GatewayAPI Status

Resolved: Between 14:48 and 15:10 CET, GatewayAPI experienced a brief service interruption (22 minutes) affecting API and Dashboard availability. What Happened: A transient network fluctuation at our infrastructure provider caused a "stuck" state in our floating IP routing. While our systems attempted to fail over automatically, the external API request to reassign the IP hung, preventing traffic from reaching our active nodes. How it was Resolved: Our engineering team manually re-initialized the routing services, forcing a fresh update to the IP state and restoring full connectivity by 15:10 CET. Next Steps: To prevent a recurrence of this specific "stuck" state, we are fast-tracking a planned platform simplification. This update will move us toward a more robust, native failover architecture that is less reliant on external providers API calls during network disruptions. We apologize for the downtime and appreciate your patience.

Monitoring: The problem has been resolved, and everything is working again. We are monitoring the situation to see if everything is running smoothly,

Investigating: GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.

Resolved: Between 14:48 and 15:10 CET, GatewayAPI experienced a brief service interruption (22 minutes) affecting API and Dashboard availability. What Happened: A transient network fluctuation at our infrastructure provider caused a "stuck" state in our floating IP routing. While our systems attempted to fail over automatically, the external API request to reassign the IP hung, preventing traffic from reaching our active nodes. How it was Resolved: Our engineering team manually re-initialized the routing services, forcing a fresh update to the IP state and restoring full connectivity by 15:10 CET. Next Steps: To prevent a recurrence of this specific "stuck" state, we are fast-tracking a planned platform simplification. This update will move us toward a more robust, native failover architecture that is less reliant on external providers API calls during network disruptions. We apologize for the downtime and appreciate your patience.

Monitoring: The problem has been resolved, and everything is working again. We are monitoring the situation to see if everything is running smoothly,

Investigating: GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.

Resolved: Everything is back to working order again. No messages appears to have been lost. It resulted in a long queue. But all messages has eventually been delivered.

Monitoring: Looks like everything is working again towards Germany. All messages that have been enroute during the incident will be delivered now.

We will keep monitoring.

Identified: We are currently experiencing issues towards Telefonica Germany.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.

Resolved: Everything is back to working order again. No messages appears to have been lost. It resulted in a long queue. But all messages has eventually been delivered.

Monitoring: Looks like everything is working again towards Germany. All messages that have been enroute during the incident will be delivered now.

We will keep monitoring.

Identified: We are currently experiencing issues towards Telefonica Germany.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.