CM.com Status
Real-time updates of CM.com issues and outages
CM.com status is Partially Degraded Service
Business Messaging API
Global Ticket / Ticketing Museum & Parks
Scan app
CM.com Mobile Service Cloud
Agent Inbox
Native Voice
Mobile network operators: France
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Maker of StatusSight
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Active Incidents
Agent Inbox customers might have trouble logging in. Loading conversations might also result in an error message. Product is investigating this issue.
Recently Resolved Incidents
We are aware of an issue affecting wallboards in Mobile Service Cloud. Productivity wallboards may appear empty or not display up-to-date data. Instant and Native Voice wallboards are not affected. Our engineering team has identified a likely cause related to a recent release and is working on a fix.
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.
This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
GB - O2 - 23410 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
[France] - [Orange] - [20801] is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Museums & Parks essential maintenance will be happening this afternoon. Exact times will be communicated shortly.
We are currently investigating an issue that prevents users to create/update MO webhooks. Existing MO webhooks are not impacted.
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CM.com Components
CM.com Messaging
Business Messaging API
We are currently investigating an issue that prevents users to create/update MO webhooks. Existing MO webhooks are not impacted.
Smpp
SMS - High Priority
SMS - Regular
WhatsApp Business
Apple Messages for Business
RCS Business Messaging
Facebook Messenger
Viber
MMS
Messaging Apps
Texter
LINE Notifications
Mobile Push
Instagram Messenger
Mail SMS
CM.com Voice
Voice Platform - The Netherlands
Voice Platform - South Africa
Voice API's
Voice Apps
CM.com Ticketing
Seated Ticketing
Ticketing NXTGN
Your Ticket Provider
Global Ticket / Ticketing Museum & Parks
Museums & Parks essential maintenance will be happening this afternoon. Exact times will be communicated shortly.
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.
This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
Get a Ticket
Scan app
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.
This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
CM.com Conversational AI Cloud
Production Gateway
Admin Portal
CMS
Staging Gateway
Reporting API
Web Conversations
CM.com Mobile Marketing Cloud
Customer Data Platform
Campaigns
Pages
Email Campaigns
Voice Campaigns
Address Book
Tracedock
Inspire
Web Personalization
Customer Context Platform
Customer Contact
CM.com Mobile Service Cloud
Agent Inbox
Agent Inbox customers might have trouble logging in. Loading conversations might also result in an error message. Product is investigating this issue.
Webchat
Scripted Chatbot
Customer Data Platform / CDP
Native Voice
We are aware of an issue affecting wallboards in Mobile Service Cloud. Productivity wallboards may appear empty or not display up-to-date data. Instant and Native Voice wallboards are not affected. Our engineering team has identified a likely cause related to a recent release and is working on a fix.
Reporting
CM.com Central Services
Analytics Portal
Conversational Router
CM.com Online Payments
Checkout
CM Payments API
iDEAL QR
DocData PSP
AutoCollect
High Speed iDeal Gateway
Payments Portal
CM.com HALO
Studio
HALO Voice
Inference
Analytics API
CM.com Electronic Cash Register
Management Portal
Electronic Cash Register
CM.com In Person Payments
Gateway
Merchant Portal
Processor Connections
CM.com Verification & Sign
Sign
Seal
iDIN
IBAN Verification
ID Scan
OTP as a Service
Mobile Identity
CM.com Email Gateway
Email Gateway API's
Email Gateway App
CM.com Platform
Platform Apps
Website
Mobile network operators: China
CM.com Appmiral
API
Platform CMS
CM.com External Services
Mobile network operators: Kenya
Mobile network operators: Netherlands
Mobile network operators: Belgium
Mobile network operators: France
[France] - [Orange] - [20801] is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Mobile network operators: Spain
Mobile network operators: Germany
Mobile network operators: Sweden
Mobile network operators: Norway
Mobile network operators: Denmark
Mobile network operators: Finland
Mobile network operators: United States of America
Mobile network operators: Japan
Mobile network operators: Singapore
Mobile network operators: United Arab Emirates
Mobile network operators: United Kingdom
GB - O2 - 23410 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.