iAdvize (HA) Status
Real-time updates of iAdvize (HA) issues and outages
iAdvize (HA) status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
P1 - Impossiblity for Visitors and Agents to start a video conversation
Started 6 May 2025 17:06:40 (5 days ago), resolved 6 May 2025 17:14:36 (5 days ago)
Major Incident
Resolved
Video
Please know that the video stream conversations between Visitors and Agents are out of order. We are investigating the issue.
iAdvize (HA) Outage Survival Guide
A step-by-step guide to help you survive a iAdvize (HA) outage
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iAdvize (HA) Components
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iAdvize (HA) Administration
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Login
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Engagement settings
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Distribution settings
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Channel settings
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Users management
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Statistics
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Sending email
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iAdvize (HA) Conversation Panel
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Login
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Conversation views
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Message exchange
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Conversation closure
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Conversation transfer
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Mirroring / Cobrowsing
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Canned answer
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iAdvize (HA) Onsite Channels
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Chat
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Call
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Video
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P1 - Impossiblity for Visitors and Agents to start a video conversation
Started 6 May 2025 17:06:40 (5 days ago), resolved 6 May 2025 17:14:36 (5 days ago)
Major Incident
Resolved
Video
Please know that the video stream conversations between Visitors and Agents are out of order. We are investigating the issue.
Mobile SDK
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iAdvize (HA) Bot
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X
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Copilot Shopper
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Copilot Agent
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Bot service (except IA features)
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iAdvize (HA) Third Party Channels
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Facebook Messenger
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SMS
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iAdvize (HA) Visitor’s interface
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Engagement Notification
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iAdvize Messenger
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iAdvize (HA) Mobile App (iOS/Android)
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iAdvize (HA) APIs
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Rest API
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GraphQL API
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Webhook
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