Liquid Web - Services Status

Resolved: The issue with Premium Business Email Control Panel has been resolved.

Monitoring: A fix was implemented by our email vendor, and we are monitoring the results.

If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Investigating: Our vendor has reported an issue with the Premium Business Email Control Panel. This may impact email management; however, it does not affect email sending or receiving. Users can still manage their emails through email clients and webmail. The vendor is actively working toward full restoration, and further updates will be provided as they become available.

If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat or ticket.

Resolved: This incident has been resolved. If you have any questions or concerns, please contact a member of our support team via live chat or ticket ([email protected])

Monitoring: A fix has been implemented and we are monitoring the results

Identified: The issue has been identified and fix has been implemented

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing issues with our Network infrastructure, which is impacting our service with packetloss and sites being slow. Our teams are fully engaged in reviewing this incident and working on finding a solution. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected])

Resolved: This incident has been resolved. If you have any questions or concerns, please contact a member of our support team via live chat or ticket ([email protected])

Monitoring: A fix has been implemented and we are monitoring the results

Identified: The issue has been identified and fix has been implemented

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing issues with our Network infrastructure, which is impacting our service with packetloss and sites being slow. Our teams are fully engaged in reviewing this incident and working on finding a solution. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected])

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket ([email protected]).