HHAeXchange Status

HHAeXchange Status

Real-time updates of HHAeXchange issues and outages

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HHAeXchange status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

GPS Coordinates Not Displaying on Call Dashboard
Started 23 Jul 2026 15:03:44 (2 days ago), resolved 23 Jul 2026 16:08:36 (2 days ago)
Minor Incident
Resolved
System/Portal

We have identified an issue where GPS coordinates from your Caregiver's clock-in/outs are not being displayed on the call dashboard. We are actively working to resolve this issue. Please note, coordinates have not been lost and will be restored. States Impacted: Arkansas, Florida, Illinois, North Carolina, Pennsylvania, West Virginia.

See all updates

HHAeXchange Outage Survival Guide

A step-by-step guide to help you survive a HHAeXchange outage
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    HHAeXchange Components

    HHAeXchange Status

    HHAeXchange

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    GPS Coordinates Not Displaying on Call Dashboard
    Started 23 Jul 2026 15:03:44 (2 days ago), resolved 23 Jul 2026 16:08:36 (2 days ago)
    Minor Incident
    Resolved
    System/Portal

    We have identified an issue where GPS coordinates from your Caregiver's clock-in/outs are not being displayed on the call dashboard. We are actively working to resolve this issue. Please note, coordinates have not been lost and will be restored. States Impacted: Arkansas, Florida, Illinois, North Carolina, Pennsylvania, West Virginia.

    See all updates
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