Restaurant365 status is Partial Outage

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Restaurant365 Connected Integrations

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FTP File Watcher (Vendor Integration)
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POS Integrations (DSS Polling)
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Radar Services
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Accounting 2.0
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Inventory 2.0
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

EDI File Processing
Started 16 Sep 2026 15:16:09 (4 hours ago), still ongoing
Critical Incident
Monitoring
FTP File Watcher (Vendor Integration)
POS Integrations (DSS Polling)

We are investigating reports that EDI files are not being processed.

Recently Resolved Incidents

Extended Maintenance – Radar and Advantage
Started 10 Sep 2026 05:02:57 (7 days ago), resolved 10 Sep 2026 05:30:31 (7 days ago)
Maintenance
Resolved
Accounting 2.0
Inventory 2.0
Radar Services

Our scheduled maintenance for Radar and Advantage has taken longer than the planned window (9:00 PM – 12:00 AM CST). Work is continuing and we expect to complete shortly. Customers may continue to experience intermittent connectivity or latency during this time. We'll post an update as soon as maintenance is complete.

Restaurant365 Outage Survival Guide

A step-by-step guide to help you survive a Restaurant365 outage
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    Restaurant365 Components

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    Restaurant365 Website

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    Customer Databases
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    R365 Payroll
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    now

    Restaurant365 Connected Integrations

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    now
    FTP File Watcher (Vendor Integration)
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    EDI File Processing
    Started 16 Sep 2026 15:16:09 (4 hours ago), still ongoing
    Critical Incident
    Monitoring
    FTP File Watcher (Vendor Integration)
    POS Integrations (DSS Polling)

    We are investigating reports that EDI files are not being processed.

    POS Integrations (DSS Polling)
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    EDI File Processing
    Started 16 Sep 2026 15:16:09 (4 hours ago), still ongoing
    Critical Incident
    Monitoring
    FTP File Watcher (Vendor Integration)
    POS Integrations (DSS Polling)

    We are investigating reports that EDI files are not being processed.

    API
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    Bank Integration
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    Restaurant365 Mobile App

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    Classic
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    R365
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    Restaurant365 Reporting

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    Ad Hoc
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    My Reports
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    Automated Report Distribution
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    Custom Financials Reporter
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    FYIsoft
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    Check & Invoice Printing
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    AI Dashboards
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    Restaurant365 Radar

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    API Polling
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    Export Polling
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    Client Polling
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    Radar Services
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    Extended Maintenance – Radar and Advantage
    Started 10 Sep 2026 05:02:57 (7 days ago), resolved 10 Sep 2026 05:30:31 (7 days ago)
    Maintenance
    Resolved
    Accounting 2.0
    Inventory 2.0
    Radar Services

    Our scheduled maintenance for Radar and Advantage has taken longer than the planned window (9:00 PM – 12:00 AM CST). Work is continuing and we expect to complete shortly. Customers may continue to experience intermittent connectivity or latency during this time. We'll post an update as soon as maintenance is complete.

    Restaurant365 Advantage

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    Accounting 2.0
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    Tue 15
    now
    Extended Maintenance – Radar and Advantage
    Started 10 Sep 2026 05:02:57 (7 days ago), resolved 10 Sep 2026 05:30:31 (7 days ago)
    Maintenance
    Resolved
    Accounting 2.0
    Inventory 2.0
    Radar Services

    Our scheduled maintenance for Radar and Advantage has taken longer than the planned window (9:00 PM – 12:00 AM CST). Work is continuing and we expect to complete shortly. Customers may continue to experience intermittent connectivity or latency during this time. We'll post an update as soon as maintenance is complete.

    Inventory 2.0
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Extended Maintenance – Radar and Advantage
    Started 10 Sep 2026 05:02:57 (7 days ago), resolved 10 Sep 2026 05:30:31 (7 days ago)
    Maintenance
    Resolved
    Accounting 2.0
    Inventory 2.0
    Radar Services

    Our scheduled maintenance for Radar and Advantage has taken longer than the planned window (9:00 PM – 12:00 AM CST). Work is continuing and we expect to complete shortly. Customers may continue to experience intermittent connectivity or latency during this time. We'll post an update as soon as maintenance is complete.

    Restaurant365 Expandshare

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    App
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    App
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    Backend
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