HHAeXchange Status

HHAeXchange Status

Real-time updates of HHAeXchange issues and outages

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HHAeXchange status is Operational

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Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Intermittent System Outage
Started 5 Jun 2026 15:52:55 (5 hours ago), still ongoing
Critical Incident
Monitoring
System/Portal
Mobile App for Caregiver

Some agencies have reported issues logging into the HHAeXchange portal and the HHA+ mobile app today. The technical team is aware and working to resolve the issue. If you encounter this issue some users have found success in clearing their cache and trying again. We apologize for the inconvenience.

See all updates

Recently Resolved Incidents

System Outage
Started 4 Jun 2026 13:17:47 (1 day ago), resolved 4 Jun 2026 13:52:40 (1 day ago)
Critical Incident
Resolved
System/Portal

Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue

See all updates
This is a test of the status page
Started 4 Jun 2026 06:04:48 (2 days ago), resolved 4 Jun 2026 06:06:11 (2 days ago)
Critical Incident
Resolved
System/Portal
Electronic Visit Verification (EVV) / Phone System (IVR)
Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)

This is a test of the status page. Please disregard.

See all updates

HHAeXchange Outage Survival Guide

A step-by-step guide to help you survive a HHAeXchange outage
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    HHAeXchange Components

    HHAeXchange Status

    HHAeXchange

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    HHAeXchange

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    System/Portal
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    Intermittent System Outage
    Started 5 Jun 2026 15:52:55 (5 hours ago), still ongoing
    Critical Incident
    Monitoring
    System/Portal
    Mobile App for Caregiver

    Some agencies have reported issues logging into the HHAeXchange portal and the HHA+ mobile app today. The technical team is aware and working to resolve the issue. If you encounter this issue some users have found success in clearing their cache and trying again. We apologize for the inconvenience.

    See all updates
    This is a test of the status page
    Started 4 Jun 2026 06:04:48 (2 days ago), resolved 4 Jun 2026 06:06:11 (2 days ago)
    Critical Incident
    Resolved
    System/Portal
    Electronic Visit Verification (EVV) / Phone System (IVR)
    Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)

    This is a test of the status page. Please disregard.

    See all updates
    System Outage
    Started 4 Jun 2026 13:17:47 (1 day ago), resolved 4 Jun 2026 13:52:40 (1 day ago)
    Critical Incident
    Resolved
    System/Portal

    Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue

    See all updates
    Reports
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    Application Programming Interfaces (API)
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    Electronic Visit Verification (EVV) / Phone System (IVR)
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    This is a test of the status page
    Started 4 Jun 2026 06:04:48 (2 days ago), resolved 4 Jun 2026 06:06:11 (2 days ago)
    Critical Incident
    Resolved
    System/Portal
    Electronic Visit Verification (EVV) / Phone System (IVR)
    Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)

    This is a test of the status page. Please disregard.

    See all updates
    Mobile App for Caregiver
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    now
    Intermittent System Outage
    Started 5 Jun 2026 15:52:55 (5 hours ago), still ongoing
    Critical Incident
    Monitoring
    System/Portal
    Mobile App for Caregiver

    Some agencies have reported issues logging into the HHAeXchange portal and the HHA+ mobile app today. The technical team is aware and working to resolve the issue. If you encounter this issue some users have found success in clearing their cache and trying again. We apologize for the inconvenience.

    See all updates
    Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
    Fri 29
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    Mon 1
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    now
    This is a test of the status page
    Started 4 Jun 2026 06:04:48 (2 days ago), resolved 4 Jun 2026 06:06:11 (2 days ago)
    Critical Incident
    Resolved
    System/Portal
    Electronic Visit Verification (EVV) / Phone System (IVR)
    Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)

    This is a test of the status page. Please disregard.

    See all updates
    PreBilling/Billing/Payroll
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    HHAeXchange Call Center

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    HHAeXchange Alternatives

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