CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Operational
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CMS
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iDEAL QR
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Mobile network operators: France
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Payment method: iDEAL
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Active Incidents
No active incidents
Recently Resolved Incidents
Ideal - External Payment Issues
Started 10 Nov 2025 11:39:49 (2 days ago), resolved 10 Nov 2025 11:47:16 (2 days ago)
Minor Incident
Resolved
iDEAL QR
Payment method: iDEAL
Some issuers are currently experiencing a problem due to a recent change implemented by Currence. This issue may affect iDEAL transactions for certain users. This issue is outside of our control and can only be resolved by Currence and the impacted issuers. We are actively monitoring the situation and will update this page as soon as more information is available. For the latest updates, please visit: https://availability.ideal.nl/
Operator Service Interruption - France
Started 5 Nov 2025 09:33:07 (7 days ago), resolved 5 Nov 2025 12:58:22 (7 days ago)
Incident without Impact
Resolved
Mobile network operators: France
We are currently experiencing delivery issues with all MT traffic towards France
Conversational AI Cloud - Issues logging into the AI Cloud CMS
Started 5 Nov 2025 10:07:41 (7 days ago), resolved 5 Nov 2025 12:58:00 (7 days ago)
Incident without Impact
Resolved
CMS
A subset of users may experience issues logging into the application. We're currently looking into the issue and working towards a resolution.
CM.com Outage Survival Guide
A step-by-step guide to help you survive a CM.com outage
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CM.com Components
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CM.com Messaging
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Business Messaging API
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Smpp
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SMS - High Priority
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CM.com Voice
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Voice Platform - The Netherlands
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Voice API's
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Voice Platform - South Africa
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Voice Apps
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Get a Ticket
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Production Gateway
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CMS
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Conversational AI Cloud - Issues logging into the AI Cloud CMS
Started 5 Nov 2025 10:07:41 (7 days ago), resolved 5 Nov 2025 12:58:00 (7 days ago)
Incident without Impact
Resolved
CMS
A subset of users may experience issues logging into the application. We're currently looking into the issue and working towards a resolution.
Staging Gateway
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Web Conversations
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HALO
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Checkout
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CM Payments API
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iDEAL QR
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Ideal - External Payment Issues
Started 10 Nov 2025 11:39:49 (2 days ago), resolved 10 Nov 2025 11:47:16 (2 days ago)
Minor Incident
Resolved
iDEAL QR
Payment method: iDEAL
Some issuers are currently experiencing a problem due to a recent change implemented by Currence. This issue may affect iDEAL transactions for certain users. This issue is outside of our control and can only be resolved by Currence and the impacted issuers. We are actively monitoring the situation and will update this page as soon as more information is available. For the latest updates, please visit: https://availability.ideal.nl/
DocData PSP
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AutoCollect
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Payments Portal
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Electronic Cash Register
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API
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CM.com External Services
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Mobile network operators: Netherlands
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Mobile network operators: Belgium
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Mobile network operators: France
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Operator Service Interruption - France
Started 5 Nov 2025 09:33:07 (7 days ago), resolved 5 Nov 2025 12:58:22 (7 days ago)
Incident without Impact
Resolved
Mobile network operators: France
We are currently experiencing delivery issues with all MT traffic towards France
Mobile network operators: Spain
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Mobile network operators: United States of America
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Mobile network operators: China
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Mobile network operators: Japan
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Mobile network operators: Singapore
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Mobile network operators: United Arab Emirates
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Mobile network operators: Kenya
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Mobile network operators: Germany
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Mobile network operators: United Kingdom
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Mobile network operators: South Africa
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Payment method: iDEAL
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Ideal - External Payment Issues
Started 10 Nov 2025 11:39:49 (2 days ago), resolved 10 Nov 2025 11:47:16 (2 days ago)
Minor Incident
Resolved
iDEAL QR
Payment method: iDEAL
Some issuers are currently experiencing a problem due to a recent change implemented by Currence. This issue may affect iDEAL transactions for certain users. This issue is outside of our control and can only be resolved by Currence and the impacted issuers. We are actively monitoring the situation and will update this page as soon as more information is available. For the latest updates, please visit: https://availability.ideal.nl/
Payment method: PayPal
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Payment method: Mastercard
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Payment method: Visa
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Payment method: Sofort banking
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Payment method: Bancontact
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Payments Processor connections: CCV
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Payments Processor connections: Omnipay
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Payments Processor connections: Six
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Payments Processor connections: Equens
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Payments Processor connections: Amex
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