SendSafely status is Operational

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SendSafely Outage Survival Guide

A step-by-step guide to help you survive a SendSafely outage
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    SendSafely Components

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    SendSafely US Data Center - N. Virginia

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    Public Website
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    Enterprise Portals (US)
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    API (US)
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    Serverless Gateway (US)
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    SendSafely EU Data Center - Ireland

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    Enterprise Portals (EU)
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    API (EU)
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    Serverless Gateway (EU)
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    SendSafely Australia Data Center - Sydney

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    Enterprise Portals (AU)
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    API (AU)
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    SendSafely Platform Integrations (All Regions)

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    SendSafely Alternatives

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    SMS
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    Renew an SSL/TLS certificate - July 2024
    Started 9 Jul 2024 14:44:31 (2 months ago), still ongoing
    Maintenance
    Investigating
    SMS & SMS Verify
    Voice Verify
    Smart Verify
    Push Verify
    PhoneID Standard
    More...

    Dear Customers and Partners,

    The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.

    Thank you.

    Please do not hesitate to contact us at support@telesign.com with any questions or concerns.

    Voice
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    Renew an SSL/TLS certificate - July 2024
    Started 9 Jul 2024 14:44:31 (2 months ago), still ongoing
    Maintenance
    Investigating
    SMS & SMS Verify
    Voice Verify
    Smart Verify
    Push Verify
    PhoneID Standard
    More...

    Dear Customers and Partners,

    The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.

    Thank you.

    Please do not hesitate to contact us at support@telesign.com with any questions or concerns.

    Voice Quality Degradation - China - 8/28/24
    Started 28 Aug 2024 15:10:51 (21 days ago), still ongoing
    Maintenance
    Investigating
    Operator Alerts WW
    Voice Verify
    Operator Alerts APAC
    Voice

    Start Time: 8AM PDT - 8/28/24 End Time: Ongoing

    Summary:

    We received notification that ALL mobile network operators from China are currently experiencing network issues, and this may cause a latency in Voice transactions. We will inform you once the operator has come to a resolution. If you have any questions, please contact us at support@telesign.com.

    SF 00862573

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    Wickr Me - Discontinued as of 31-Dec-2023.

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    42Crunch Community Platform (EOS)

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    Community Platform
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    Auth0 JP-1 (PROD)

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    User Authentication
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    We have detected an issue.
    Started 27 Aug 2024 00:21:00 (23 days ago), still ongoing
    Major Incident
    Investigating
    User Authentication
    Machine to Machine Authentication
    Management API

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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