Mitel CloudLink Status
Real-time updates of Mitel CloudLink issues and outages
Mitel CloudLink status is Operational
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Active Incidents
Elevated Error Rate on Notification Service in EU
Started 4 Mar 2026 15:08:51 (5 hours ago), still ongoing
Critical Incident
Monitoring
Notifications
We are aware of an elevated error rate on the Notification service in EU and are currently investigating. At this time it appears to be impacting Workflow and Microsoft Teams presence sync.
As of 10:41 EST we are seeing the services recover. We are continuing our investigation to identify the root cause.
Recently Resolved Incidents
No recent incidents
Mitel CloudLink Outage Survival Guide
A step-by-step guide to help you survive a Mitel CloudLink outage
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Mitel CloudLink Components
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Mitel CloudLink CloudLink Services (US)
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Admin
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App Proxy
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Authentication
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Billing
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Carrier
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Chat
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DCMS
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DCMS Configuration
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Director
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GCP Gateway
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Media
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Notifications
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Presence
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SMS
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Router
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System Manager
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Tunnel
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Workflow
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Mitel CloudLink CloudLink Services (EU)
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Admin
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App Proxy
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Authentication
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Billing
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Carrier
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Chat
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Director
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GCP Gateway
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Media
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Notifications
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Sun 1
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now
Elevated Error Rate on Notification Service in EU
Started 4 Mar 2026 15:08:51 (5 hours ago), still ongoing
Critical Incident
Monitoring
Notifications
We are aware of an elevated error rate on the Notification service in EU and are currently investigating. At this time it appears to be impacting Workflow and Microsoft Teams presence sync.
As of 10:41 EST we are seeing the services recover. We are continuing our investigation to identify the root cause.
Presence
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Router
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System Manager
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Tunnel
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Workflow
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Mitel CloudLink CloudLink Services (AP)
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Admin
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App Proxy
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Authentication
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Billing
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Carrier
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Chat
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Director
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GCP Gateway
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Media
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Notifications
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Presence
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Router
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System Manager
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Tunnel
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Workflow
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Mitel CloudLink Global Infrastructure
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Director@Edge
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Mitel CloudLink Unify Phone Services (EU)
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Administration API
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Authentication service
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Client application
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Tenant application
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TURN service
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TURN service Sao Paolo
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Mitel CloudLink CloudLink Authentication Portal
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Mitel CloudLink CloudLink Accounts Portal
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Mitel CloudLink CloudLink Gateway Portal
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Mitel CloudLink Mitel One
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Mitel CloudLink MiTeam Meetings
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Mitel CloudLink Contact Center Admin Portal
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Mitel CloudLink Contact Center Web Chat
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Mitel CloudLink Download Server
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Mitel CloudLink Mitel Help Center
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