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Active Incidents

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Recently Resolved Incidents

Critical Vulnerability Affecting VMware vCenter Server and VMware Cloud Foundation
Started 19 Nov 2024 10:06:51 (2 months ago), resolved 15 Jan 2025 08:56:33 (3 days ago)
Incident without Impact
Resolved
Threat Intelligence Alert

Pulsant Cyber Security are aware of Critical Vulnerabilities impacting VMware vCenter Server and VMware Cloud Foundation. These include a heap-overflow vulnerability (CVE-2024-38812) with a CVSSv3 score of 9.8, and a privilege escalation vulnerability (CVE-2024-38813) with a CVSSv3 score of 7.5. Exploitation of these vulnerabilities has been observed in the wild.

Impacted Products: VMware vCenter Server (versions 7.0, 8.0) VMware Cloud Foundation (versions 4.x, 5.x, 5.1.x) Vulnerability Details: Heap-overflow vulnerability in vCenter Server (CVE-2024-38812):

Severity: Critical (CVSSv3 9.8) Description: This vulnerability in the DCERPC protocol allows remote code execution when an attacker with network access sends a specially crafted packet to vCenter Server. Resolution: Immediate application of the latest patches from the "Response Documentation" is essential. Privilege escalation vulnerability in vCenter Server (CVE-2024-38813):

Severity: Important (CVSSv3 7.5) Description: This vulnerability can enable an attacker to escalate privileges to root by sending a specially crafted packet to vCenter Server. Resolution: Application of the latest patches from the "Response Documentation" is required to remediate this issue.

Response Documentation : https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/24968

Pulsant Service Outage Survival Guide

A step-by-step guide to help you survive a Pulsant Service outage
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    Pulsant Service Threat Intelligence Alert

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    Critical Vulnerability Affecting VMware vCenter Server and VMware Cloud Foundation
    Started 19 Nov 2024 10:06:51 (2 months ago), resolved 15 Jan 2025 08:56:33 (3 days ago)
    Incident without Impact
    Resolved
    Threat Intelligence Alert

    Pulsant Cyber Security are aware of Critical Vulnerabilities impacting VMware vCenter Server and VMware Cloud Foundation. These include a heap-overflow vulnerability (CVE-2024-38812) with a CVSSv3 score of 9.8, and a privilege escalation vulnerability (CVE-2024-38813) with a CVSSv3 score of 7.5. Exploitation of these vulnerabilities has been observed in the wild.

    Impacted Products: VMware vCenter Server (versions 7.0, 8.0) VMware Cloud Foundation (versions 4.x, 5.x, 5.1.x) Vulnerability Details: Heap-overflow vulnerability in vCenter Server (CVE-2024-38812):

    Severity: Critical (CVSSv3 9.8) Description: This vulnerability in the DCERPC protocol allows remote code execution when an attacker with network access sends a specially crafted packet to vCenter Server. Resolution: Immediate application of the latest patches from the "Response Documentation" is essential. Privilege escalation vulnerability in vCenter Server (CVE-2024-38813):

    Severity: Important (CVSSv3 7.5) Description: This vulnerability can enable an attacker to escalate privileges to root by sending a specially crafted packet to vCenter Server. Resolution: Application of the latest patches from the "Response Documentation" is required to remediate this issue.

    Response Documentation : https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/24968

    Pulsant Service Alternatives

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    US AMS
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    US Datacenter
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    See all
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    BitTitan MigrationWiz

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    New migrations waiting in “Submitted” detected
    Started 27 Aug 2024 18:19:06 (5 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz

    Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

    BitTitan MigrationWiz DE

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    .DE Region Selection Guidance
    Started 25 Sep 2024 19:03:35 (4 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz DE

    For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

    See all
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