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Enterprise Portals (AU)
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Active Incidents

No active incidents

Recently Resolved Incidents

Incorrect Google Safe Browsing Classification on AU Domains
Started 22 Sep 2025 01:34:36 (4 days ago), resolved 22 Sep 2025 14:20:49 (3 days ago)
Minor Incident
Resolved
Enterprise Portals (AU)

We have received reports from customers that some of our Australian domains are being blocked due to a mistake in Google Safe Browsing. After thoroughly reviewing our sites and security configurations, we have confirmed that this is a false positive. This categorization by Google is an error. We have escalated this issue with Google as a matter of urgency. In the meantime, you can help by reporting this as a mistake directly to Google:

To report as a mistake: 1.When you see the warning page, click “Details” at the bottom left. 2.Click “Let us know”. 3.Choose "This site is safe" and then press Submit.

To bypass the warning and access the portal: 1.Click “Details”. 2.Select “Visit this unsafe site”.

We will provide updates here as soon as more information is available.

SendSafely Outage Survival Guide

A step-by-step guide to help you survive a SendSafely outage
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    SendSafely Components

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    SendSafely US Data Center - N. Virginia

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    API (EU)
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    Serverless Gateway (EU)
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    SendSafely Australia Data Center - Sydney

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    Enterprise Portals (AU)
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    Incorrect Google Safe Browsing Classification on AU Domains
    Started 22 Sep 2025 01:34:36 (4 days ago), resolved 22 Sep 2025 14:20:49 (3 days ago)
    Minor Incident
    Resolved
    Enterprise Portals (AU)

    We have received reports from customers that some of our Australian domains are being blocked due to a mistake in Google Safe Browsing. After thoroughly reviewing our sites and security configurations, we have confirmed that this is a false positive. This categorization by Google is an error. We have escalated this issue with Google as a matter of urgency. In the meantime, you can help by reporting this as a mistake directly to Google:

    To report as a mistake: 1.When you see the warning page, click “Details” at the bottom left. 2.Click “Let us know”. 3.Choose "This site is safe" and then press Submit.

    To bypass the warning and access the portal: 1.Click “Details”. 2.Select “Visit this unsafe site”.

    We will provide updates here as soon as more information is available.

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    SendSafely Platform Integrations (All Regions)

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