One Identity Starling status is Minor Service Outage

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One Identity Starling

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Remote Access
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One Identity Starling NA

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Remote Access
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One Identity Starling EMEA

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Remote Access
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

One Identity Starling - Safeguard remote access (All Regions)
Started 16 Jan 2025 11:34:19 (2 days ago), still ongoing
Major Incident
Investigating
Remote Access
Remote Access
Remote Access

We are currently experiencing an partial outage regarding SRA sessions closing unexpectedly after some time.

A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.

We are working on fixing the issue. Further updates will be provided at 05:46 PST.

Recently Resolved Incidents

No recent incidents

One Identity Starling Outage Survival Guide

A step-by-step guide to help you survive a One Identity Starling outage
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    One Identity Starling Components

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    One Identity Starling

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    Account Email Notifications
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    Account Services Portal
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    Cloud Assistant
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    Connect
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    Remote Access
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    One Identity Starling - Safeguard remote access (All Regions)
    Started 16 Jan 2025 11:34:19 (2 days ago), still ongoing
    Major Incident
    Investigating
    Remote Access
    Remote Access
    Remote Access

    We are currently experiencing an partial outage regarding SRA sessions closing unexpectedly after some time.

    A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.

    We are working on fixing the issue. Further updates will be provided at 05:46 PST.

    Subscription and Billing
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    One Identity Starling NA

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    Account Email Notifications
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    Account Services Portal
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    Cloud Assistant
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    Connect
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    PAM Essentials
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    Remote Access
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    One Identity Starling - Safeguard remote access (All Regions)
    Started 16 Jan 2025 11:34:19 (2 days ago), still ongoing
    Major Incident
    Investigating
    Remote Access
    Remote Access
    Remote Access

    We are currently experiencing an partial outage regarding SRA sessions closing unexpectedly after some time.

    A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.

    We are working on fixing the issue. Further updates will be provided at 05:46 PST.

    Subscription and Billing
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    One Identity Starling EMEA

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    Account Email Notifications
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    now
    Account Services Portal
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    now
    Cloud Assistant
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    now
    Connect
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    now
    PAM Essentials
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    now
    Remote Access
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    now
    One Identity Starling - Safeguard remote access (All Regions)
    Started 16 Jan 2025 11:34:19 (2 days ago), still ongoing
    Major Incident
    Investigating
    Remote Access
    Remote Access
    Remote Access

    We are currently experiencing an partial outage regarding SRA sessions closing unexpectedly after some time.

    A workaround is possible by downloading the RDP file and connecting locally, rather than starting the session from SRA.

    We are working on fixing the issue. Further updates will be provided at 05:46 PST.

    Subscription and Billing
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    One Identity Starling On Demand NA

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    Identity Manager On Demand
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    Safeguard On Demand
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    One Identity Starling On Demand EMEA

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    Identity Manager On Demand
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    Safeguard On Demand
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    One Identity Starling On Demand APAC

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    Identity Manager On Demand
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    Safeguard On Demand
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    One Identity Starling Alternatives

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    JumpCloud Agent

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    JumpCloud Agent / MDM Enrollments
    Started 16 Jan 2025 19:16:39 (1 day ago), resolved 16 Jan 2025 22:12:50 (1 day ago)
    Major Incident
    Postmortem
    Agent
    MDM

    We are currently investigating an issue with agent installs and Apple MDM enrollments. We will update this issue as we know more.

    JumpCloud MDM

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    JumpCloud Agent / MDM Enrollments
    Started 16 Jan 2025 19:16:39 (1 day ago), resolved 16 Jan 2025 22:12:50 (1 day ago)
    Major Incident
    Postmortem
    Agent
    MDM

    We are currently investigating an issue with agent installs and Apple MDM enrollments. We will update this issue as we know more.

    See all
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