Restaurant365 status is Partially Degraded Service

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Restaurant365 Website

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Customer Databases
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POS Integrations (DSS Polling)
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Restaurant365 Reporting

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Ad Hoc
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My Reports
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Custom Financials Reporter
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Intermittent Slowness
Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
Minor Incident
Monitoring
Customer Databases
Ad Hoc
POS Integrations (DSS Polling)
My Reports
Custom Financials Reporter

We are currently investigating reports of intermittent slowness within customer instances

Recently Resolved Incidents

DSS imports
Started 14 Jan 2026 12:47:10 (10 hours ago), resolved 14 Jan 2026 17:51:18 (5 hours ago)
Incident without Impact
Resolved
POS Integrations (DSS Polling)

We identified early reports of an issue impacting DSS imports and promptly implemented a fix. We will continue to monitor the situation, and some customers may experience temporary delays in DSS imports during this time.

Filters not working within my reports and unable to print checks
Started 7 Jan 2026 21:51:51 (7 days ago), resolved 7 Jan 2026 23:04:41 (7 days ago)
Incident without Impact
Resolved
My Reports
R365 Intelligence

We are currently investigating reports of filters not working in my reports and some customers unable print checks

Restaurant365 Outage Survival Guide

A step-by-step guide to help you survive a Restaurant365 outage
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    Restaurant365 Components

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    Restaurant365 Website

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    Customer Databases
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    now
    Intermittent Slowness
    Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Databases
    Ad Hoc
    POS Integrations (DSS Polling)
    My Reports
    Custom Financials Reporter

    We are currently investigating reports of intermittent slowness within customer instances

    R365 Payroll
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    Restaurant365 Connected Integrations

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    FTP File Watcher (Vendor Integration)
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    POS Integrations (DSS Polling)
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    Intermittent Slowness
    Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Databases
    Ad Hoc
    POS Integrations (DSS Polling)
    My Reports
    Custom Financials Reporter

    We are currently investigating reports of intermittent slowness within customer instances

    DSS imports
    Started 14 Jan 2026 12:47:10 (10 hours ago), resolved 14 Jan 2026 17:51:18 (5 hours ago)
    Incident without Impact
    Resolved
    POS Integrations (DSS Polling)

    We identified early reports of an issue impacting DSS imports and promptly implemented a fix. We will continue to monitor the situation, and some customers may experience temporary delays in DSS imports during this time.

    API
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    Bank Integration
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    Restaurant365 Mobile App

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    Classic
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    R365
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    Restaurant365 Reporting

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    Ad Hoc
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    now
    Intermittent Slowness
    Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Databases
    Ad Hoc
    POS Integrations (DSS Polling)
    My Reports
    Custom Financials Reporter

    We are currently investigating reports of intermittent slowness within customer instances

    My Reports
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    Filters not working within my reports and unable to print checks
    Started 7 Jan 2026 21:51:51 (7 days ago), resolved 7 Jan 2026 23:04:41 (7 days ago)
    Incident without Impact
    Resolved
    My Reports
    R365 Intelligence

    We are currently investigating reports of filters not working in my reports and some customers unable print checks

    Intermittent Slowness
    Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Databases
    Ad Hoc
    POS Integrations (DSS Polling)
    My Reports
    Custom Financials Reporter

    We are currently investigating reports of intermittent slowness within customer instances

    Automated Report Distribution
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    Custom Financials Reporter
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    Intermittent Slowness
    Started 12 Jan 2026 18:58:52 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Databases
    Ad Hoc
    POS Integrations (DSS Polling)
    My Reports
    Custom Financials Reporter

    We are currently investigating reports of intermittent slowness within customer instances

    FYIsoft
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    Check & Invoice Printing
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    R365 Intelligence
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    Filters not working within my reports and unable to print checks
    Started 7 Jan 2026 21:51:51 (7 days ago), resolved 7 Jan 2026 23:04:41 (7 days ago)
    Incident without Impact
    Resolved
    My Reports
    R365 Intelligence

    We are currently investigating reports of filters not working in my reports and some customers unable print checks

    Restaurant365 Expandshare

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    Expandshare
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