MessageXchange status is Operational

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MessageXchange web site

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MessageXchange Message processing

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

www.messagexchange.com certificate issues
Started 21 Aug 2025 04:31:18 (6 days ago), resolved 21 Aug 2025 23:31:19 (5 days ago)
Incident without Impact
Resolved
MessageXchange web site
Message processing

We are aware of some clients having problems connecting to www.messagexchange.com since our certificate change this morning.

If you're having issues, please check that your certificate store is up to date. Normally this is done as part of your operating system's patches.

If not up to date, you may need to manually load the new Sectigo intermediate certificate - this included in our cert chain, available for download here:

https://support.messagexchange.com/support/solutions/articles/7000058245-www-messagexchange-com-certificate

Please contact Support if you need more information. [email protected]

MessageXchange Outage Survival Guide

A step-by-step guide to help you survive a MessageXchange outage
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    MessageXchange Components

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    MessageXchange web site

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    www.messagexchange.com certificate issues
    Started 21 Aug 2025 04:31:18 (6 days ago), resolved 21 Aug 2025 23:31:19 (5 days ago)
    Incident without Impact
    Resolved
    MessageXchange web site
    Message processing

    We are aware of some clients having problems connecting to www.messagexchange.com since our certificate change this morning.

    If you're having issues, please check that your certificate store is up to date. Normally this is done as part of your operating system's patches.

    If not up to date, you may need to manually load the new Sectigo intermediate certificate - this included in our cert chain, available for download here:

    https://support.messagexchange.com/support/solutions/articles/7000058245-www-messagexchange-com-certificate

    Please contact Support if you need more information. [email protected]

    MessageXchange www2 web site

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    MessageXchange www3 web site

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    MessageXchange Message processing

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    www.messagexchange.com certificate issues
    Started 21 Aug 2025 04:31:18 (6 days ago), resolved 21 Aug 2025 23:31:19 (5 days ago)
    Incident without Impact
    Resolved
    MessageXchange web site
    Message processing

    We are aware of some clients having problems connecting to www.messagexchange.com since our certificate change this morning.

    If you're having issues, please check that your certificate store is up to date. Normally this is done as part of your operating system's patches.

    If not up to date, you may need to manually load the new Sectigo intermediate certificate - this included in our cert chain, available for download here:

    https://support.messagexchange.com/support/solutions/articles/7000058245-www-messagexchange-com-certificate

    Please contact Support if you need more information. [email protected]

    MessageXchange SuperStream processing

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    MessageXchange File transfer services

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    MessageXchange FormXchange

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    MessageXchange Beta test environment

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    MessageXchange Single touch payroll processing

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