Neon One status is Operational

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Neon One Neon Pay

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Neon One Neon CRM

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Neon One Neon Giving Days

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Neon One Neon CCM

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Neon One Arts People

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Neon One Neon Websites

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Some users unable to log in to Neon One applications
Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
Major Incident
Resolved
Neon Pay
Neon CRM
Neon Giving Days
Neon CCM
Arts People
More...

We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

Some browsers unable to enter credit card details
Started 2 Oct 2025 00:23:26 (4 days ago), resolved 2 Oct 2025 01:48:38 (4 days ago)
Major Incident
Resolved
Neon Giving Days

We are currently investigating this issue.

Neon One Outage Survival Guide

A step-by-step guide to help you survive a Neon One outage
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    Neon One Components

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now

    Neon One Neon Pay

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

    Neon One Neon CRM

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

    Neon One Neon Giving Days

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

    Some browsers unable to enter credit card details
    Started 2 Oct 2025 00:23:26 (4 days ago), resolved 2 Oct 2025 01:48:38 (4 days ago)
    Major Incident
    Resolved
    Neon Giving Days

    We are currently investigating this issue.

    Neon One Neon CCM

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

    Neon One Arts People

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.

    Neon One Neon Websites

    Sun 28
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    now
    Some users unable to log in to Neon One applications
    Started 3 Oct 2025 14:41:09 (2 days ago), resolved 3 Oct 2025 19:48:09 (2 days ago)
    Major Incident
    Resolved
    Neon Pay
    Neon CRM
    Neon Giving Days
    Neon CCM
    Arts People
    More...

    We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso.com/login to access their Neon One applications. We are expecting brief downtime for user login while we release a fix for this issue. Front end forms and payments are not impacted.