
CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Operational
Viber
Voice Platform - The Netherlands
Scripted Chatbot
HALO
Sign
Mobile network operators: France
Active Incidents
We have identified an issue concerning Viber traffic failures. We are working with Viber to have this incident resolved.
Recently Resolved Incidents
We are currently investigating degraded performance for the Scripted Chatbot
We are currently experiencing delays in the delivery of signed documents, due to our certificate supplier experiencing an outage. Sign is available, but completed dossiers are queued. The signing of queued documents will automatically resume when the outage is resolved.
We are currently experiencing some external network issues, which might have an impact on the quality of voice calls. We are working with our external partner to have this problem resolved as soon as possible.
The French operator SFR has confirmed they are having a national outage. Traffic may be delayed or face delivery issues.
We're experiencing issues with parts of our search engine resulting in issues matching the right answer to any given question. This only affects the "knowledge" section of the product, agents/tools remain fully functioning. We've identified the issues and are working on a swift resolution.
CM.com Outage Survival Guide
CM.com Components
CM.com Messaging
Business Messaging API
Smpp
SMS - High Priority
SMS - Regular
WhatsApp Business
Apple Messages for Business
RCS Business Messaging
Facebook Messenger
Viber
We have identified an issue concerning Viber traffic failures. We are working with Viber to have this incident resolved.
MMS
Messaging Apps
Texter
LINE Notifications
Mobile Push
Instagram Messenger
CM.com Voice
Voice Platform - The Netherlands
We are currently experiencing some external network issues, which might have an impact on the quality of voice calls. We are working with our external partner to have this problem resolved as soon as possible.
Voice Platform - South Africa
Voice API's
Voice Apps
CM.com Ticketing
Seated Ticketing
General Admission
Your Ticket Provider
Global Ticket
Get a Ticket
CM.com Conversational AI Cloud
Production Gateway
Admin Portal
CMS
Staging Gateway
Reporting API
Web Conversations
CM.com Mobile Marketing Cloud
Customer Data Platform
Campaigns
Pages
Email Campaigns
Voice Campaigns
Address Book
Tracedock
Inspire
Web Personalization
CM.com Mobile Service Cloud
Agent Inbox
Customer Contact
Webchat
Scripted Chatbot
We are currently investigating degraded performance for the Scripted Chatbot
Customer Data Platform / CDP
Native Voice
Reporting
CM.com Central Services
HALO
We're experiencing issues with parts of our search engine resulting in issues matching the right answer to any given question. This only affects the "knowledge" section of the product, agents/tools remain fully functioning. We've identified the issues and are working on a swift resolution.
Analytics Portal
Conversational Router
CM.com Online Payments
Checkout
CM Payments API
iDEAL QR
DocData PSP
AutoCollect
High Speed iDeal Gateway
Payments Portal
CM.com Electronic Cash Register
Management Portal
Electronic Cash Register
CM.com In Person Payments
Gateway
Merchant Portal
Processor Connections
CM.com Verification & Sign
Sign
We are currently experiencing delays in the delivery of signed documents, due to our certificate supplier experiencing an outage. Sign is available, but completed dossiers are queued. The signing of queued documents will automatically resume when the outage is resolved.
Seal
iDIN
IBAN Verification
ID Scan
OTP as a Service
Mobile Identity
CM.com Platform
Platform Apps
Website
CM.com Appmiral
API
Platform CMS
CM.com External Services
Mobile network operators: Netherlands
Mobile network operators: Belgium
Mobile network operators: France
The French operator SFR has confirmed they are having a national outage. Traffic may be delayed or face delivery issues.