Phrase Status
Real-time updates of Phrase issues and outages
Phrase status is Operational
Ordering
Ordering
Project management
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing intermittent errors when communicating with Gengo, one of our third-party translation vendors. This is causing timeouts and 502 errors on price calculation and order submission for translation orders routed through Gengo, affecting both EU and US data centers. Gengo has confirmed the issue on their end and is investigating.
We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.
Phrase Outage Survival Guide
Phrase Components
Phrase Strings (EU)
Translation center
Repo sync
OTA
Bitbucket sync
Email delivery
Ordering
We are currently experiencing intermittent errors when communicating with Gengo, one of our third-party translation vendors. This is causing timeouts and 502 errors on price calculation and order submission for translation orders routed through Gengo, affecting both EU and US data centers. Gengo has confirmed the issue on their end and is investigating.
In-context editor
API
Phrase Strings (US)
Translation center
Repo sync
OTA
Bitbucket sync
Email delivery
Ordering
We are currently experiencing intermittent errors when communicating with Gengo, one of our third-party translation vendors. This is causing timeouts and 502 errors on price calculation and order submission for translation orders routed through Gengo, affecting both EU and US data centers. Gengo has confirmed the issue on their end and is investigating.
In-context editor
API
Phrase TMS (EU)
Analytics
API
CAT web editor
Connectors
File processing
Machine translation
Project management
We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.