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SMS - High Priority
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Voice Platform - The Netherlands
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HALO
Active Incidents
Dutch operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
We have identified an issue concerning Viber traffic failures. We are working with Viber to have this incident resolved.
Recently Resolved Incidents
Regulations in Belgium to prevent phone number spoofing require operators and aggregators to block any local Belgian traffic for entities that do not have a registration in Belgium. This means that you can only use a +32 local number if your company has a registration and business address in Belgium.
Via this message we inform you that we will reject and block any Voice calls using +32 numbers if the company profile is missing from our records. This automated blocking will become effective April 1st. Information about how to fill on a company profile can be found here: https://knowledgecenter.cm.com/kc/anti-spoofing-belgium
The issue is being actively investigated.
we are currently investigating an issue leading to different behaviours such as the app not loading, loading slowly or customer profiles that will not load.
HALO processing issues incoming traffic. Our engineers have identified the issue and a fix is being implemented
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SMS - High Priority
Dutch operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
SMS - Regular
Dutch operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
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We have identified an issue concerning Viber traffic failures. We are working with Viber to have this incident resolved.
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Voice Platform - The Netherlands
Regulations in Belgium to prevent phone number spoofing require operators and aggregators to block any local Belgian traffic for entities that do not have a registration in Belgium. This means that you can only use a +32 local number if your company has a registration and business address in Belgium.
Via this message we inform you that we will reject and block any Voice calls using +32 numbers if the company profile is missing from our records. This automated blocking will become effective April 1st. Information about how to fill on a company profile can be found here: https://knowledgecenter.cm.com/kc/anti-spoofing-belgium
Voice Platform - South Africa
Voice API's
Regulations in Belgium to prevent phone number spoofing require operators and aggregators to block any local Belgian traffic for entities that do not have a registration in Belgium. This means that you can only use a +32 local number if your company has a registration and business address in Belgium.
Via this message we inform you that we will reject and block any Voice calls using +32 numbers if the company profile is missing from our records. This automated blocking will become effective April 1st. Information about how to fill on a company profile can be found here: https://knowledgecenter.cm.com/kc/anti-spoofing-belgium
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we are currently investigating an issue leading to different behaviours such as the app not loading, loading slowly or customer profiles that will not load.
The issue is being actively investigated.
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HALO processing issues incoming traffic. Our engineers have identified the issue and a fix is being implemented
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Mobile network operators: Netherlands
Dutch operator Odido (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
