LogicMonitor status is Operational

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LogicMonitor AMER - EAST Region

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LogicMonitor AMER - WEST Region

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Other
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Active Incidents

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
Started 26 Nov 2024 16:20:02 (5 months ago), still ongoing
Incident without Impact
Investigating
AMER - EAST Region
AMER - WEST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Intermittent issue with getStoredScripts API
Started 13 Sep 2024 19:22:29 (7 months ago), still ongoing
Maintenance
Monitoring
Other

We are currently aware of an issue affecting the getStoredScripts API, which may temporarily impact existing collectors' ability to seamlessly recognize Snippet updates and new collectors' ability to pull Snippets. As a result, some LogicModules that use Snippets may experience a delay in receiving the latest Snippets updates. Our team is actively working on resolving this issue to ensure a smooth and uninterrupted experience. Thank you for your understanding and patience.

LogicMonitor is currently investigating potential impacts to our Logs Component(s).
Started 23 Aug 2024 17:57:38 (8 months ago), still ongoing
Incident without Impact
Investigating
AMER - WEST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer log functionality. We will update once we have further information on the full scope of impact.

Recently Resolved Incidents

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
Started 18 Apr 2025 09:51:52 (4 days ago), resolved 18 Apr 2025 10:40:58 (4 days ago)
Incident without Impact
Resolved
AMER - WEST Region

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

LogicMonitor Outage Survival Guide

A step-by-step guide to help you survive a LogicMonitor outage
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    LogicMonitor Components

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    LogicMonitor AMER - EAST Region

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    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 26 Nov 2024 16:20:02 (5 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - EAST Region
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    Account Access
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    LogicMonitor AMER - WEST Region

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    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 26 Nov 2024 16:20:02 (5 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - EAST Region
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    LogicMonitor is currently investigating potential impacts to our Logs Component(s).
    Started 23 Aug 2024 17:57:38 (8 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer log functionality. We will update once we have further information on the full scope of impact.

    LogicMonitor is currently investigating potential impacts to our Account Access Component(s).
    Started 18 Apr 2025 09:51:52 (4 days ago), resolved 18 Apr 2025 10:40:58 (4 days ago)
    Incident without Impact
    Resolved
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

    Account Access
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    Forecasting
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    Intermittent issue with getStoredScripts API
    Started 13 Sep 2024 19:22:29 (7 months ago), still ongoing
    Maintenance
    Monitoring
    Other

    We are currently aware of an issue affecting the getStoredScripts API, which may temporarily impact existing collectors' ability to seamlessly recognize Snippet updates and new collectors' ability to pull Snippets. As a result, some LogicModules that use Snippets may experience a delay in receiving the latest Snippets updates. Our team is actively working on resolving this issue to ensure a smooth and uninterrupted experience. Thank you for your understanding and patience.

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    LogicMonitor EMEA Region

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    LogicMonitor APAC - Sydney

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