Productboard Status

Resolved: The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.

Monitoring: The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.

Monitoring: We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.

Resolved: Performance of the Jira integration continues to improve as the backlog shrinks and the service is currently stable. If you continue to encounter issues, please reach out to [email protected]. Thank you for your patience.

Monitoring: We’re still processing the backlog of Jira integration requests. The integration is functioning, but performance may remain degraded until the backlog is cleared. We’ll continue to monitor closely and will share further updates as progress is made.

Monitoring: Users may experience delays when using the Jira integration. The service is currently processing a backlog of requests that failed earlier. We’re continuing to monitor performance closely. We appreciate your patience while the backlog clears.

Monitoring: We have identified the issue and deployed a fix. We’re seeing the Jira integration recover.

We’ll continue to monitor the Jira integration service closely to ensure it remains stable.

Investigating: Some customers are currently experiencing issues when using the Jira integration. Affected actions include pushing new issues, syncing updates, and running authorization health checks.

We’re investigating this with high priority and will share another update as soon as we know more. We’re sorry for the disruption.

Investigating: We are experiencing an issue with the Jira Integration. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.