GatewayAPI status is Partially Degraded Service

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GatewayAPI Message Services - Commercial

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Delivery Reports (DLR) - Commercial
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United Kingdom
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Switzerland
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Active Incidents

Delivery Report Incident : ICE Network in Norway is facing a delay in sending delivery reports for messages.
Started 17 Jan 2025 08:06:48 (21 hours ago), still ongoing
Minor Incident
Identified
Delivery Reports (DLR) - Commercial

We have identified a Delivery Report issue.

Users may experience a delay in receiving the delivery reports from the Norwegian network ICE. Messages ARE delivered, but the delivery reports are delayed.

MT(Outgoing) and MO(Incoming) traffic is not affected.

We will keep you updated.

Recently Resolved Incidents

Unscheduled disturbance towards Switzerland - Salt Network
Started 13 Jan 2025 12:51:57 (5 days ago), resolved 14 Jan 2025 07:54:12 (4 days ago)
Minor Incident
Resolved
Switzerland

We are currently seeing some issues with the SMS service of our provider towards the network Salt in Switzerland.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards UK - Telefonica Network
Started 13 Jan 2025 12:54:01 (5 days ago), resolved 13 Jan 2025 14:03:49 (5 days ago)
Incident without Impact
Resolved
United Kingdom

We are currently seeing some issues with the SMS service of our provider towards the network Telefonica in the United Kingdom.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.

GatewayAPI Outage Survival Guide

A step-by-step guide to help you survive a GatewayAPI outage
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    GatewayAPI Components

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    GatewayAPI Dashboards - Commercial & Europe

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    Dashboard - Commercial
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    Dashboard - Europe
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    GatewayAPI APIs - Commercial & Europe

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    API - Commercial
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    API - Europe
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    GatewayAPI SMPPs - Commercial & Europe

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    SMPP - Commercial
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    SMPP - Europe
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    GatewayAPI Message Services - Commercial

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    MT (Outgoing) SMS - Commercial
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    MO (Incoming) SMS - Commercial
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    E-mail - Commercial
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    Delivery Reports (DLR) - Commercial
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    Delivery Report Incident : ICE Network in Norway is facing a delay in sending delivery reports for messages.
    Started 17 Jan 2025 08:06:48 (21 hours ago), still ongoing
    Minor Incident
    Identified
    Delivery Reports (DLR) - Commercial

    We have identified a Delivery Report issue.

    Users may experience a delay in receiving the delivery reports from the Norwegian network ICE. Messages ARE delivered, but the delivery reports are delayed.

    MT(Outgoing) and MO(Incoming) traffic is not affected.

    We will keep you updated.

    GatewayAPI Message Services - Europe

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    MT (Outgoing) SMS - Europe
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    MO (Incoming) SMS - Europe
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    E-mail - Europe
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    Delivery Reports (DLR) - Europe
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    GatewayAPI Campaign site - Commercial & Europe

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    Campaign site - Commercial
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    Campaign site - Europe
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    GatewayAPI Login system: OCiD - Commercial & Europe

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    Login system: OCiD - Commercial
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    Login System: OCiD - Europe
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    GatewayAPI Stripe Checkout.js

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    GatewayAPI Stripe API

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    GatewayAPI Maintenance

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    GatewayAPI External Provider

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    GatewayAPI Undetermined issue

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    GatewayAPI Specific country

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    Denmark
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    Sweden
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    Norway
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    Finland
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    Spain
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    Germany
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    United Kingdom
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    Unscheduled disturbance towards UK - Telefonica Network
    Started 13 Jan 2025 12:54:01 (5 days ago), resolved 13 Jan 2025 14:03:49 (5 days ago)
    Incident without Impact
    Resolved
    United Kingdom

    We are currently seeing some issues with the SMS service of our provider towards the network Telefonica in the United Kingdom.

    The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

    Thank you for your understanding and we apologize for the inconvenience caused by this.

    Italy
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    Switzerland
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    Unscheduled disturbance towards Switzerland - Salt Network
    Started 13 Jan 2025 12:51:57 (5 days ago), resolved 14 Jan 2025 07:54:12 (4 days ago)
    Minor Incident
    Resolved
    Switzerland

    We are currently seeing some issues with the SMS service of our provider towards the network Salt in Switzerland.

    The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

    Thank you for your understanding and we apologize for the inconvenience caused by this.

    Estonia
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    France
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    Austria
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    GatewayAPI Alternatives

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