Liquid Web - Services status is Partially Degraded Service

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Liquid Web - Services InterWorx

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Liquid Web - Services Business Email

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EU - AMS
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Liquid Web - Services Management Portal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Premium Business Email - Control Panel & Webmail Access Issues
Started 29 Oct 2025 02:19:05 (14 hours ago), still ongoing
Minor Incident
Investigating
Business Email

We are currently experiencing issues with logging into the Premium Business Email Portals. We are working with our Email Provider to resolve this as quickly as possible.

Please note that email delivery has not been impacted. We will update this post with further information as it becomes available.

If you have any questions, please do not hesitate to contact a member of our support team via LiveChat or Case.

Recently Resolved Incidents

InterWorx control panel service interruptions
Started 27 Oct 2025 19:05:46 (2 days ago), resolved 27 Oct 2025 22:19:47 (2 days ago)
Minor Incident
Resolved
InterWorx

We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

Partial Amsterdam outage
Started 23 Oct 2025 21:05:10 (6 days ago), resolved 23 Oct 2025 22:50:08 (6 days ago)
Major Incident
Resolved
EU - AMS

A subset of our Amsterdam servers is unreachable - we are investigating the issue and will provide updates when we can.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

Issues with Liquidweb.com
Started 22 Oct 2025 18:28:50 (7 days ago), resolved 22 Oct 2025 21:06:56 (7 days ago)
Major Incident
Resolved
Management Portal

We are currently investigating issues with Liquidweb.com sub pages that are not loading as expected. Customer servers and services are not impacted at this point in time.

Liquid Web - Services Outage Survival Guide

A step-by-step guide to help you survive a Liquid Web - Services outage
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    Liquid Web - Services Components

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    Liquid Web - Services API

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    Liquid Web - Services DNS

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    Liquid Web - Services Cloud Dedicated

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    Liquid Web - Services Cloud VPS Hosting

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    Liquid Web - Services CPanel

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    Liquid Web - Services InterWorx

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    InterWorx control panel service interruptions
    Started 27 Oct 2025 19:05:46 (2 days ago), resolved 27 Oct 2025 22:19:47 (2 days ago)
    Minor Incident
    Resolved
    InterWorx

    We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution.

    If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

    Liquid Web - Services Plesk

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    Liquid Web - Services Object Storage

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    Liquid Web - Services VMware Cloud

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    Liquid Web - Services VMware Private Cloud

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    Liquid Web - Services Business Email

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    Premium Business Email - Control Panel & Webmail Access Issues
    Started 29 Oct 2025 02:19:05 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    Business Email

    We are currently experiencing issues with logging into the Premium Business Email Portals. We are working with our Email Provider to resolve this as quickly as possible.

    Please note that email delivery has not been impacted. We will update this post with further information as it becomes available.

    If you have any questions, please do not hesitate to contact a member of our support team via LiveChat or Case.

    Liquid Web - Services Load Balancers

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    Cloud Load Balancers
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    Shared Load Balancers - DC2
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    Shared Load Balancers - DC3
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    Shared Load Balancers - DC4
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    Shared Load Balancers - DC5
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    Liquid Web - Services Network

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    LAN Network
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    PHX Network
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    AMS Network
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    Liquid Web - Services Data Centers

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    DC2 - LAN
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    DC3 - LAN
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    DC4 - PHX
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    EU - AMS
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    Partial Amsterdam outage
    Started 23 Oct 2025 21:05:10 (6 days ago), resolved 23 Oct 2025 22:50:08 (6 days ago)
    Major Incident
    Resolved
    EU - AMS

    A subset of our Amsterdam servers is unreachable - we are investigating the issue and will provide updates when we can.

    If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

    Liquid Web - Services Management Portal

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    Issues with Liquidweb.com
    Started 22 Oct 2025 18:28:50 (7 days ago), resolved 22 Oct 2025 21:06:56 (7 days ago)
    Major Incident
    Resolved
    Management Portal

    We are currently investigating issues with Liquidweb.com sub pages that are not loading as expected. Customer servers and services are not impacted at this point in time.

    Liquid Web - Services Support Services

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    Chat
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    Case
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    Phone
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