Treasure Data Status

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 14 days, or sooner if conditions change.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within seven days, or sooner if conditions change.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 7 days.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 24 hours.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 2 hours.

Identified: We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.

Other email services are operating normally. We will provide another update within 30 minutes.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 14 days, or sooner if conditions change.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within seven days, or sooner if conditions change.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 7 days.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 24 hours.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 2 hours.

Identified: We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.

Other email services are operating normally. We will provide another update within 30 minutes.

Resolved: The recording transfer failures in Treasure AI Voice have been resolved. All systems are operating normally.

Between approximately 22:55 UTC on October 6 and [fix time] UTC on October 7, new recordings could not be transferred from the mobile app. We deployed a server-side fix, and no app update is required. Recordings that failed to transfer during this period can be transferred again from the device.

Thank you for your patience.

Monitoring: We have deployed a server-side fix for the recording transfer failures in Treasure AI Voice. New transfers from the mobile app are succeeding again. No app update is required.

Recordings that failed to transfer during the incident can be transferred again from the device. We are monitoring to ensure stability.

Identified: We are continuing to work on a fix for this issue.

Identified: Since approximately 22:55 UTC on October 6, users of the Treasure AI Voice mobile app may be unable to transfer new recordings from their device. The transfer fails with an "Unauthorized" error. This affects both Wi-Fi and Bluetooth transfers.

We have identified the cause and are deploying a fix. Recordings that were already transferred, and their transcripts and summaries, are not affected.

We will provide an update in 30 minutes.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 14 days, or sooner if conditions change.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within seven days, or sooner if conditions change.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 7 days.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 24 hours.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 2 hours.

Identified: We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.

Other email services are operating normally. We will provide another update within 30 minutes.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 14 days, or sooner if conditions change.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within seven days, or sooner if conditions change.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 7 days.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 24 hours.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 2 hours.

Identified: We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.

Other email services are operating normally. We will provide another update within 30 minutes.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 14 days, or sooner if conditions change.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within seven days, or sooner if conditions change.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 7 days.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 24 hours.

Monitoring: Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.

Other email services remain unaffected.

We will provide another update within 2 hours.

Identified: We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.

Other email services are operating normally. We will provide another update within 30 minutes.