Precisely Status

Monitoring: A fix has been deployed, and we are monitoring.

Investigating: We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

Investigating: We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

Monitoring: A fix has been deployed, and we are monitoring.

Investigating: We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

Investigating: We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

Monitoring: A fix has been deployed, and we are monitoring.

Investigating: We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

Investigating: We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

Monitoring: A fix has been deployed, and we are monitoring.

Investigating: We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

Investigating: We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

Monitoring: A fix has been deployed, and we are monitoring.

Investigating: We have identified the issue impacting Govern environments. Our engineering team is working on and validating the resolution.

Investigating: We are aware that some customers are experiencing partial or complete impact in their Govern production environments. Our teams are actively investigating the root cause and working with the highest priority to implement a resolution.

Resolved: The issue affecting the Catalog in the US region has been fully resolved. The index rebuild is complete, and all newly created assets should now appear correctly in the UI.

All Catalog operations are functioning normally, with no data loss. Users should now see consistent and accurate views across the platform.

Thank you for your patience while we worked to restore full service. Precisely Emergency Response Team

Monitoring: The index rebuild in the US region is nearly complete. Existing data remains fully accessible, and newly created assets are beginning to appear correctly in the Catalog UI. Users may still notice minor inconsistencies until the rebuild process is finalized.

We expect full resolution shortly and will provide a final update once the process is complete.

Thank you for your continued patience, Precisely Emergency Response Team

Identified: We have completed an upgrade of the search tier node in the US region and are currently monitoring for the changes to take effect. Catalog operations remain normal and all existing data continues to be fully accessible. Newly created assets may still experience inconsistent views in the UI until the upgrade fully propagates.

We will provide further updates as the situation progresses.

Thank you for your continued patience, Precisely Emergency Response Team

Identified: We are investigating a technical issue affecting the Catalog in the US region. Existing data remains fully accessible, but newly added data may not appear correctly in the UI.

All catalog operations are running normally, with no data loss, although users may experience incomplete or inconsistent views until the issue is resolved.

The following module was impacted:

• Catalog DO/DQ for newly created assets

Thank you for your patience, Precisely Emergency Response Team