Kore.ai Status
Real-time updates of Kore.ai issues and outages
Kore.ai status is Operational
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Agentic App
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Tool
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Model Studio
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Prompt Studio
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EvaluationStudio
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Admin
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Dataset
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Kore.ai Outage Survival Guide
A step-by-step guide to help you survive a Kore.ai outage
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Kore.ai Components
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Kore.ai Region - USA
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Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region-Japan
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Bot uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - Europe (London)
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Bot uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - Europe (Frankfurt)
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now
Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - APAC (Syndey)
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now
Bot Uptime
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now
APIs
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Bot Builder
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Bot Administration Application
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now
Kore.ai Region - India
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now
Bot Uptime
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now
APIs
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now
Bot Builder
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now
Bot Administration Application
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Kore.ai Region - Middle East (UAE)
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Bot Uptime
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now
APIs
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Bot Builder
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Bot Administrator Application
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now
Kore.ai SmartAssist - Europe (Frankfurt)
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now
Nuance
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now
Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - USA
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Nuance
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now
Kore IVR
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now
Kore Agent Desktop
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Kore.ai SmartAssist - Japan
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now
Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - Europe ( London)
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SmartAssist - Europe ( London)
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now
Kore.ai SmartAssist - APAC (Syndey)
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - India
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SearchAssist - USA
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Japan
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Europe (Frankfurt)
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Middle East (UAE)
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Web Crawler
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Application Service
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Search Service
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Kore.ai Agent Platform - USA
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now
Agentic App
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now
Tool
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Model Studio
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Prompt Studio
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EvaluationStudio
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Admin
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Dataset
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Search AI
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Kore.ai Agent Platform - Europe (Frankfurt)
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Agentic App
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Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Tool
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Model Studio
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Prompt Studio
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
EvaluationStudio
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Admin
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Dataset
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Search AI
Sun 11
Mon 12
Tue 13
Wed 14
Thu 15
Fri 16
Sat 17
now
Impact with Agent Platform on our DE region
Started 12 Jan 2026 07:43:59 (6 days ago), resolved 12 Jan 2026 08:05:56 (6 days ago)
Critical Incident
Resolved
Agentic App
Tool
Model Studio
Prompt Studio
EvaluationStudio
More...
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.
The next update will be shared within the next 15 to 30 minutes.
Kore.ai AI for Process (AI4P) - USA
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Workflows Runtime
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AI for Process Builder
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Trigger Health
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now
Kore.ai Bot Channels - In all Regions
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now
Facebook Workplace
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now
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Kore.ai Support Portal
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now
SMS (Twilio)
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now
Microsoft for Teams
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Skype for Business
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now
RTM Channel for WebSDK/Mobile SDK
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Slack
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Kore.ai Third-party services we use
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AWS ec2-us-east-1
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now
AWS ec2-ap-northeast-1
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now
AWS ec2-eu-west-2
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AWS s3-us-standard
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Twilio Outgoing SMS
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Google Apps Maps
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now
Google Apps Realtime API
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Microsoft Azure ASR/TTS
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Google ASR/TTS
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now
Amivoice ASR
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now
AWS Polly TTS
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Microsoft Bot Framework
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now
Zendesk
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OpenAI
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Kore.ai Support Portal
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Deepgram
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Tue 13
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now
Kore.ai Community Portal
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Genesys
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Kore.ai AI For Retail
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AI for Retail
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now