
Helpshift Status
Real-time updates of Helpshift issues and outages
Helpshift status is Operational
Helpshift Analytics Dashboard
Helpshift Issues Analytics API
Helpshift PowerBi
Helpshift AI Agent Copilot Analytics
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing degraded performance in Dashboard Analytics
We are currently experiencing a Partial Outage impacting the following components:
- Analytics API
- PowerBI services
- Dashboard Analytics
This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status
Our team is actively investigating and working to restore full functionality.
Helpshift Outage Survival Guide
Helpshift Components
Helpshift Mobile SDK
Helpshift Management Portal
Helpshift Web Chat
Helpshift Web Support Page
Helpshift Analytics Dashboard
We are currently experiencing degraded performance in Dashboard Analytics
We are currently experiencing a Partial Outage impacting the following components:
- Analytics API
- PowerBI services
- Dashboard Analytics
This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status
Our team is actively investigating and working to restore full functionality.
Helpshift Amazon Webservices datacenter #1
Helpshift Amazon Webservices datacenter #2
Helpshift Email delivery
Helpshift Inbound email processing
Helpshift Webhooks
Helpshift Predict
Helpshift Issues Analytics API
We are currently experiencing a Partial Outage impacting the following components:
- Analytics API
- PowerBI services
- Dashboard Analytics
This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status
Our team is actively investigating and working to restore full functionality.
Helpshift APIs
Helpshift Salesforce Sync
Helpshift Time Based Automation
Helpshift Bots
Helpshift Channel Integrations
Helpshift Auto Assignment
Helpshift CSV Reports
Helpshift PowerBi
We are currently experiencing a Partial Outage impacting the following components:
- Analytics API
- PowerBI services
- Dashboard Analytics
This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status
Our team is actively investigating and working to restore full functionality.
Helpshift Quick Replies
Helpshift Language AI
Helpshift Pre-issue flow
Helpshift Audit Trail
Helpshift Smart Intents
Helpshift Push Notifications
Helpshift Issue Logs
Helpshift Tiny URL
Helpshift Show Logs
Helpshift Private Notes
Helpshift Sentiment Analysis
Helpshift User Presence Detection - RTO
Helpshift New Issue Automation
Helpshift Dashboard
Helpshift Helpcenter(SDK)
Helpshift AI Agent Copilot Analytics
We are currently experiencing a Partial Outage impacting the following components:
- Analytics API
- PowerBI services
- Dashboard Analytics
This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status
Our team is actively investigating and working to restore full functionality.