Precisely Status: check for Precisely outages and issues

Precisely status is Operational

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Data Integrity Suite EU

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Recently Resolved Incidents

Precisely APIs - Outage

Started 15 Jul 2025 02:48:09 (24 hours ago), resolved 15 Jul 2025 03:32:30 (23 hours ago)

Major Incident

Resolved

Address Autocomplete

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you! The Precisely APIs Team

See all updates

Intermittent loading of the Left Menu in the UI

Started 14 Jul 2025 14:45:02 (1 day ago), resolved 14 Jul 2025 17:00:00 (1 day ago)

Major Incident

Resolved

Data Integrity Suite EU

Data Integrity Suite US

Data Integrity Suite AUS

Data Integrity Suite UK

We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

Intermittent loading of the Left Menu in the UI

Thank you for your patience,

Precisely Emergency Response Team

See all updates

Data Integrity Suite - Outage

Started 9 Jul 2025 14:28:24 (7 days ago), resolved 9 Jul 2025 20:54:23 (6 days ago)

Incident without Impact

Resolved

Data Integrity Suite US

We are working to address a technical issue with the Precisely Data Integrity Suite in the US region. This is a site wide outage and all the modules are known to be affected at this time.

Some UI functionality is read-only and may return errors or time out upon interaction, while other UI functionality may fail to load.

You will receive an update every 30 minutes.

Thank you for your patience,

Precisely Emergency Response Team

Resolved: At this time, all systems appear to be operational.

In some cases, you may find jobs (discovery/cataloging, quality rules, etc.) that started during the incident cannot be started again because they show as "In Progress" or issue a 409 Conflict error. If you encounter this problem, please contact Precisely Support.

9 Jul 2025 20:54:23 (6 days ago)

Monitoring: The Emergency Response Team has restored all affected systems and is now conducting final validations to ensure full functionality and stability across all modules. We continue to work closely with our quality teams to confirm everything is operating as expected.

Thank you for your continued patience.

9 Jul 2025 18:20:06 (6 days ago)

You will receive an update every 30 minutes until the issue is fully confirmed as resolved.

Thank you for your continued patience.

9 Jul 2025 17:40:00 (6 days ago)

Monitoring: We are currently performing final validation checks in collaboration with our quality teams to ensure all modules are fully functional and stable.

You will continue to receive updates every 30 minutes until the issue is fully resolved.

Thank you for your continued patience, Precisely Emergency Response Team

9 Jul 2025 17:06:54 (6 days ago)

Monitoring: We are continuing to monitor for any further issues.

9 Jul 2025 16:19:26 (6 days ago)

Monitoring: The Emergency Response Team has successfully restored all services. Rigorous validation is in progress to ensure that all system modules are fully functional and stable.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 16:19:04 (6 days ago)

Monitoring: The Emergency Response Team has restored all the services. The following functionalities are confirmed to be working while the others are under monitoring.

Datasource Connectivity
UI components
Workflows
API token generation

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 15:39:45 (6 days ago)

Identified: The Emergency Response Team continues to make progress in restoring the services.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 15:03:14 (6 days ago)

Identified: At 9:05 ET Precisely Data Integrity Suite began experiencing a site-wide outage. The following is known to be impacted at this time -

Certain UI functionality may be read-only; interactions may return errors (e.g. 503) or time out
Other UI components may fail to load entirely like Workflow, Profiles, Quality Rules
Generating API tokens will fail
Agent will appear unhealthy

The Emergency Response Team has identified the issue and the fix is being deployed and it is estimated that the functionality will be restored in approximately 120 minutes.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 14:28:24 (7 days ago)

Investigating: We are working to address a technical issue with the Precisely Data Integrity Suite in the US region. This is a site wide outage and all the modules are known to be affected at this time.

Some UI functionality is read-only and may return errors or time out upon interaction, while other UI functionality may fail to load.

You will receive an update every 30 minutes.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 13:05:48 (7 days ago)

See all updates

Precisely Outage Survival Guide

A step-by-step guide to help you survive a Precisely outage

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Precisely APIs

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Precisely APIs - Outage

Started 15 Jul 2025 02:48:09 (24 hours ago), resolved 15 Jul 2025 03:32:30 (23 hours ago)

Major Incident

Resolved

Address Autocomplete

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Thank you! The Precisely APIs Team

See all updates

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Intermittent loading of the Left Menu in the UI

Started 14 Jul 2025 14:45:02 (1 day ago), resolved 14 Jul 2025 17:00:00 (1 day ago)

Major Incident

Resolved

Data Integrity Suite EU

Data Integrity Suite US

Data Integrity Suite AUS

Data Integrity Suite UK

We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

Intermittent loading of the Left Menu in the UI

Thank you for your patience,

Precisely Emergency Response Team

See all updates

Data Integrity Suite US

Wed 9

Thu 10

Fri 11

Sat 12

Sun 13

Mon 14

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now

Data Integrity Suite - Outage

Started 9 Jul 2025 14:28:24 (7 days ago), resolved 9 Jul 2025 20:54:23 (6 days ago)

Incident without Impact

Resolved

Data Integrity Suite US

We are working to address a technical issue with the Precisely Data Integrity Suite in the US region. This is a site wide outage and all the modules are known to be affected at this time.

Some UI functionality is read-only and may return errors or time out upon interaction, while other UI functionality may fail to load.

You will receive an update every 30 minutes.

Thank you for your patience,

Precisely Emergency Response Team

Resolved: At this time, all systems appear to be operational.

9 Jul 2025 20:54:23 (6 days ago)

Thank you for your continued patience.

9 Jul 2025 18:20:06 (6 days ago)

You will receive an update every 30 minutes until the issue is fully confirmed as resolved.

Thank you for your continued patience.

9 Jul 2025 17:40:00 (6 days ago)

Monitoring: We are currently performing final validation checks in collaboration with our quality teams to ensure all modules are fully functional and stable.

You will continue to receive updates every 30 minutes until the issue is fully resolved.

Thank you for your continued patience, Precisely Emergency Response Team

9 Jul 2025 17:06:54 (6 days ago)

Monitoring: We are continuing to monitor for any further issues.

9 Jul 2025 16:19:26 (6 days ago)

Monitoring: The Emergency Response Team has successfully restored all services. Rigorous validation is in progress to ensure that all system modules are fully functional and stable.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 16:19:04 (6 days ago)

Monitoring: The Emergency Response Team has restored all the services. The following functionalities are confirmed to be working while the others are under monitoring.

Datasource Connectivity
UI components
Workflows
API token generation

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 15:39:45 (6 days ago)

Identified: The Emergency Response Team continues to make progress in restoring the services.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 15:03:14 (6 days ago)

Identified: At 9:05 ET Precisely Data Integrity Suite began experiencing a site-wide outage. The following is known to be impacted at this time -

Certain UI functionality may be read-only; interactions may return errors (e.g. 503) or time out
Other UI components may fail to load entirely like Workflow, Profiles, Quality Rules
Generating API tokens will fail
Agent will appear unhealthy

The Emergency Response Team has identified the issue and the fix is being deployed and it is estimated that the functionality will be restored in approximately 120 minutes.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 14:28:24 (7 days ago)

Some UI functionality is read-only and may return errors or time out upon interaction, while other UI functionality may fail to load.

You will receive an update every 30 minutes.

Thank you for your patience,

Precisely Emergency Response Team

9 Jul 2025 13:05:48 (7 days ago)

See all updates

Intermittent loading of the Left Menu in the UI

Started 14 Jul 2025 14:45:02 (1 day ago), resolved 14 Jul 2025 17:00:00 (1 day ago)

Major Incident

Resolved

Data Integrity Suite EU

Data Integrity Suite US

Data Integrity Suite AUS

Data Integrity Suite UK

We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

Intermittent loading of the Left Menu in the UI

Thank you for your patience,

Precisely Emergency Response Team

See all updates

Data Integrity Suite AUS

Wed 9

Thu 10

Fri 11

Sat 12

Sun 13

Mon 14

Tue 15

now

Intermittent loading of the Left Menu in the UI

Started 14 Jul 2025 14:45:02 (1 day ago), resolved 14 Jul 2025 17:00:00 (1 day ago)

Major Incident

Resolved

Data Integrity Suite EU

Data Integrity Suite US

Data Integrity Suite AUS

Data Integrity Suite UK

We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

Intermittent loading of the Left Menu in the UI

Thank you for your patience,

Precisely Emergency Response Team

See all updates

Data Integrity Suite UK

Wed 9

Thu 10

Fri 11

Sat 12

Sun 13

Mon 14

Tue 15

now

Intermittent loading of the Left Menu in the UI

Started 14 Jul 2025 14:45:02 (1 day ago), resolved 14 Jul 2025 17:00:00 (1 day ago)

Major Incident

Resolved

Data Integrity Suite EU

Data Integrity Suite US

Data Integrity Suite AUS

Data Integrity Suite UK

We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

Intermittent loading of the Left Menu in the UI

Thank you for your patience,

Precisely Emergency Response Team

See all updates

Data Integrity Suite for Government

Wed 9

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Precisely Status

Real-time updates of Precisely issues and outages

Precisely status is Operational

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