CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Under Maintenance
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Customer Data Platform
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Payments Portal
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Mobile network operators: Netherlands
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Delays in Addressbook syncs between CDP and Addressbook
Started 13 Oct 2026 11:58:37 (13 hours ago), resolved 13 Oct 2026 16:19:58 (9 hours ago)
Incident without Impact
Resolved
Customer Data Platform
Address Book
We are currently experiencing delays in the synchronization of addressbook data between CDP and Addressbook. As a result, changes made in one system may take longer than usual to appear in the other. Our team is looking into the cause and we will share an update as soon as we know more.
Online Payments - Payments Portal unavailable
Started 10 Oct 2026 09:09:48 (4 days ago), resolved 10 Oct 2026 11:29:26 (4 days ago)
Critical Incident
Resolved
Payments Portal
We are currently investigating an issue where the payments portal seems to be unavailable.
Operator Service Interruption - Netherlands - Vodafone - 20404
Started 7 Oct 2026 17:49:15 (6 days ago), resolved 7 Oct 2026 19:03:28 (6 days ago)
Minor Incident
Resolved
Mobile network operators: Netherlands
Dutch operator Vodafone is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
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CM.com Components
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Smpp
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SMS - High Priority
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SMS - Regular
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CM.com Voice
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Get a Ticket
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Delays in Addressbook syncs between CDP and Addressbook
Started 13 Oct 2026 11:58:37 (13 hours ago), resolved 13 Oct 2026 16:19:58 (9 hours ago)
Incident without Impact
Resolved
Customer Data Platform
Address Book
We are currently experiencing delays in the synchronization of addressbook data between CDP and Addressbook. As a result, changes made in one system may take longer than usual to appear in the other. Our team is looking into the cause and we will share an update as soon as we know more.
Campaigns
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Pages
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Address Book
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Delays in Addressbook syncs between CDP and Addressbook
Started 13 Oct 2026 11:58:37 (13 hours ago), resolved 13 Oct 2026 16:19:58 (9 hours ago)
Incident without Impact
Resolved
Customer Data Platform
Address Book
We are currently experiencing delays in the synchronization of addressbook data between CDP and Addressbook. As a result, changes made in one system may take longer than usual to appear in the other. Our team is looking into the cause and we will share an update as soon as we know more.
Tracedock
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Checkout
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iDEAL QR
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DocData PSP
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High Speed iDeal Gateway
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Payments Portal
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Online Payments - Payments Portal unavailable
Started 10 Oct 2026 09:09:48 (4 days ago), resolved 10 Oct 2026 11:29:26 (4 days ago)
Critical Incident
Resolved
Payments Portal
We are currently investigating an issue where the payments portal seems to be unavailable.
CM.com HALO
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CM.com Electronic Cash Register
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Sign
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Seal
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iDIN
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IBAN Verification
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ID Scan
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OTP as a Service
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CM.com Email Gateway
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Email Gateway API's
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Email Gateway App
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CM.com Platform
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Website
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CM.com Appmiral
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API
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Platform CMS
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CM.com External Services
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Mobile network operators: Netherlands
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Operator Service Interruption - Netherlands - Vodafone - 20404
Started 7 Oct 2026 17:49:15 (6 days ago), resolved 7 Oct 2026 19:03:28 (6 days ago)
Minor Incident
Resolved
Mobile network operators: Netherlands
Dutch operator Vodafone is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Mobile network operators: Kenya
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Mobile network operators: France
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Mobile network operators: Germany
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Mobile network operators: Sweden
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Mobile network operators: South Africa
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Payment method: iDEAL
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Payment method: Bancontact
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Payments Processor connections: CCV
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Payments Processor connections: Omnipay
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Payments Processor connections: Six
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Payments Processor connections: Equens
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Payments Processor connections: Amex
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