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Active Incidents
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Recently Resolved Incidents
We are working to address a technical issue with the Profiling Suite which may prevent you from using some features.
These modules and features are known to be impacted at this time:
- Quality Rule
- Observer
- Profiling
You will receive an update every 30 minutes until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.
You can verify if you are impacted by running the following command: ./discli agent status
Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.
Affected customers can restore agent operation by running: ./discli agent renewCerts
Thank you for your patience,
Precisely Emergency Response Team
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Data Integrity Suite EU
We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.
You can verify if you are impacted by running the following command: ./discli agent status
Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.
Affected customers can restore agent operation by running: ./discli agent renewCerts
Thank you for your patience,
Precisely Emergency Response Team
Data Integrity Suite US
We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.
You can verify if you are impacted by running the following command: ./discli agent status
Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.
Affected customers can restore agent operation by running: ./discli agent renewCerts
Thank you for your patience,
Precisely Emergency Response Team
We are working to address a technical issue with the Profiling Suite which may prevent you from using some features.
These modules and features are known to be impacted at this time:
- Quality Rule
- Observer
- Profiling
You will receive an update every 30 minutes until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
Data Integrity Suite AUS
We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.
You can verify if you are impacted by running the following command: ./discli agent status
Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.
Affected customers can restore agent operation by running: ./discli agent renewCerts
Thank you for your patience,
Precisely Emergency Response Team
Data Integrity Suite UK
We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.
You can verify if you are impacted by running the following command: ./discli agent status
Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.
Affected customers can restore agent operation by running: ./discli agent renewCerts
Thank you for your patience,
Precisely Emergency Response Team