
Treasure Data Status
Real-time updates of Treasure Data issues and outages
Treasure Data status is Operational
REST API
Streaming Import REST API
Mobile/Javascript REST API
Data Connector Integrations
Hadoop / Hive Query Engine
Presto Query Engine
Presto JDBC/ODBC Gateway
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Summary: The incident affecting the Personalization Lookup API and related services has been resolved. All systems are now operating normally.
The issue began at approximately 5:47 AM PT, causing elevated error rates, increased latency, and impacting multiple services including CDP KVS Server and Ingest Aggregator. The primary incident was resolved at 6:33 AM PT.
Resolution Timeline:
CDP KVS Server/Personalization API: Resolved ~6:33 AM PT CDP-API: Recovered shortly after Ingest Aggregator: Currently recovering and expected to resolve completely All related alerts have cleared and systems are stable. The engineering team will conduct a post-incident analysis to determine the root cause.
Affected Components:
Personalization Lookup API CDP KVS Server CDP-API Ingest Aggregator
Status: Resolved
Next Steps: Root cause analysis will be conducted by the service team.
Treasure Data Outage Survival Guide
Treasure Data Components
Treasure Data US
Web Interface
REST API
Summary: The incident affecting the Personalization Lookup API and related services has been resolved. All systems are now operating normally.
The issue began at approximately 5:47 AM PT, causing elevated error rates, increased latency, and impacting multiple services including CDP KVS Server and Ingest Aggregator. The primary incident was resolved at 6:33 AM PT.
Resolution Timeline:
CDP KVS Server/Personalization API: Resolved ~6:33 AM PT CDP-API: Recovered shortly after Ingest Aggregator: Currently recovering and expected to resolve completely All related alerts have cleared and systems are stable. The engineering team will conduct a post-incident analysis to determine the root cause.
Affected Components:
Personalization Lookup API CDP KVS Server CDP-API Ingest Aggregator
Status: Resolved
Next Steps: Root cause analysis will be conducted by the service team.
Streaming Import REST API
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Mobile/Javascript REST API
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Data Connector Integrations
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Hadoop / Hive Query Engine
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Presto Query Engine
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Presto JDBC/ODBC Gateway
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
Workflow
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
CDP API
CDP Personalization - Lookup API
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.
CDP Personalization - Ingest API
We are currently investigating an issue originating from an upstream service provider used by our infrastructure. This may be affecting the normal operation of some Treasure Data services.
We are working to determine the scope of the impact. Observed symptoms may include, but are not limited to, the failure of various jobs (such as Trino, Hive, Result Export, Import, and Custom Script execution) to start.
Our team is actively monitoring the situation and working with the provider. We will provide further updates as more information becomes available.