BetterCloud status is Operational

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    BetterCloud Components

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    BetterCloud User Automation

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    Core Services
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    Alerts
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    Directory
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    Files
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    Workflows
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    Privileges
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    Audit Logs
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    Platform API
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    Applications
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    Dashboard
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    Data Protection
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    Global Search
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    Grids / User Interface
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    Workflow Activity Feed
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    Content Scanning
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    BetterCloud Spend Optimization

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    BetterCloud Google Administration

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    BetterCloud Integrations

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    Atlassian
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    Azure AD
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    BambooHR
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    Box
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    Dropbox
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    Google
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    Namely
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    Office 365
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    Okta
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    OneLogin
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    Salesforce
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    Slack
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    Zendesk
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    Zoom
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    Workday
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    Slack Enterprise Grid
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    BetterCloud Live Chat Widget

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    BetterCloud General Information

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    BetterCloud Alternatives

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    US AMS
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    US Datacenter
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    See all
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    Flexera Software Vulnerability Manager

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    Software Vulnerability Manager Web Portal
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    Software Vulnerability Manager & Software Vulnerability Research - Vulnerability Data Delayed
    Started 17 Jan 2025 15:33:49 (13 hours ago), still ongoing
    Major Incident
    Identified
    Software Vulnerability Manager Web Portal
    Software Vulnerability Manager Agent Interface
    Software Vulnerability Research

    Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.

    Priority: P2

    Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.

    See all
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    BitTitan MigrationWiz

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    New migrations waiting in “Submitted” detected
    Started 27 Aug 2024 18:19:06 (5 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz

    Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

    BitTitan MigrationWiz DE

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    .DE Region Selection Guidance
    Started 25 Sep 2024 19:03:35 (4 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz DE

    For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

    See all
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