Marketcircle status is Operational

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Sync
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Active Incidents

No active incidents

Recently Resolved Incidents

Slow Sync
Started 17 Sep 2024 04:53:00 (1 day ago), resolved 17 Sep 2024 04:59:21 (1 day ago)
Minor Incident
Resolved
Sync

We are currently investigating this issue.

Slow syncs
Started 16 Sep 2024 16:12:26 (2 days ago), resolved 16 Sep 2024 17:19:12 (2 days ago)
Minor Incident
Resolved
Sync

We are experiencing some slow syncs. We are investigating the issue.

Intermittent Sync Issues
Started 12 Sep 2024 14:47:31 (6 days ago), resolved 12 Sep 2024 15:03:00 (6 days ago)
Major Incident
Resolved
Sync

The issue has been identified and a fix is being implemented.

Intermittent Sync Issues
Started 11 Sep 2024 14:36:12 (7 days ago), resolved 11 Sep 2024 21:38:39 (7 days ago)
Critical Incident
Resolved
Sync

We are currently investigating this issue.

Marketcircle Outage Survival Guide

A step-by-step guide to help you survive a Marketcircle outage
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    Marketcircle Components

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    Marketcircle Billings Pro

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    Billings - Desktop Sync
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    Billings - iPhone/iPad Sync
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    Billings - Numbering Service
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    Billings - Documents Service
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    Billings - Control Panel
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    Billings - Currency Service
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    Billings - Website
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    Marketcircle Daylite

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    Signup
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    Sync
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    Intermittent Sync Issues
    Started 12 Sep 2024 14:47:31 (6 days ago), resolved 12 Sep 2024 15:03:00 (6 days ago)
    Major Incident
    Resolved
    Sync

    The issue has been identified and a fix is being implemented.

    Intermittent Sync Issues
    Started 11 Sep 2024 14:36:12 (7 days ago), resolved 11 Sep 2024 21:38:39 (7 days ago)
    Critical Incident
    Resolved
    Sync

    We are currently investigating this issue.

    Slow Sync
    Started 17 Sep 2024 04:53:00 (1 day ago), resolved 17 Sep 2024 04:59:21 (1 day ago)
    Minor Incident
    Resolved
    Sync

    We are currently investigating this issue.

    Slow syncs
    Started 16 Sep 2024 16:12:26 (2 days ago), resolved 16 Sep 2024 17:19:12 (2 days ago)
    Minor Incident
    Resolved
    Sync

    We are experiencing some slow syncs. We are investigating the issue.

    API (including attachments & email content)
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    Attachments
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    Notifications
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    Account Management (including signup)
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    CalDAV and CardDAV
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    Email Delivery
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    Marketcircle Main Website

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    Migrations
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    Emails
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    Marketcircle Alternatives

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    Kickserv Text Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (9 months ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    Kickserv Email Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (9 months ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    See all
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