HHAeXchange Status
Real-time updates of HHAeXchange issues and outages
HHAeXchange status is Operational
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HHAeXchange Mobile App for Caregiver
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Active Incidents
No active incidents
Recently Resolved Incidents
Mobile App Login Issue
Started 20 Sep 2025 14:00:06 (4 days ago), resolved 20 Sep 2025 23:17:59 (4 days ago)
Critical Incident
Resolved
Mobile App for Caregiver
HHAeXchange has identified an issue affecting some Caregivers' ability to log into the Mobile app. We have identified the issue and working on the resolution
HHAeXchange Outage Survival Guide
A step-by-step guide to help you survive a HHAeXchange outage
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HHAeXchange Components
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HHAeXchange System/Portal
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HHAeXchange Application Programming Interfaces (API)
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HHAeXchange Reports
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HHAeXchange Electronic Visit Verification (EVV) / Phone System (IVR)
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HHAeXchange Mobile App for Caregiver
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Mobile App Login Issue
Started 20 Sep 2025 14:00:06 (4 days ago), resolved 20 Sep 2025 23:17:59 (4 days ago)
Critical Incident
Resolved
Mobile App for Caregiver
HHAeXchange has identified an issue affecting some Caregivers' ability to log into the Mobile app. We have identified the issue and working on the resolution
HHAeXchange Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
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HHAeXchange PreBilling/Billing/Payroll
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HHAeXchange Call Center
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