HHAeXchange Status
Real-time updates of HHAeXchange issues and outages
HHAeXchange status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Non Home Care Portal System Outage
Started 19 Jan 2026 15:42:33 (5 days ago), resolved 19 Jan 2026 15:53:43 (5 days ago)
Critical Incident
Resolved
System/Portal
We are receiving reports of errors while logging to the Non Home Care Portal system today. Our technical team is aware and working to resolve the issue.
HHAeXchange Outage Survival Guide
A step-by-step guide to help you survive a HHAeXchange outage
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HHAeXchange Components
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HHAeXchange
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Non Home Care Portal System Outage
Started 19 Jan 2026 15:42:33 (5 days ago), resolved 19 Jan 2026 15:53:43 (5 days ago)
Critical Incident
Resolved
System/Portal
We are receiving reports of errors while logging to the Non Home Care Portal system today. Our technical team is aware and working to resolve the issue.
Reports
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Electronic Visit Verification (EVV) / Phone System (IVR)
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Mobile App for Caregiver
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PreBilling/Billing/Payroll
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HHAeXchange Call Center
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