Onecom Partners Status

Resolved: Following monitoring, we can confirm that service has now been restored.

We appreciate your patience while this was being resolved and will continue to monitor closely to ensure stability.

If you experience any further issues, please don’t hesitate to reach out to IP Voice Partner Support.

Monitoring: The upstream carrier has identified the root cause of the issue and has successfully implemented a fix.

We will continue to closely monitor the situation in collaboration with the carrier to ensure stability. Thank you for your continued patience and understanding.

Identified: The upstream carrier has identified the root cause of the issue and is actively working on a permanent resolution. In parallel, a workaround is being reviewed to mitigate impact, and we will confirm once this has been successfully implemented.

We’ll continue to keep you informed with progress updates. Thank you for your patience and understanding.

Investigating: We’re currently aware of an issue affecting inbound call routing over the OneHub SIP Platform and are actively investigating it with our upstream carrier as a priority.

We really appreciate your patience and understanding while we work to resolve this, and we’ll keep you updated with progress as soon as we have more information.

Resolved: We’re pleased to confirm that the issue affecting access to the OneHub portal has now been resolved.

We’ll continue to monitor the service to ensure stability.

Thank you for your patience and understanding.

Investigating: We’re currently aware of an issue affecting access to the OneHub portal.

Our team is investigating this as a priority, and we’ll provide an update as soon as access is restored.

Thank you for your patience and understanding while we work to resolve this.