Hex Status

Hex Status

Real-time updates of Hex issues and outages

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Hex status is Operational

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Hex Data Connections

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Hex Kernels

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Hex Main site

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Hex Login

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Hex Single tenant stacks

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Increased error rate due to AWS outage
Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
Incident without Impact
Monitoring
Data Connections
Kernels
Main site
Login
Single tenant stacks

AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

Recently Resolved Incidents

Degraded Kernel Acquisition
Started 2 Jun 2025 16:01:55 (14 hours ago), resolved 2 Jun 2025 17:34:14 (13 hours ago)
Major Incident
Resolved
Kernels

We are currently investigating an issue acquiring kernels for some customers.

See all updates

Hex Outage Survival Guide

A step-by-step guide to help you survive a Hex outage
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    Hex Components

    Hex Status

    Hex

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Hex Data Connections

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Increased error rate due to AWS outage
    Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
    Incident without Impact
    Monitoring
    Data Connections
    Kernels
    Main site
    Login
    Single tenant stacks

    AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

    Hex Kernels

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Increased error rate due to AWS outage
    Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
    Incident without Impact
    Monitoring
    Data Connections
    Kernels
    Main site
    Login
    Single tenant stacks

    AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

    Degraded Kernel Acquisition
    Started 2 Jun 2025 16:01:55 (14 hours ago), resolved 2 Jun 2025 17:34:14 (13 hours ago)
    Major Incident
    Resolved
    Kernels

    We are currently investigating an issue acquiring kernels for some customers.

    See all updates

    Hex Main site

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Increased error rate due to AWS outage
    Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
    Incident without Impact
    Monitoring
    Data Connections
    Kernels
    Main site
    Login
    Single tenant stacks

    AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

    Hex Login

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Increased error rate due to AWS outage
    Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
    Incident without Impact
    Monitoring
    Data Connections
    Kernels
    Main site
    Login
    Single tenant stacks

    AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

    Hex Single tenant stacks

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Increased error rate due to AWS outage
    Started 7 Oct 2024 20:03:26 (8 months ago), still ongoing
    Incident without Impact
    Monitoring
    Data Connections
    Kernels
    Main site
    Login
    Single tenant stacks

    AWS is experiencing increased API error rates for services in us-east-2. This may affect the availability of Hex. We are currently monitoring the status of these issues.

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