HHAeXchange Status
Real-time updates of HHAeXchange issues and outages
HHAeXchange status is Operational
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HHAeXchange System/Portal
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HHAeXchange Reports
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Testing Automation
Started 7 Jan 2025 13:16:22 (3 months ago), still ongoing
Critical Incident
Investigating
System/Portal
We are currently investigating this issue.
Testing Integration.
Started 11 Nov 2024 15:16:02 (5 months ago), still ongoing
Critical Incident
Investigating
System/Portal
Testing.
Recently Resolved Incidents
Dashboard Loading Issues
Started 28 Mar 2025 12:19:21 (6 days ago), resolved 28 Mar 2025 12:43:50 (6 days ago)
Incident without Impact
Resolved
Reports
Some agencies have reported their dashboards have not been loading. The technical team is investigating.
HHAeXchange Outage Survival Guide
A step-by-step guide to help you survive a HHAeXchange outage
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HHAeXchange Components
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HHAeXchange System/Portal
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Testing Integration.
Started 11 Nov 2024 15:16:02 (5 months ago), still ongoing
Critical Incident
Investigating
System/Portal
Testing.
Testing Automation
Started 7 Jan 2025 13:16:22 (3 months ago), still ongoing
Critical Incident
Investigating
System/Portal
We are currently investigating this issue.
HHAeXchange Application Programming Interfaces (API)
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HHAeXchange Reports
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Dashboard Loading Issues
Started 28 Mar 2025 12:19:21 (6 days ago), resolved 28 Mar 2025 12:43:50 (6 days ago)
Incident without Impact
Resolved
Reports
Some agencies have reported their dashboards have not been loading. The technical team is investigating.
HHAeXchange Electronic Visit Verification (EVV) / Phone System (IVR)
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HHAeXchange Mobile App for Caregiver
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HHAeXchange Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
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HHAeXchange PreBilling/Billing/Payroll
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HHAeXchange Call Center
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