BetterCloud status is Operational

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Core Services
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Workflows
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Workflow Action Delays
Started 19 Nov 2024 14:20:35 (2 days ago), resolved 19 Nov 2024 21:35:58 (1 day ago)
Minor Incident
Resolved
Workflows

We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

UI Outage on User Automation Module (aka: app.bettercloud.com)
Started 18 Nov 2024 23:46:21 (2 days ago), resolved 19 Nov 2024 03:44:29 (2 days ago)
Critical Incident
Resolved
Core Services

We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible.

If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

BetterCloud Outage Survival Guide

A step-by-step guide to help you survive a BetterCloud outage
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    BetterCloud Components

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    BetterCloud User Automation

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    Core Services
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    UI Outage on User Automation Module (aka: app.bettercloud.com)
    Started 18 Nov 2024 23:46:21 (2 days ago), resolved 19 Nov 2024 03:44:29 (2 days ago)
    Critical Incident
    Resolved
    Core Services

    We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible.

    If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

    Alerts
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    Files
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    Workflows
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    Workflow Action Delays
    Started 19 Nov 2024 14:20:35 (2 days ago), resolved 19 Nov 2024 21:35:58 (1 day ago)
    Minor Incident
    Resolved
    Workflows

    We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

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    BetterCloud General Information

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    Ivanti Cloud App Sanity

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    BitTitan MigrationWiz

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    New migrations waiting in “Submitted” detected
    Started 27 Aug 2024 18:19:06 (3 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz

    Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

    BitTitan MigrationWiz DE

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    .DE Region Selection Guidance
    Started 25 Sep 2024 19:03:35 (2 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz DE

    For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

    See all
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