Help Scout Status
Real-time updates of Help Scout issues and outages
Help Scout status is Operational
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Help Scout Email Processing
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Issues with Email Delivery
Started 12 Jun 2025 19:18:24 (6 days ago), resolved 12 Jun 2025 19:54:57 (6 days ago)
Incident without Impact
Resolved
Email Processing
We are observing errors related to Google Workspace APIs. Customers who use Google Workspace and have connected their Help Scout inboxes to send via Google OAuth may find they are not able to send or receive email.
Help Scout Outage Survival Guide
A step-by-step guide to help you survive a Help Scout outage
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Help Scout Components
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Help Scout Web App
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Help Scout Docs Sites
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Help Scout Beacon
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Help Scout Mobile Apps
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Help Scout Email Processing
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Issues with Email Delivery
Started 12 Jun 2025 19:18:24 (6 days ago), resolved 12 Jun 2025 19:54:57 (6 days ago)
Incident without Impact
Resolved
Email Processing
We are observing errors related to Google Workspace APIs. Customers who use Google Workspace and have connected their Help Scout inboxes to send via Google OAuth may find they are not able to send or receive email.
Help Scout Mailbox counts, folders, reports, search results
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Help Scout Marketing Site
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Help Scout Public APIs
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Inbox API
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Docs API
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Help Scout AI Services
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AI Drafts
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AI Answers
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AI Summarize
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AI Assist
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