HHAeXchange Status
Real-time updates of HHAeXchange issues and outages
HHAeXchange status is Operational
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HHAeXchange System/Portal
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Active Incidents
No active incidents
Recently Resolved Incidents
Intermittent System Slowness
Started 29 Oct 2025 16:35:43 (6 days ago), resolved 29 Oct 2025 19:40:04 (6 days ago)
Minor Incident
Resolved
System/Portal
Some agencies have reported intermittent slowness in the HHAeXchange system. This slowness has been seen when users attempt to log into the portal but also with general navigation and search results. The technical team is investigating.
HHAeXchange Outage Survival Guide
A step-by-step guide to help you survive a HHAeXchange outage
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HHAeXchange Components
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HHAeXchange System/Portal
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Intermittent System Slowness
Started 29 Oct 2025 16:35:43 (6 days ago), resolved 29 Oct 2025 19:40:04 (6 days ago)
Minor Incident
Resolved
System/Portal
Some agencies have reported intermittent slowness in the HHAeXchange system. This slowness has been seen when users attempt to log into the portal but also with general navigation and search results. The technical team is investigating.
HHAeXchange Application Programming Interfaces (API)
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HHAeXchange Reports
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HHAeXchange Electronic Visit Verification (EVV) / Phone System (IVR)
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HHAeXchange Mobile App for Caregiver
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HHAeXchange Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
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HHAeXchange PreBilling/Billing/Payroll
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HHAeXchange Call Center
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