Kore.ai Status
Real-time updates of Kore.ai issues and outages
Kore.ai status is Operational
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Application Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Last updated 1 minute ago from official status page. Learn more
You're checking on Kore.ai - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Audit Your Website Free →
Active Incidents
No active incidents
Recently Resolved Incidents
US Region - Analytics dashboard - XO10 and XO11 - Data not loading for May 18th onwards
Started 19 May 2026 20:14:18 (1 day ago), resolved 19 May 2026 20:55:29 (23 hours ago)
Minor Incident
Resolved
Bot Builder
Dear Users, We are observing that the dashboard and analytics data is not loading for May 18th onwards. The technical team is trying to resolve this on high priority. We will keep you updated. Please note -
- There is no outage as such. The dashboard and analytics have been observed to be loading data until 17th May 2026.
- Conversation History API is not impacted. It is pulling the data as expected for 18th and 19th May.
US Region - XO10 - Search AI integrations - Partial service disruption
Started 18 May 2026 15:12:45 (2 days ago), resolved 18 May 2026 17:46:02 (2 days ago)
Major Incident
Resolved
Application Service
Search Service
Dear Users,
We are experiencing a partial service disruption on SearchAI on US region. XO10 integrations are impacted intermittently. We will keep you updated on the resolution of the incident. We apologize for the inconvenience caused and we appreciate your patience while we work through the resolution.
US Region - Degraded performance of analytics dashboard observed across XO10 and XO11.
Started 15 May 2026 15:01:55 (5 days ago), resolved 15 May 2026 18:26:45 (5 days ago)
Major Incident
Resolved
Bot Builder
Hello Users, We are observing degraded performance in the loading of dashboards across XO10 on XO11 in the US region. Please be assured that the experts are looking into it and trying to remediate the issue as soon as possible. We would also like to call out that there is no run-time impact: Bot responses for both digital and IVR type of channels are not impacted. Hence there is no outage as such on the Kore platform.
Kore.ai Outage Survival Guide
A step-by-step guide to help you survive a Kore.ai outage
NaN%
Kore.ai Components
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - USA
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
US Region - Degraded performance of analytics dashboard observed across XO10 and XO11.
Started 15 May 2026 15:01:55 (5 days ago), resolved 15 May 2026 18:26:45 (5 days ago)
Major Incident
Resolved
Bot Builder
Hello Users, We are observing degraded performance in the loading of dashboards across XO10 on XO11 in the US region. Please be assured that the experts are looking into it and trying to remediate the issue as soon as possible. We would also like to call out that there is no run-time impact: Bot responses for both digital and IVR type of channels are not impacted. Hence there is no outage as such on the Kore platform.
US Region - Analytics dashboard - XO10 and XO11 - Data not loading for May 18th onwards
Started 19 May 2026 20:14:18 (1 day ago), resolved 19 May 2026 20:55:29 (23 hours ago)
Minor Incident
Resolved
Bot Builder
Dear Users, We are observing that the dashboard and analytics data is not loading for May 18th onwards. The technical team is trying to resolve this on high priority. We will keep you updated. Please note -
- There is no outage as such. The dashboard and analytics have been observed to be loading data until 17th May 2026.
- Conversation History API is not impacted. It is pulling the data as expected for 18th and 19th May.
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region-Japan
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - Europe (London)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - Europe (Frankfurt)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - APAC (Syndey)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - India
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administration Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Region - Middle East (UAE)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Uptime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
APIs
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Bot Administrator Application
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - Europe (Frankfurt)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Nuance
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore IVR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore Agent Desktop
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - USA
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Nuance
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore IVR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore Agent Desktop
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - Japan
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Nuance
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore IVR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore Agent Desktop
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - Europe ( London)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
SmartAssist - Europe ( London)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - APAC (Syndey)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Nuance
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore IVR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore Agent Desktop
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SmartAssist - India
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Nuance
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore IVR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore Agent Desktop
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SearchAssist - USA
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Web Crawler
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Application Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
US Region - XO10 - Search AI integrations - Partial service disruption
Started 18 May 2026 15:12:45 (2 days ago), resolved 18 May 2026 17:46:02 (2 days ago)
Major Incident
Resolved
Application Service
Search Service
Dear Users,
We are experiencing a partial service disruption on SearchAI on US region. XO10 integrations are impacted intermittently. We will keep you updated on the resolution of the incident. We apologize for the inconvenience caused and we appreciate your patience while we work through the resolution.
Search Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
US Region - XO10 - Search AI integrations - Partial service disruption
Started 18 May 2026 15:12:45 (2 days ago), resolved 18 May 2026 17:46:02 (2 days ago)
Major Incident
Resolved
Application Service
Search Service
Dear Users,
We are experiencing a partial service disruption on SearchAI on US region. XO10 integrations are impacted intermittently. We will keep you updated on the resolution of the incident. We apologize for the inconvenience caused and we appreciate your patience while we work through the resolution.
Kore.ai SearchAssist - Japan
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Web Crawler
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Application Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SearchAssist - Europe (Frankfurt)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Web Crawler
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Application Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai SearchAssist - Middle East (UAE)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Web Crawler
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Application Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search Service
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Agent Platform - USA
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Agentic App
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Tool
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Model Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Prompt Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
EvaluationStudio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Admin
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Dataset
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search AI
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Agent Platform - Europe (Frankfurt)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Agentic App
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Tool
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Model Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Prompt Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
EvaluationStudio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Admin
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Dataset
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search AI
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Agent Platform - Japan
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Agentic Apps
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Tool
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Model Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Prompt Studio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
EvaluationStudio
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Admin
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Support Portal
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Dataset
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Search AI
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai AI for Process (AI4P) - USA
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Workflows Runtime
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AI for Process Builder
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Trigger Health
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai AI For Retail
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AI for Retail
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Bot Channels - In all Regions
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Facebook Workplace
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
SMS (Twilio)
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Microsoft for Teams
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Skype for Business
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
RTM Channel for WebSDK/Mobile SDK
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Slack
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Third-party services we use
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AWS ec2-us-east-1
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AWS ec2-ap-northeast-1
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AWS ec2-eu-west-2
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AWS s3-us-standard
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Twilio Outgoing SMS
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Google Apps Maps
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Google Apps Realtime API
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Microsoft Azure ASR/TTS
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Google ASR/TTS
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Amivoice ASR
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
AWS Polly TTS
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Microsoft Bot Framework
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Zendesk
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
OpenAI
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Support Portal
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Deepgram
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Community Portal
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Genesys
Wed 13
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
now
Kore.ai Alternatives
Commonly Used Together
Stay ahead of Kore.ai outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.