Tebra status is Operational

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Tebra Platform

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Tebra Clinical (EHR)

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Active Incidents

No active incidents

Recently Resolved Incidents

Issue preventing Message Center Emails from processing.
Started 16 Sep 2025 17:40:33 (4 hours ago), resolved 16 Sep 2025 19:20:26 (3 hours ago)
Minor Incident
Resolved
Platform
Clinical (EHR)

We are investigating an issue where phishing emails are being sent causing our service provider to pause the services.

Affected services:

  • Patient portal invite email
  • Manual telehealth link email

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

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A step-by-step guide to help you survive a Tebra outage
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    Tebra Components

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    Tebra Platform

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    Issue preventing Message Center Emails from processing.
    Started 16 Sep 2025 17:40:33 (4 hours ago), resolved 16 Sep 2025 19:20:26 (3 hours ago)
    Minor Incident
    Resolved
    Platform
    Clinical (EHR)

    We are investigating an issue where phishing emails are being sent causing our service provider to pause the services.

    Affected services:

    • Patient portal invite email
    • Manual telehealth link email

    Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

    Thank you for your understanding.

    Tebra Clinical (EHR)

    Tue 9
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    now
    Issue preventing Message Center Emails from processing.
    Started 16 Sep 2025 17:40:33 (4 hours ago), resolved 16 Sep 2025 19:20:26 (3 hours ago)
    Minor Incident
    Resolved
    Platform
    Clinical (EHR)

    We are investigating an issue where phishing emails are being sent causing our service provider to pause the services.

    Affected services:

    • Patient portal invite email
    • Manual telehealth link email

    Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

    Thank you for your understanding.

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