outage here: https://status.developers.auspost.com.au/
Australia Post is experiencing technical issues that are impacting services, including label creation and rating. They are actively investigating the issue, and we are actively monitoring the situation.
You can also find the current status of this outage here: https://status.developers.auspost.com.au/
