Precisely status is Operational

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US - API
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EMEA - API
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APAC - API
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US - PROD (https://sagacity.infogix.com)
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US - UAT (https://sagacity-uat.infogix.com)
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Data Integrity Suite US
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Data360 DQ+ Service Issue - US PROD
Started 20 Oct 2025 11:41:43 (7 days ago), resolved 21 Oct 2025 16:20:12 (6 days ago)
Major Incident
Resolved
US - PROD (https://sagacity.infogix.com)
US - UAT (https://sagacity-uat.infogix.com)

Dear Data360 DQ+ customer,

We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Data360 DQ+ Team

Spectrum OnDemand - Service Issue
Started 20 Oct 2025 07:00:19 (7 days ago), resolved 21 Oct 2025 14:23:11 (6 days ago)
Major Incident
Resolved
US - API
EMEA - API
APAC - API

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Spectrum OnDemand Team

DIS - Service Issue: US PROD
Started 20 Oct 2025 11:57:08 (7 days ago), resolved 21 Oct 2025 13:19:00 (6 days ago)
Major Incident
Resolved
Data Integrity Suite US

Dear Data Integrity Suite customer,

We are currently experiencing technical difficulties with our Prod environment due to an ongoing outage caused by issues with AWS DNS in the US-EAST-1 region. As a result, some features of the Data Integrity Suite may be temporarily unavailable.

Our Emergency Response Team is closely monitoring the situation with AWS and working to understand the impact on our services. We will provide updates as soon as more information becomes available.

Precisely Outage Survival Guide

A step-by-step guide to help you survive a Precisely outage
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    Precisely Components

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    Precisely APIs

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    Precisely Spectrum OnDemand

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    US - API
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    Spectrum OnDemand - Service Issue
    Started 20 Oct 2025 07:00:19 (7 days ago), resolved 21 Oct 2025 14:23:11 (6 days ago)
    Major Incident
    Resolved
    US - API
    EMEA - API
    APAC - API

    Dear Spectrum OnDemand APIs customer,

    We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

    Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

    Thank you, The Spectrum OnDemand Team

    US - Microbatch
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    US - Batch
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    US - Single tenant GeoTAX
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    EMEA - API
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    Spectrum OnDemand - Service Issue
    Started 20 Oct 2025 07:00:19 (7 days ago), resolved 21 Oct 2025 14:23:11 (6 days ago)
    Major Incident
    Resolved
    US - API
    EMEA - API
    APAC - API

    Dear Spectrum OnDemand APIs customer,

    We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

    Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

    Thank you, The Spectrum OnDemand Team

    EMEA - Microbatch
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    EMEA - Batch
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    APAC - API
    Mon 20
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    Spectrum OnDemand - Service Issue
    Started 20 Oct 2025 07:00:19 (7 days ago), resolved 21 Oct 2025 14:23:11 (6 days ago)
    Major Incident
    Resolved
    US - API
    EMEA - API
    APAC - API

    Dear Spectrum OnDemand APIs customer,

    We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

    Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

    Thank you, The Spectrum OnDemand Team

    Self Care Portal
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    Precisely GeoTAX

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    Precisely Data360 DQ+

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    US - PROD (https://sagacity.infogix.com)
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    Data360 DQ+ Service Issue - US PROD
    Started 20 Oct 2025 11:41:43 (7 days ago), resolved 21 Oct 2025 16:20:12 (6 days ago)
    Major Incident
    Resolved
    US - PROD (https://sagacity.infogix.com)
    US - UAT (https://sagacity-uat.infogix.com)

    Dear Data360 DQ+ customer,

    We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

    Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

    We apologize for any inconvenience and thank you for your continued business with Precisely.

    Thank you, The Data360 DQ+ Team

    US - UAT (https://sagacity-uat.infogix.com)
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    Data360 DQ+ Service Issue - US PROD
    Started 20 Oct 2025 11:41:43 (7 days ago), resolved 21 Oct 2025 16:20:12 (6 days ago)
    Major Incident
    Resolved
    US - PROD (https://sagacity.infogix.com)
    US - UAT (https://sagacity-uat.infogix.com)

    Dear Data360 DQ+ customer,

    We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

    Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

    We apologize for any inconvenience and thank you for your continued business with Precisely.

    Thank you, The Data360 DQ+ Team

    UK - PROD (https://sagacityuk.infogix.com)
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    UK - UAT (https://sagcityukuat.infogix.com)
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    EU - West Prod (https://dqplus-eu.preciselysaas.com/
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    EU - West UAT (https://dqplus-uateu.preciselysaas.com/)
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    Precisely Data360 Govern

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    Data360 Govern US UAT Region
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    Precisely Automate Studio Administrator

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    Data Integrity Suite EU
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    Data Integrity Suite US
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    DIS - Service Issue: US PROD
    Started 20 Oct 2025 11:57:08 (7 days ago), resolved 21 Oct 2025 13:19:00 (6 days ago)
    Major Incident
    Resolved
    Data Integrity Suite US

    Dear Data Integrity Suite customer,

    We are currently experiencing technical difficulties with our Prod environment due to an ongoing outage caused by issues with AWS DNS in the US-EAST-1 region. As a result, some features of the Data Integrity Suite may be temporarily unavailable.

    Our Emergency Response Team is closely monitoring the situation with AWS and working to understand the impact on our services. We will provide updates as soon as more information becomes available.

    Data Integrity Suite AUS
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    Data Integrity Suite UK
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