LogicMonitor Status

Resolved: This incident has been resolved.

Monitoring: We have implemented a fix and are observing positive results. System performance is continuing to stabilize. We will continue monitoring closely and will post another update once the issue is fully resolved and service is confirmed to be operating normally.

Identified: We have identified the root cause of the ongoing service disruption and have begun implementing remediation steps. Initial indicators show system performance is improving.

We continue to monitor closely and will provide further updates as more information becomes available.

Investigating: LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Resolved: This incident has been resolved.

Monitoring: The underlying issue causing delayed log message processing in the EMEA West region has been addressed. Log delivery and performance have returned to normal levels, and we are continuing to monitor closely to ensure full stability.

Thank you for your patience while we confirmed recovery.

Identified: We are currently investigating an issue that resulted in a delay of log messages in the EMEA West region due to upstream maintenance performed by one of our infrastructure providers.

While the underlying cause has been identified, some customers may continue to experience intermittent delays or performance degradation in log processing. Our teams are actively working to resolve the residual impact and restore full service performance.

We'll continue to provide updates as progress is made. We appreciate your patience and understanding.

Investigating: LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.