Liquid Web - Services status is Partially Degraded Service

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Liquid Web - Services Business Email

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Active Incidents

Premium Business Email (PBE) delivery failures
Started 18 Apr 2025 22:46:13 (4 days ago), still ongoing
Minor Incident
Identified
Business Email

Our Premium Business Email (PBE) vendor is currently facing issues where some of the IP addresses have been blocked by Spamcop ATT, Hotmail, MSN and Microsoft. We are in talks with our vendor and they are actively addressing the situation and working towards a resolution.

As a workaround, customers may try again after some time. The system may use random IP addresses, so it is not guaranteed that the same IP will be used to send emails again.

Further updates will be provided as soon as more information becomes available.

If you have any questions or concerns, please contact a member of our support team via live-chat, or by ticket ([email protected]).

Recently Resolved Incidents

No recent incidents

Liquid Web - Services Outage Survival Guide

A step-by-step guide to help you survive a Liquid Web - Services outage
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    Liquid Web - Services Business Email

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    Premium Business Email (PBE) delivery failures
    Started 18 Apr 2025 22:46:13 (4 days ago), still ongoing
    Minor Incident
    Identified
    Business Email

    Our Premium Business Email (PBE) vendor is currently facing issues where some of the IP addresses have been blocked by Spamcop ATT, Hotmail, MSN and Microsoft. We are in talks with our vendor and they are actively addressing the situation and working towards a resolution.

    As a workaround, customers may try again after some time. The system may use random IP addresses, so it is not guaranteed that the same IP will be used to send emails again.

    Further updates will be provided as soon as more information becomes available.

    If you have any questions or concerns, please contact a member of our support team via live-chat, or by ticket ([email protected]).

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