Help Scout Status
Real-time updates of Help Scout issues and outages
Help Scout status is Operational
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Help Scout Web App
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Connection Issues
Started 27 Apr 2026 12:43:52 (7 days ago), resolved 27 Apr 2026 12:54:04 (7 days ago)
Minor Incident
Resolved
Web App
We're currently investigating reports of slow page loads and timeouts when accessing the web app. We’ll share an update as soon as we have more information. Apologies for the disruption and thanks for your patience as we investigate.
Help Scout Outage Survival Guide
A step-by-step guide to help you survive a Help Scout outage
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Help Scout Components
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Help Scout Web App
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Connection Issues
Started 27 Apr 2026 12:43:52 (7 days ago), resolved 27 Apr 2026 12:54:04 (7 days ago)
Minor Incident
Resolved
Web App
We're currently investigating reports of slow page loads and timeouts when accessing the web app. We’ll share an update as soon as we have more information. Apologies for the disruption and thanks for your patience as we investigate.
Help Scout Docs Sites
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Help Scout Beacon
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Help Scout Mobile Apps
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Help Scout Email Processing
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Help Scout Mailbox counts, folders, reports, search results
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Help Scout Marketing Site
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Help Scout Public APIs
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Inbox API
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Docs API
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Help Scout AI Services
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AI Drafts
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AI Answers
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AI Summarize
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AI Assist
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Commonly Used Together
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