Neon One Status
Real-time updates of Neon One issues and outages
Neon One status is Under Maintenance
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.
We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay.
All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Neon One Outage Survival Guide
Neon One Components
Neon One Neon Pay
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay.
All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Neon One Neon CRM
Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay.
All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.