Help Scout Status
Real-time updates of Help Scout issues and outages
Help Scout status is Operational
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Help Scout Mailbox counts, folders, reports, search results
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Mailbox counts
Started 31 Aug 2026 15:09:05 (2 days ago), resolved 31 Aug 2026 19:06:16 (2 days ago)
Minor Incident
Resolved
Mailbox counts, folders, reports, search results
We are currently seeing some issues with conversation counts and inbox views not refreshing accurately. You may also see routing, SLAs, and sentiment impacts. Our Engineering Team has identified the root cause and they're currently working to bring them back online.
Help Scout Outage Survival Guide
A step-by-step guide to help you survive a Help Scout outage
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Help Scout Components
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Help Scout Web App
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Help Scout Docs Sites
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Help Scout Beacon
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Help Scout Mobile Apps
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Help Scout Email Processing
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Help Scout Mailbox counts, folders, reports, search results
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Mailbox counts
Started 31 Aug 2026 15:09:05 (2 days ago), resolved 31 Aug 2026 19:06:16 (2 days ago)
Minor Incident
Resolved
Mailbox counts, folders, reports, search results
We are currently seeing some issues with conversation counts and inbox views not refreshing accurately. You may also see routing, SLAs, and sentiment impacts. Our Engineering Team has identified the root cause and they're currently working to bring them back online.
Help Scout Marketing Site
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Help Scout Public APIs
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Inbox API
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Docs API
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Help Scout AI Services
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AI Drafts
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AI Answers
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AI Summarize
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AI Assist
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Commonly Used Together
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