CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Operational
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SMS - Regular
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HALO Voice
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Inference
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Active Incidents
No active incidents
Recently Resolved Incidents
HALO - degraded performance
Started 8 Jun 2026 10:05:30 (4 hours ago), resolved 8 Jun 2026 10:53:47 (3 hours ago)
Minor Incident
Resolved
HALO Voice
Inference
We are currently investigating degraded performance affecting HALO. Response times have increased significantly, resulting in reduced service availability.
Our team is actively investigating the root cause. Further updates will follow.
Delayed logging of 'regular' non-priority traffic.
Started 4 Jun 2026 15:04:02 (4 days ago), resolved 4 Jun 2026 20:44:24 (4 days ago)
Minor Incident
Resolved
SMS - Regular
We are currently investigating delays concerning the logging of 'regular' non-priority traffic. Traffic delivery itself is not affected. Only logging and the return of delivery receipts.
CM.com Outage Survival Guide
A step-by-step guide to help you survive a CM.com outage
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CM.com Components
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CM.com Messaging
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Business Messaging API
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Smpp
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SMS - High Priority
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SMS - Regular
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Delayed logging of 'regular' non-priority traffic.
Started 4 Jun 2026 15:04:02 (4 days ago), resolved 4 Jun 2026 20:44:24 (4 days ago)
Minor Incident
Resolved
SMS - Regular
We are currently investigating delays concerning the logging of 'regular' non-priority traffic. Traffic delivery itself is not affected. Only logging and the return of delivery receipts.
WhatsApp Business
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Apple Messages for Business
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RCS Business Messaging
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Facebook Messenger
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Viber
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MMS
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Messaging Apps
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Texter
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LINE Notifications
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Mobile Push
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Instagram Messenger
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CM.com Voice
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Voice Platform - The Netherlands
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Voice Platform - South Africa
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Voice API's
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Voice Apps
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CM.com Ticketing
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Seated Ticketing
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Ticketing NXTGN
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Your Ticket Provider
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Global Ticket / Ticketing Museum & Parks
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Scan app
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Get a Ticket
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CM.com Conversational AI Cloud
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Production Gateway
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Admin Portal
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CMS
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Staging Gateway
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Reporting API
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Web Conversations
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CM.com Mobile Marketing Cloud
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Customer Data Platform
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Campaigns
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Pages
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Email Campaigns
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Voice Campaigns
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Address Book
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Tracedock
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Inspire
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Web Personalization
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CM.com Mobile Service Cloud
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Agent Inbox
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Customer Contact
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Webchat
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Scripted Chatbot
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Customer Data Platform / CDP
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Native Voice
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Reporting
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CM.com Central Services
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Analytics Portal
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Conversational Router
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CM.com Online Payments
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Checkout
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CM Payments API
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iDEAL QR
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DocData PSP
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AutoCollect
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High Speed iDeal Gateway
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Payments Portal
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CM.com HALO
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Studio
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HALO Voice
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HALO - degraded performance
Started 8 Jun 2026 10:05:30 (4 hours ago), resolved 8 Jun 2026 10:53:47 (3 hours ago)
Minor Incident
Resolved
HALO Voice
Inference
We are currently investigating degraded performance affecting HALO. Response times have increased significantly, resulting in reduced service availability.
Our team is actively investigating the root cause. Further updates will follow.
Inference
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now
HALO - degraded performance
Started 8 Jun 2026 10:05:30 (4 hours ago), resolved 8 Jun 2026 10:53:47 (3 hours ago)
Minor Incident
Resolved
HALO Voice
Inference
We are currently investigating degraded performance affecting HALO. Response times have increased significantly, resulting in reduced service availability.
Our team is actively investigating the root cause. Further updates will follow.
Analytics API
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CM.com Electronic Cash Register
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Management Portal
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Electronic Cash Register
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CM.com In Person Payments
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Gateway
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Merchant Portal
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Processor Connections
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CM.com Verification & Sign
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Sign
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Seal
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iDIN
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IBAN Verification
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ID Scan
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OTP as a Service
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Mobile Identity
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CM.com Email Gateway
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Email Gateway API's
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Email Gateway App
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CM.com Platform
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Platform Apps
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Website
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CM.com Appmiral
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API
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Platform CMS
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Mobile network operators: China
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CM.com External Services
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Mobile network operators: Netherlands
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Mobile network operators: Belgium
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Mobile network operators: France
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Mobile network operators: Kenya
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Mobile network operators: Spain
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Mobile network operators: Germany
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Mobile network operators: Sweden
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Mobile network operators: Norway
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Mobile network operators: Denmark
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Mobile network operators: Finland
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Mobile network operators: United States of America
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Mobile network operators: Japan
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Mobile network operators: Singapore
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Mobile network operators: United Arab Emirates
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Mobile network operators: United Kingdom
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Mobile network operators: South Africa
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Payment method: iDEAL
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Payment method: PayPal
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Payment method: Mastercard
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Payment method: Visa
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Payment method: Sofort banking
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Payment method: Bancontact
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Payments Processor connections: CCV
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Payments Processor connections: Omnipay
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Payments Processor connections: Six
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Payments Processor connections: Equens
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Payments Processor connections: Amex
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