Helpshift Status: check for Helpshift outages and issues

Helpshift status is Operational

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Helpshift Analytics Dashboard

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Helpshift Issues Analytics API

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Helpshift PowerBi

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Helpshift AI Agent Copilot Analytics

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See all 42 Helpshift components

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Active Incidents

No active incidents

Recently Resolved Incidents

Dashboard Analytics — Partial Degradation

Started 21 Oct 2025 10:25:21 (7 days ago), resolved 21 Oct 2025 10:59:26 (7 days ago)

Minor Incident

Resolved

Analytics Dashboard

We are currently experiencing degraded performance in Dashboard Analytics

See all updates

Partial Degradation: Analytics

Started 20 Oct 2025 13:22:13 (7 days ago), resolved 21 Oct 2025 07:07:33 (7 days ago)

Major Incident

Resolved

Analytics Dashboard

Issues Analytics API

PowerBi

AI Agent Copilot Analytics

We are currently experiencing a Partial Outage impacting the following components:

Analytics API
PowerBI services
Dashboard Analytics

This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status

Our team is actively investigating and working to restore full functionality.

See all updates

Helpshift Outage Survival Guide

A step-by-step guide to help you survive a Helpshift outage

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Helpshift Components

Helpshift

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Helpshift Mobile SDK

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Helpshift Management Portal

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Helpshift Web Chat

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Helpshift Web Support Page

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Helpshift Analytics Dashboard

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Dashboard Analytics — Partial Degradation

Started 21 Oct 2025 10:25:21 (7 days ago), resolved 21 Oct 2025 10:59:26 (7 days ago)

Minor Incident

Resolved

Analytics Dashboard

We are currently experiencing degraded performance in Dashboard Analytics

See all updates

Partial Degradation: Analytics

Started 20 Oct 2025 13:22:13 (7 days ago), resolved 21 Oct 2025 07:07:33 (7 days ago)

Major Incident

Resolved

Analytics Dashboard

Issues Analytics API

PowerBi

AI Agent Copilot Analytics

We are currently experiencing a Partial Outage impacting the following components:

Analytics API
PowerBI services
Dashboard Analytics

This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status

Our team is actively investigating and working to restore full functionality.

See all updates

Helpshift Amazon Webservices datacenter #1

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Helpshift Amazon Webservices datacenter #2

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Helpshift Email delivery

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Helpshift Inbound email processing

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Helpshift Webhooks

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Helpshift Predict

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Helpshift Issues Analytics API

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Partial Degradation: Analytics

Started 20 Oct 2025 13:22:13 (7 days ago), resolved 21 Oct 2025 07:07:33 (7 days ago)

Major Incident

Resolved

Analytics Dashboard

Issues Analytics API

PowerBi

AI Agent Copilot Analytics

We are currently experiencing a Partial Outage impacting the following components:

Analytics API
PowerBI services
Dashboard Analytics

This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status

Our team is actively investigating and working to restore full functionality.

See all updates

Helpshift APIs

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Helpshift Salesforce Sync

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Helpshift Time Based Automation

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Helpshift Bots

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Helpshift Channel Integrations

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Helpshift Auto Assignment

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Helpshift CSV Reports

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Helpshift PowerBi

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Partial Degradation: Analytics

Started 20 Oct 2025 13:22:13 (7 days ago), resolved 21 Oct 2025 07:07:33 (7 days ago)

Major Incident

Resolved

Analytics Dashboard

Issues Analytics API

PowerBi

AI Agent Copilot Analytics

We are currently experiencing a Partial Outage impacting the following components:

Analytics API
PowerBI services
Dashboard Analytics

This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status

Our team is actively investigating and working to restore full functionality.

See all updates

Helpshift Quick Replies

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Helpshift Language AI

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Helpshift Pre-issue flow

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Helpshift Audit Trail

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Helpshift Smart Intents

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Helpshift Push Notifications

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Helpshift Issue Logs

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Helpshift Tiny URL

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Helpshift Show Logs

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Helpshift Private Notes

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Helpshift Sentiment Analysis

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Helpshift User Presence Detection - RTO

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Helpshift New Issue Automation

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Helpshift Dashboard

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Helpshift Helpcenter(SDK)

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Helpshift AI Agent Copilot Analytics

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Partial Degradation: Analytics

Started 20 Oct 2025 13:22:13 (7 days ago), resolved 21 Oct 2025 07:07:33 (7 days ago)

Major Incident

Resolved

Analytics Dashboard

Issues Analytics API

PowerBi

AI Agent Copilot Analytics

We are currently experiencing a Partial Outage impacting the following components:

Analytics API
PowerBI services
Dashboard Analytics

This is due to the Ongoing AWS Outage: https://health.aws.amazon.com/health/status

Our team is actively investigating and working to restore full functionality.

See all updates

Helpshift Real-time Operations (RTO)

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Helpshift FAQ

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Helpshift End-User Presence Detection

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Helpshift Issue Messages

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Helpshift End-User Flows

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Helpshift Status

Real-time updates of Helpshift issues and outages

Helpshift status is Operational

Helpshift Analytics Dashboard

Helpshift Issues Analytics API

Helpshift PowerBi

Helpshift AI Agent Copilot Analytics

Active Incidents

Recently Resolved Incidents

Helpshift Outage Survival Guide

Helpshift Components

Helpshift Mobile SDK

Helpshift Management Portal

Helpshift Web Chat

Helpshift Web Support Page

Helpshift Analytics Dashboard

Helpshift Amazon Webservices datacenter #1

Helpshift Amazon Webservices datacenter #2

Helpshift Email delivery

Helpshift Inbound email processing

Helpshift Webhooks

Helpshift Predict

Helpshift Issues Analytics API

Helpshift APIs

Helpshift Salesforce Sync

Helpshift Time Based Automation

Helpshift Bots

Helpshift Channel Integrations

Helpshift Auto Assignment

Helpshift CSV Reports

Helpshift PowerBi

Helpshift Quick Replies

Helpshift Language AI

Helpshift Pre-issue flow

Helpshift Audit Trail

Helpshift Smart Intents

Helpshift Push Notifications

Helpshift Issue Logs

Helpshift Tiny URL

Helpshift Show Logs

Helpshift Private Notes

Helpshift Sentiment Analysis

Helpshift User Presence Detection - RTO

Helpshift New Issue Automation

Helpshift Dashboard

Helpshift Helpcenter(SDK)

Helpshift AI Agent Copilot Analytics

Helpshift Real-time Operations (RTO)

Helpshift FAQ

Helpshift End-User Presence Detection

Helpshift Issue Messages

Helpshift End-User Flows

Helpshift Alternatives

Commonly Used Together