Precisely Status

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing to investigate this issue.

Investigating: Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Spectrum OnDemand Team

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing to investigate this issue.

Investigating: Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Spectrum OnDemand Team

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing to investigate this issue.

Investigating: Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Spectrum OnDemand Team

Resolved: All AWS Services are working correctly an no new issues have been reported.

Monitoring: Both US PROD and US UAT environments are back online 100% with EC2 Instances being created and DNS issues resolved by AWS. We are going to keep this incident in "Monitoring" status, to make sure no issues are encountered.

Investigating: Following our earlier notice, we want to share details on the service impact.

The environments are being impacted by EC2 Instances not being created and DNS issues. We are working to resolve with AWS and restore the environment.

Investigating: Dear Data360 DQ+ customer,

We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Data360 DQ+ Team

Resolved: All AWS Services are working correctly an no new issues have been reported.

Monitoring: Both US PROD and US UAT environments are back online 100% with EC2 Instances being created and DNS issues resolved by AWS. We are going to keep this incident in "Monitoring" status, to make sure no issues are encountered.

Investigating: Following our earlier notice, we want to share details on the service impact.

The environments are being impacted by EC2 Instances not being created and DNS issues. We are working to resolve with AWS and restore the environment.

Investigating: Dear Data360 DQ+ customer,

We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you, The Data360 DQ+ Team

Resolved: We are seeing a full recovery of services at this time.

Monitoring: We are seeing improvements in service availability. We will continue monitoring the situation until full recovery.

Investigating: We're continuing to work on resolving the immediate impact from this incident. We're actively working on recovering our services within the AWS us-east-1 region.

Investigating: We are continuing to investigate this issue.

Investigating: Following our earlier notice, we want to share additional details on the service impact.

Cataloging is impacted, including:

• Listing configurations such as asset types and all assets, along with their relationships within the workspace
• Processing events related to the change log
• Scoring functionality

Investigating: Dear Data Integrity Suite customer,

We are currently experiencing technical difficulties with our Prod environment due to an ongoing outage caused by issues with AWS DNS in the US-EAST-1 region. As a result, some features of the Data Integrity Suite may be temporarily unavailable.

Our Emergency Response Team is closely monitoring the situation with AWS and working to understand the impact on our services. We will provide updates as soon as more information becomes available.