Helpshift Status

Helpshift Status

Real-time updates of Helpshift issues and outages

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Helpshift status is Operational

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Helpshift Web Chat

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Helpshift Web Support Page

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Helpshift Webhooks

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Helpshift Issues Analytics API

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Helpshift APIs

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Helpshift Time Based Automation

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Helpshift Bots

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Active Incidents

No active incidents

Recently Resolved Incidents

Partial Outage
Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
Major Incident
Resolved
Web Chat
Web Support Page
Webhooks
Issues Analytics API
Helpshift APIs
More...

We are currently experiencing intermittent failures impacting the following components:

  • Bots
  • Automations
  • Webhooks
  • Pre-Issue flow
  • Helpshift Api
  • End-user Presence Detection
  • Integrations
  • FAQs
  • Analytics

Our team is actively investigating and working to restore full functionality

See all updates

Helpshift Outage Survival Guide

A step-by-step guide to help you survive a Helpshift outage
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    Helpshift Components

    Helpshift Status

    Helpshift

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    Helpshift Mobile SDK

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    Helpshift Management Portal

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    Helpshift Web Chat

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Web Support Page

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Analytics Dashboard

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    Helpshift Amazon Webservices datacenter #1

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    Helpshift Amazon Webservices datacenter #2

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    Helpshift Email delivery

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    Helpshift Inbound email processing

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    Helpshift Webhooks

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Predict

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    Helpshift Issues Analytics API

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift APIs

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Salesforce Sync

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    Helpshift Time Based Automation

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Bots

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    now
    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Channel Integrations

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Auto Assignment

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    Helpshift CSV Reports

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    Helpshift PowerBi

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Quick Replies

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    Helpshift Language AI

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    Helpshift Pre-issue flow

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Audit Trail

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    Helpshift Smart Intents

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    Helpshift Push Notifications

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    Helpshift Issue Logs

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    Helpshift Tiny URL

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    Helpshift Show Logs

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    Helpshift Private Notes

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Sentiment Analysis

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    Helpshift User Presence Detection - RTO

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    Helpshift New Issue Automation

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    Partial Outage
    Started 16 Sep 2025 12:46:07 (12 hours ago), resolved 16 Sep 2025 15:15:37 (10 hours ago)
    Major Incident
    Resolved
    Web Chat
    Web Support Page
    Webhooks
    Issues Analytics API
    Helpshift APIs
    More...

    We are currently experiencing intermittent failures impacting the following components:

    • Bots
    • Automations
    • Webhooks
    • Pre-Issue flow
    • Helpshift Api
    • End-user Presence Detection
    • Integrations
    • FAQs
    • Analytics

    Our team is actively investigating and working to restore full functionality

    See all updates

    Helpshift Dashboard

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    Helpshift Helpcenter(SDK)

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    Helpshift AI Agent Copilot Analytics

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    Helpshift Real-time Operations (RTO)

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    Helpshift Alternatives

    Userlike Status

    Userlike

    Talkdesk Status

    Talkdesk

    LiveChat Status

    LiveChat

    Sparkcentral Status

    Sparkcentral

    Dixa Status

    Dixa

    Huggy Status

    Huggy

    Groove Status

    Groove

    Deskpro Status

    Deskpro

    Commonly Used Together

    Waitwhile Status

    Waitwhile

    Hiver Status

    Hiver

    Kindly Status

    Kindly

    Aivo Status

    Aivo

    Vitally Status

    Vitally

    GetFeedback Status

    GetFeedback

    Totango Status

    Totango

    QLess Status

    QLess

    CC Status

    CC

    FrontSpin Status

    FrontSpin

    SatisMeter Status

    SatisMeter

    HubSpot Status

    HubSpot