Kore.ai Status
Real-time updates of Kore.ai issues and outages
Kore.ai status is Operational
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Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Major outage on our IND Instance with our XO and UXO Platforms
Started 27 Dec 2025 13:44:49 (2 days ago), resolved 27 Dec 2025 14:20:39 (2 days ago)
Critical Incident
Resolved
Bot Uptime
APIs
Bot Builder
Bot Administration Application
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.
We will keep you updated with the status in the next 15 minutes.
Kore.ai Outage Survival Guide
A step-by-step guide to help you survive a Kore.ai outage
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Kore.ai Components
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Kore.ai Region - USA
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now
Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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now
Kore.ai Region-Japan
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now
Bot uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - Europe (London)
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Bot uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - Europe (Frankfurt)
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Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - APAC (Syndey)
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Bot Uptime
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APIs
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Bot Builder
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Bot Administration Application
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Kore.ai Region - India
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Bot Uptime
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now
Major outage on our IND Instance with our XO and UXO Platforms
Started 27 Dec 2025 13:44:49 (2 days ago), resolved 27 Dec 2025 14:20:39 (2 days ago)
Critical Incident
Resolved
Bot Uptime
APIs
Bot Builder
Bot Administration Application
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.
We will keep you updated with the status in the next 15 minutes.
APIs
Mon 22
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Wed 24
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Sun 28
now
Major outage on our IND Instance with our XO and UXO Platforms
Started 27 Dec 2025 13:44:49 (2 days ago), resolved 27 Dec 2025 14:20:39 (2 days ago)
Critical Incident
Resolved
Bot Uptime
APIs
Bot Builder
Bot Administration Application
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.
We will keep you updated with the status in the next 15 minutes.
Bot Builder
Mon 22
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Wed 24
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Sun 28
now
Major outage on our IND Instance with our XO and UXO Platforms
Started 27 Dec 2025 13:44:49 (2 days ago), resolved 27 Dec 2025 14:20:39 (2 days ago)
Critical Incident
Resolved
Bot Uptime
APIs
Bot Builder
Bot Administration Application
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.
We will keep you updated with the status in the next 15 minutes.
Bot Administration Application
Mon 22
Tue 23
Wed 24
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Fri 26
Sat 27
Sun 28
now
Major outage on our IND Instance with our XO and UXO Platforms
Started 27 Dec 2025 13:44:49 (2 days ago), resolved 27 Dec 2025 14:20:39 (2 days ago)
Critical Incident
Resolved
Bot Uptime
APIs
Bot Builder
Bot Administration Application
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.
We will keep you updated with the status in the next 15 minutes.
Kore.ai Region - Middle East (UAE)
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Bot Uptime
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APIs
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Bot Builder
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Bot Administrator Application
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Kore.ai SmartAssist - Europe (Frankfurt)
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - USA
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - Japan
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - Europe ( London)
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SmartAssist - Europe ( London)
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Kore.ai SmartAssist - APAC (Syndey)
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SmartAssist - India
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Nuance
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Kore IVR
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Kore Agent Desktop
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Kore.ai SearchAssist - USA
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Japan
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Europe (Frankfurt)
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Web Crawler
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Application Service
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Search Service
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Kore.ai SearchAssist - Middle East (UAE)
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Web Crawler
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Application Service
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Search Service
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Kore.ai Agent Platform - USA
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Agentic App
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Tool
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Model Studio
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Prompt Studio
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EvaluationStudio
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Admin
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Dataset
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Search AI
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Kore.ai Agent Platform - Europe (Frankfurt)
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Agentic App
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Tool
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Model Studio
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Prompt Studio
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EvaluationStudio
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Admin
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Dataset
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Search AI
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Kore.ai AI for Process (AI4P) - USA
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Workflows Runtime
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AI for Process Builder
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Trigger Health
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Kore.ai Bot Channels - In all Regions
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Facebook Workplace
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Kore.ai Support Portal
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SMS (Twilio)
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Microsoft for Teams
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Skype for Business
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RTM Channel for WebSDK/Mobile SDK
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Slack
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Kore.ai Third-party services we use
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AWS ec2-us-east-1
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AWS ec2-ap-northeast-1
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AWS ec2-eu-west-2
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AWS s3-us-standard
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Twilio Outgoing SMS
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Google Apps Maps
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Google Apps Realtime API
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Microsoft Azure ASR/TTS
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Google ASR/TTS
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Amivoice ASR
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AWS Polly TTS
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Microsoft Bot Framework
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Zendesk
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OpenAI
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Kore.ai Support Portal
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Deepgram
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Kore.ai Community Portal
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Genesys
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