Gladly status is Operational

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Gladly Hero Solution

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Gladly Sidekick Solution

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

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Recently Resolved Incidents

Investigating Login Issue
Started 5 Dec 2025 09:11:21 (2 days ago), resolved 5 Dec 2025 09:20:27 (2 days ago)
Critical Incident
Resolved
Gladly Hero Solution
Gladly Sidekick Solution

Gladly is investigating an issue where users are unable to log into Gladly.

We are continuing to work on a resolution, and will continue updating this page every 30 minutes or sooner.

Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.

Gladly Outage Survival Guide

A step-by-step guide to help you survive a Gladly outage
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    Gladly Components

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    Gladly Hero Solution

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    Investigating Login Issue
    Started 5 Dec 2025 09:11:21 (2 days ago), resolved 5 Dec 2025 09:20:27 (2 days ago)
    Critical Incident
    Resolved
    Gladly Hero Solution
    Gladly Sidekick Solution

    Gladly is investigating an issue where users are unable to log into Gladly.

    We are continuing to work on a resolution, and will continue updating this page every 30 minutes or sooner.

    Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.

    Gladly Sidekick Solution

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    Investigating Login Issue
    Started 5 Dec 2025 09:11:21 (2 days ago), resolved 5 Dec 2025 09:20:27 (2 days ago)
    Critical Incident
    Resolved
    Gladly Hero Solution
    Gladly Sidekick Solution

    Gladly is investigating an issue where users are unable to log into Gladly.

    We are continuing to work on a resolution, and will continue updating this page every 30 minutes or sooner.

    Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.

    Gladly Admin

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    Gladly APIs, Webhooks and Integrations

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    Gladly Channel - Chat (Glad App)

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    Gladly Channel - Email

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    Gladly Channel - Facebook Messenger

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    Gladly Channel - Instagram

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    Gladly Channel - SMS

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    Gladly Channel - Voice

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    Gladly Channel - WhatsApp

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    Gladly Login

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    Gladly Payments

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    Gladly Reporting

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    Gladly Routing, Prioritization and Workflow

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    Gladly Search

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    Gladly Tasks

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