SendSafely status is Minor Service Outage

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SendSafely Platform Integrations (All Regions)

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Active Incidents

Microsoft Outlook Issue impacting SendSafely Add-in
Started 29 May 2025 18:47:02 (2 days ago), still ongoing
Major Incident
Identified
Platform Integrations (All Regions)

On May 29, 2025, SendSafely became aware of an issue affecting Microsoft Outlook. This issue appears to be affecting multiple 3rd party vendor applications and may impact the functionality of our new SendSafely Outlook add-in. As such we’ve temporarily disabled the SendSafely Outlook add-in for all users as we investigate.

Note - The legacy SendSafely plugin for Outlook Classic is not impacted by this Microsoft issue. To understand what version you are using refer to this Help Center Article: https://sendsafely.zendesk.com/hc/en-us/articles/24944812327437-SendSafely-for-Outlook-Legacy-Plug-in-vs-New-Outlook-for-Web-add-in

Recently Resolved Incidents

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SendSafely Outage Survival Guide

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    SendSafely Components

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    SendSafely US Data Center - N. Virginia

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    SendSafely Australia Data Center - Sydney

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    SendSafely Platform Integrations (All Regions)

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    Microsoft Outlook Issue impacting SendSafely Add-in
    Started 29 May 2025 18:47:02 (2 days ago), still ongoing
    Major Incident
    Identified
    Platform Integrations (All Regions)

    On May 29, 2025, SendSafely became aware of an issue affecting Microsoft Outlook. This issue appears to be affecting multiple 3rd party vendor applications and may impact the functionality of our new SendSafely Outlook add-in. As such we’ve temporarily disabled the SendSafely Outlook add-in for all users as we investigate.

    Note - The legacy SendSafely plugin for Outlook Classic is not impacted by this Microsoft issue. To understand what version you are using refer to this Help Center Article: https://sendsafely.zendesk.com/hc/en-us/articles/24944812327437-SendSafely-for-Outlook-Legacy-Plug-in-vs-New-Outlook-for-Web-add-in