LogicMonitor status is Operational

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LogicMonitor AMER - EAST Region

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Technical Support
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LogicMonitor AMER - WEST Region

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
Started 26 Nov 2024 16:20:02 (7 months ago), still ongoing
Incident without Impact
Investigating
AMER - EAST Region
AMER - WEST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Intermittent issue with getStoredScripts API
Started 13 Sep 2024 19:22:29 (9 months ago), still ongoing
Maintenance
Monitoring
Other

We are currently aware of an issue affecting the getStoredScripts API, which may temporarily impact existing collectors' ability to seamlessly recognize Snippet updates and new collectors' ability to pull Snippets. As a result, some LogicModules that use Snippets may experience a delay in receiving the latest Snippets updates. Our team is actively working on resolving this issue to ensure a smooth and uninterrupted experience. Thank you for your understanding and patience.

LogicMonitor is currently investigating potential impacts to our Logs Component(s).
Started 23 Aug 2024 17:57:38 (10 months ago), still ongoing
Incident without Impact
Investigating
AMER - WEST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer log functionality. We will update once we have further information on the full scope of impact.

Recently Resolved Incidents

Degraded access to support tools due to upstream provider issues
Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
Minor Incident
Resolved
Technical Support
Technical Support
Technical Support
Technical Support
Technical Support
More...

We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

We apologize for the inconvenience and appreciate your patience.

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
Started 6 Jun 2025 12:37:29 (7 days ago), resolved 6 Jun 2025 12:42:12 (7 days ago)
Minor Incident
Resolved
Account Access

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
Started 6 Jun 2025 00:49:35 (7 days ago), resolved 6 Jun 2025 02:43:11 (7 days ago)
Incident without Impact
Resolved
AMER - EAST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor Outage Survival Guide

A step-by-step guide to help you survive a LogicMonitor outage
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    LogicMonitor Components

    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
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    Thu 12
    now

    LogicMonitor AMER - EAST Region

    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 26 Nov 2024 16:20:02 (7 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - EAST Region
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 6 Jun 2025 00:49:35 (7 days ago), resolved 6 Jun 2025 02:43:11 (7 days ago)
    Incident without Impact
    Resolved
    AMER - EAST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    Account Access
    Fri 6
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    Alert Delivery
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    Alert Log and Access
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    API
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    Collectors
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    Forecasting
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    Graphing
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    Integrations
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    LM Cloud
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    LogicModule Repository
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    NetFlow
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    now
    Technical Support
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    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Topology Mapping
    Fri 6
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    Sun 8
    Mon 9
    Tue 10
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    Thu 12
    now
    AWS ec2-us-east-1
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
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    Thu 12
    now

    LogicMonitor AMER - WEST Region

    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 26 Nov 2024 16:20:02 (7 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - EAST Region
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    LogicMonitor is currently investigating potential impacts to our Logs Component(s).
    Started 23 Aug 2024 17:57:38 (10 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer log functionality. We will update once we have further information on the full scope of impact.

    Account Access
    Fri 6
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    Sun 8
    Mon 9
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    Thu 12
    now
    Alert Delivery
    Fri 6
    Sat 7
    Sun 8
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    now
    Alert Log and Access
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    now
    API
    Fri 6
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    now
    Collectors
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    now
    Forecasting
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    now
    Graphing
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    now
    Integrations
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    now
    LM Cloud
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    now
    LogicModule Repository
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    NetFlow
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    now
    Other
    Fri 6
    Sat 7
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    Mon 9
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    Thu 12
    now
    Intermittent issue with getStoredScripts API
    Started 13 Sep 2024 19:22:29 (9 months ago), still ongoing
    Maintenance
    Monitoring
    Other

    We are currently aware of an issue affecting the getStoredScripts API, which may temporarily impact existing collectors' ability to seamlessly recognize Snippet updates and new collectors' ability to pull Snippets. As a result, some LogicModules that use Snippets may experience a delay in receiving the latest Snippets updates. Our team is actively working on resolving this issue to ensure a smooth and uninterrupted experience. Thank you for your understanding and patience.

    Remote Sessions
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Reporting
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Technical Support
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Topology Mapping
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    AWS ec2-us-west-1
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    now

    LogicMonitor APAC - Sydney

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    now
    Account Access
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    now
    Alert Delivery
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    now
    Alert Log and Access
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    now
    API
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    now
    Collectors
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    now
    Forecasting
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    now
    Graphing
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    Sun 8
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    Thu 12
    now
    Integrations
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    Sat 7
    Sun 8
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    Thu 12
    now
    LM Cloud
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    Sat 7
    Sun 8
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    Thu 12
    now
    LogicModule Repository
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    Sun 8
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    now
    Netflow
    Fri 6
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    now
    Other
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    now
    Remote Sessions
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    now
    Reporting
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    Sun 8
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    Thu 12
    now
    Technical Support
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    AWS ec2-ap-southeast-2
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    now
    Topology Mapping
    Fri 6
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    now

    LogicMonitor APAC- Singapore

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    now
    Account Access
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    now
    Alert Delivery
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    now
    Alert Log and Access
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    API
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Collectors
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    now
    Forecasting
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    now
    Graphing
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    now
    Integrations
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    now
    LM Cloud
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    Thu 12
    now
    LogicModule Repository
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    now
    Other
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    now
    Remote Sessions
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    Thu 12
    now
    Reporting
    Fri 6
    Sat 7
    Sun 8
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    Tue 10
    Wed 11
    Thu 12
    now
    Technical Support
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Topology Mapping
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    AWS ec2-ap-southeast-1
    Fri 6
    Sat 7
    Sun 8
    Mon 9
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    Thu 12
    now

    LogicMonitor EMEA - Central

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    now
    Account Access
    Fri 6
    Sat 7
    Sun 8
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    now
    Alert Delivery
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    Sat 7
    Sun 8
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    Thu 12
    now
    Alert Log and Access
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
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    Thu 12
    now
    API
    Fri 6
    Sat 7
    Sun 8
    Mon 9
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    Thu 12
    now
    Collectors
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Forecasting
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Graphing
    Fri 6
    Sat 7
    Sun 8
    Mon 9
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    Thu 12
    now
    Integrations
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    Sat 7
    Sun 8
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    Thu 12
    now
    LM Cloud
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    Sat 7
    Sun 8
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    Thu 12
    now
    LogicModule Repository
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    Sun 8
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    now
    Other
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    now
    LogicModule Repository
    Fri 6
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    Sun 8
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    now
    Remote Sessions
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    Sun 8
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    Thu 12
    now
    Reporting
    Fri 6
    Sat 7
    Sun 8
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    Tue 10
    Wed 11
    Thu 12
    now
    Technical Support
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Topology Mapping
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    AWS ec2-eu-central-1
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now

    LogicMonitor EMEA - West

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    now
    Account Access
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 6 Jun 2025 12:37:29 (7 days ago), resolved 6 Jun 2025 12:42:12 (7 days ago)
    Minor Incident
    Resolved
    Account Access

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    Alert Delivery
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Alert Log and Access
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    API
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Collectors
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Forecasting
    Fri 6
    Sat 7
    Sun 8
    Mon 9
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    Thu 12
    now
    Graphing
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    Integrations
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    LM Cloud
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now
    LogicModule Repository
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    Sun 8
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    Thu 12
    now
    Netflow
    Fri 6
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    Sun 8
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    now
    Other
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    Sat 7
    Sun 8
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    now
    Remote Sessions
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    Sat 7
    Sun 8
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    Thu 12
    now
    Reporting
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Technical Support
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Degraded access to support tools due to upstream provider issues
    Started 12 Jun 2025 19:00:12 (6 hours ago), resolved 12 Jun 2025 21:32:58 (4 hours ago)
    Minor Incident
    Resolved
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    Technical Support
    More...

    We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

    As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

    We apologize for the inconvenience and appreciate your patience.

    Time Series Data Ingestion and Persistence
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Topology Mapping
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    AWS ec2-eu-west-1
    Fri 6
    Sat 7
    Sun 8
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    Thu 12
    now

    LogicMonitor External Website Check Locations

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    now
    Asia - Singapore
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    Thu 12
    now
    Australia - Sydney
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