CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Partially Degraded Service
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SMS - High Priority
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SMS - Regular
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CM.com Conversational AI Cloud
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CMS
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Mobile network operators: Netherlands
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Mobile network operators: Belgium
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Mobile network operators: United States of America
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Conversational AI cloud - Dashboard missing Data
Started 18 Nov 2024 15:29:41 (3 days ago), still ongoing
Minor Incident
Monitoring
CMS
Conversational AI Cloud (longterm) dashboards could be missing data from 16 and 17 November 2024. We are currently investigating.
Recently Resolved Incidents
Operator Service Interruption - NL - Odido - 20416
Started 19 Nov 2024 23:31:58 (1 day ago), resolved 20 Nov 2024 15:45:11 (17 hours ago)
Major Incident
Resolved
Mobile network operators: Netherlands
SMS - High Priority
SMS - Regular
Ducth Operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
USA - Issues with SMS status report delivery
Started 19 Nov 2024 14:45:52 (2 days ago), resolved 20 Nov 2024 10:17:09 (22 hours ago)
Major Incident
Resolved
Mobile network operators: United States of America
We are currently investigating an issue with SMS status report delivery to the USA
Service Interruption - Proximus EnCo (BE)
Started 15 Nov 2024 13:26:32 (6 days ago), resolved 15 Nov 2024 13:49:07 (6 days ago)
Minor Incident
Resolved
Mobile network operators: Belgium
Proximus EnCo is experiencing an issue on their platform which affects part of the MT SMS traffic. The operator is investigating the issue.
CM.com Outage Survival Guide
A step-by-step guide to help you survive a CM.com outage
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CM.com Components
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CM.com Messaging
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Business Messaging API
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Smpp
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SMS - High Priority
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Operator Service Interruption - NL - Odido - 20416
Started 19 Nov 2024 23:31:58 (1 day ago), resolved 20 Nov 2024 15:45:11 (17 hours ago)
Major Incident
Resolved
Mobile network operators: Netherlands
SMS - High Priority
SMS - Regular
Ducth Operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
SMS - Regular
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Operator Service Interruption - NL - Odido - 20416
Started 19 Nov 2024 23:31:58 (1 day ago), resolved 20 Nov 2024 15:45:11 (17 hours ago)
Major Incident
Resolved
Mobile network operators: Netherlands
SMS - High Priority
SMS - Regular
Ducth Operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
WhatsApp Business
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Apple Messages for Business
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RCS Business Messaging
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Facebook Messenger
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Viber
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MMS
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Messaging Apps
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Texter
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LINE Notifications
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Mobile Push
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Instagram Messenger
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CM.com Voice
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Voice Platform - The Netherlands
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Voice API's
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Voice Platform - South Africa
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Voice Apps
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CM.com Ticketing
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Seated Ticketing
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General Admission
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Your Ticket Provider
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Global Ticket
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Get a Ticket
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CM.com Conversational AI Cloud
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Production Gateway
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Admin Portal
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CMS
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Conversational AI cloud - Dashboard missing Data
Started 18 Nov 2024 15:29:41 (3 days ago), still ongoing
Minor Incident
Monitoring
CMS
Conversational AI Cloud (longterm) dashboards could be missing data from 16 and 17 November 2024. We are currently investigating.
Staging Gateway
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Reporting API
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Web Conversations
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CM.com Mobile Marketing Cloud
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Customer Data Platform
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Campaigns
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Pages
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Email Campaigns
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Voice Campaigns
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Address Book
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Tracedock
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Inspire
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Web Personalization
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CM.com Mobile Service Cloud
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Agent Inbox
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Customer Contact
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Webchat
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Scripted Chatbot
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Customer Data Platform / CDP
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Native Voice
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Reporting
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CM.com Central Services
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GenAI
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Analytics Portal
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Conversational Router
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CM.com Online Payments
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Checkout
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CM Payments API
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iDEAL QR
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DocData PSP
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AutoCollect
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High Speed iDeal Gateway
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Payments Portal
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CM.com Electronic Cash Register
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Management Portal
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Electronic Cash Register
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CM.com In Person Payments
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Gateway
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Merchant Portal
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Processor Connections
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CM.com Verification & Sign
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Sign
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Seal
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iDIN
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IBAN Verification
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ID Scan
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OTP
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CM.com Platform
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Platform Apps
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Website
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CM.com Appmiral
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API
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Platform CMS
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CM.com External Services
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Mobile network operators: Netherlands
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Operator Service Interruption - NL - Odido - 20416
Started 19 Nov 2024 23:31:58 (1 day ago), resolved 20 Nov 2024 15:45:11 (17 hours ago)
Major Incident
Resolved
Mobile network operators: Netherlands
SMS - High Priority
SMS - Regular
Ducth Operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Mobile network operators: Belgium
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Service Interruption - Proximus EnCo (BE)
Started 15 Nov 2024 13:26:32 (6 days ago), resolved 15 Nov 2024 13:49:07 (6 days ago)
Minor Incident
Resolved
Mobile network operators: Belgium
Proximus EnCo is experiencing an issue on their platform which affects part of the MT SMS traffic. The operator is investigating the issue.
Mobile network operators: France
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Mobile network operators: Spain
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Mobile network operators: United States of America
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USA - Issues with SMS status report delivery
Started 19 Nov 2024 14:45:52 (2 days ago), resolved 20 Nov 2024 10:17:09 (22 hours ago)
Major Incident
Resolved
Mobile network operators: United States of America
We are currently investigating an issue with SMS status report delivery to the USA
Mobile network operators: China
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Mobile network operators: Japan
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Mobile network operators: Singapore
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Mobile network operators: United Arab Emirates
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Mobile network operators: Kenya
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Mobile network operators: Germany
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Mobile network operators: United Kingdom
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Mobile network operators: South Africa
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Payment method: iDEAL
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Payment method: PayPal
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Payment method: Mastercard
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Payment method: Visa
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Payment method: Sofort banking
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Payment method: Bancontact
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Payments Processor connections: CCV
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Payments Processor connections: Omnipay
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Payments Processor connections: Six
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Payments Processor connections: Equens
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Payments Processor connections: Amex
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CM.com Alternatives
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