Liquid Web - Services Status

Investigating: The Premium Business Email portal login is now functioning as expected.

However, we are currently experiencing an outage with the Webmail interface. Our Email Vendor's team is fully engaged and working to resolve this as quickly as possible.

Email delivery and access through mail clients such as Outlook remain unaffected. At this time, only Webmail access is impacted.

We will continue to provide updates as more information becomes available.

If you have any questions, please don’t hesitate to contact our support team via LiveChat or Case.

Investigating: We are currently experiencing issues with logging into the Premium Business Email Portals. We are working with our Email Provider to resolve this as quickly as possible.

Please note that email delivery has not been impacted. We will update this post with further information as it becomes available.

If you have any questions, please do not hesitate to contact a member of our support team via LiveChat or Case.

Resolved: This incident has been resolved.

Investigating: We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

Resolved: This incident has been resolved.

Identified: A PDU was turned off due to a tripped fuse. We are working on restoring power to the servers.

Investigating: A subset of our Amsterdam servers is unreachable - we are investigating the issue and will provide updates when we can.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).

Resolved: This incident has been resolved.

Monitoring: We have implemented a fix which has the webpage loading. Our engineers are still monitoring this and investigating further

Investigating: We are currently investigating issues with Liquidweb.com sub pages that are not loading as expected. Customer servers and services are not impacted at this point in time.