HHAeXchange status is Operational

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System/Portal
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Michigan System Outage
Started 8 Oct 2026 18:36:21 (5 days ago), resolved 9 Oct 2026 14:00:59 (4 days ago)
Critical Incident
Resolved
System/Portal

Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue. States Impacted: Michigan

HHAeXchange Outage Survival Guide

A step-by-step guide to help you survive a HHAeXchange outage
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    HHAeXchange Components

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    HHAeXchange

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    Michigan System Outage
    Started 8 Oct 2026 18:36:21 (5 days ago), resolved 9 Oct 2026 14:00:59 (4 days ago)
    Critical Incident
    Resolved
    System/Portal

    Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue. States Impacted: Michigan

    Reports
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    Application Programming Interfaces (API)
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    Electronic Visit Verification (EVV) / Phone System (IVR)
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    Mobile App for Caregiver
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    Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI)
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    PreBilling/Billing/Payroll
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    HHAeXchange Call Center

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