Help Scout Status
Real-time updates of Help Scout issues and outages
Help Scout status is Operational
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Mailbox counts, folders, reports, search results
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Last updated 1 minute ago from official status page. Learn more
You're checking on Help Scout - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Audit Your Website Free →
Active Incidents
No active incidents
Recently Resolved Incidents
Report Loading
Started 6 Aug 2026 16:12:35 (6 days ago), resolved 6 Aug 2026 17:26:02 (6 days ago)
Minor Incident
Resolved
Mailbox counts, folders, reports, search results
We’re currently investigating reports of issues with loading Reports. We will continue to update as we have more information.
Help Scout Outage Survival Guide
A step-by-step guide to help you survive a Help Scout outage
NaN%
Help Scout Components
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Web App
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Docs Sites
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Beacon
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Mobile Apps
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Email Processing
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Mailbox counts, folders, reports, search results
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Report Loading
Started 6 Aug 2026 16:12:35 (6 days ago), resolved 6 Aug 2026 17:26:02 (6 days ago)
Minor Incident
Resolved
Mailbox counts, folders, reports, search results
We’re currently investigating reports of issues with loading Reports. We will continue to update as we have more information.
Help Scout Marketing Site
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout Public APIs
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Inbox API
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Docs API
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Help Scout AI Services
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
AI Drafts
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
AI Answers
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
AI Summarize
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
AI Assist
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
now
Commonly Used Together
Stay ahead of Help Scout outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.