Incident IQ Platform Status
Real-time updates of Incident IQ Platform issues and outages
Incident IQ Platform status is Operational
Incident IQ Platform Platform
Active Incidents
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Recently Resolved Incidents
We are aware of an issue preventing users from accessing the Incident IQ site or causing blank loading pages. Our engineering team is aware of this and is working to restore system functionality as soon as possible. We will provide further updates as they become available.
Incident IQ Platform Outage Survival Guide
Incident IQ Platform Components
Incident IQ Platform API
Incident IQ Platform Platform
We are aware of an issue preventing users from accessing the Incident IQ site or causing blank loading pages. Our engineering team is aware of this and is working to restore system functionality as soon as possible. We will provide further updates as they become available.
Incident IQ Platform User Integrations
Microsoft Azure SSO
Google Cloud Platform Identity & Access Management
PowerSchool Products PowerSchool SIS
ClassLink Roster Server
ClassLink Active Directory Integration
OneRoster CSV Processing
Incident IQ Platform Asset Management Integrations
Jamf Pro
Mosyle
Jamf School
Filewave
Microsoft SCCM
Incident IQ Platform Email Notifications and Alerts
mailgun Inbound email processing
mailgun Outbound Delivery
iiQ Email Processing
Incident IQ Platform Support Resources
iiQ Community
iiQ Help Center
iiQ Academy
Incident IQ Platform Alternatives
US AMS
Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.
Affected Products
Ivanti Cherwell CSM 9.5 and Older
Ivanti Cherwell CAM 12.0 and Older
Required Action to Avoid Service Interruptions
If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.
Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.
If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.
US Datacenter
Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.
Affected Products
Ivanti Cherwell CSM 9.5 and Older
Ivanti Cherwell CAM 12.0 and Older
Required Action to Avoid Service Interruptions
If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.
Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.
If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.
DEX - app.controlup.com - Platform Services
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services - Console
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
Flexera Software Vulnerability Manager
Software Vulnerability Manager Web Portal
Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.
Priority: P2
Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.
