Uphold status is Minor Service Outage

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Uphold Mobile Wallet

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Uphold Web Wallet

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Uphold Deposits & Withdrawals

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Uphold API

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Uphold Topper

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Active Incidents

Service Disruption | Deposits & Withdrawals – TAO Network
Started 21 May 2025 10:47:31 (14 hours ago), still ongoing
Major Incident
Investigating
Deposits & Withdrawals
Topper

We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper.

Our team is actively working to resolve the issue and expects to restore full service shortly.

We’ll continue to post updates here as more information becomes available.

Thank you for your patience and understanding. We apologize for any inconvenience caused.

Trading for LOOM and LAI Temporarily Suspended
Started 9 May 2025 13:01:15 (12 days ago), still ongoing
Minor Incident
Investigating
Mobile Wallet
Web Wallet
Topper

Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity.

We are closely monitoring both assets and will provide updates should the situation change.

Thank you for your understanding.

Bitcoin Gold (BTG) Buys, sells and deposits are temporarily unavailable
Started 7 Feb 2025 19:54:31 (3 months ago), still ongoing
Major Incident
Identified
Mobile Wallet
Web Wallet
Deposits & Withdrawals
API

Due to an ongoing issue on the Bitcoin Gold project, BTG Deposits, buys and sells are disabled.

Trading, deposits & withdrawals temporarily suspended on CSPR
Started 2 Aug 2024 08:43:51 (10 months ago), still ongoing
Critical Incident
Monitoring
Deposits & Withdrawals

Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.

This suspension is likely to remain in place until there is confidence in the fix.

Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.

Recently Resolved Incidents

No recent incidents

Uphold Outage Survival Guide

A step-by-step guide to help you survive a Uphold outage
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    Uphold Components

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    Uphold Mobile Wallet

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    Bitcoin Gold (BTG) Buys, sells and deposits are temporarily unavailable
    Started 7 Feb 2025 19:54:31 (3 months ago), still ongoing
    Major Incident
    Identified
    Mobile Wallet
    Web Wallet
    Deposits & Withdrawals
    API

    Due to an ongoing issue on the Bitcoin Gold project, BTG Deposits, buys and sells are disabled.

    Trading for LOOM and LAI Temporarily Suspended
    Started 9 May 2025 13:01:15 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Mobile Wallet
    Web Wallet
    Topper

    Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity.

    We are closely monitoring both assets and will provide updates should the situation change.

    Thank you for your understanding.

    Uphold Web Wallet

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    now
    Bitcoin Gold (BTG) Buys, sells and deposits are temporarily unavailable
    Started 7 Feb 2025 19:54:31 (3 months ago), still ongoing
    Major Incident
    Identified
    Mobile Wallet
    Web Wallet
    Deposits & Withdrawals
    API

    Due to an ongoing issue on the Bitcoin Gold project, BTG Deposits, buys and sells are disabled.

    Trading for LOOM and LAI Temporarily Suspended
    Started 9 May 2025 13:01:15 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Mobile Wallet
    Web Wallet
    Topper

    Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity.

    We are closely monitoring both assets and will provide updates should the situation change.

    Thank you for your understanding.

    Uphold Deposits & Withdrawals

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    Trading, deposits & withdrawals temporarily suspended on CSPR
    Started 2 Aug 2024 08:43:51 (10 months ago), still ongoing
    Critical Incident
    Monitoring
    Deposits & Withdrawals

    Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.

    This suspension is likely to remain in place until there is confidence in the fix.

    Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.

    Bitcoin Gold (BTG) Buys, sells and deposits are temporarily unavailable
    Started 7 Feb 2025 19:54:31 (3 months ago), still ongoing
    Major Incident
    Identified
    Mobile Wallet
    Web Wallet
    Deposits & Withdrawals
    API

    Due to an ongoing issue on the Bitcoin Gold project, BTG Deposits, buys and sells are disabled.

    Service Disruption | Deposits & Withdrawals – TAO Network
    Started 21 May 2025 10:47:31 (14 hours ago), still ongoing
    Major Incident
    Investigating
    Deposits & Withdrawals
    Topper

    We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper.

    Our team is actively working to resolve the issue and expects to restore full service shortly.

    We’ll continue to post updates here as more information becomes available.

    Thank you for your patience and understanding. We apologize for any inconvenience caused.

    Uphold API

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    Wed 21
    now
    Bitcoin Gold (BTG) Buys, sells and deposits are temporarily unavailable
    Started 7 Feb 2025 19:54:31 (3 months ago), still ongoing
    Major Incident
    Identified
    Mobile Wallet
    Web Wallet
    Deposits & Withdrawals
    API

    Due to an ongoing issue on the Bitcoin Gold project, BTG Deposits, buys and sells are disabled.

    Uphold Topper

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    Trading for LOOM and LAI Temporarily Suspended
    Started 9 May 2025 13:01:15 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Mobile Wallet
    Web Wallet
    Topper

    Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity.

    We are closely monitoring both assets and will provide updates should the situation change.

    Thank you for your understanding.

    Service Disruption | Deposits & Withdrawals – TAO Network
    Started 21 May 2025 10:47:31 (14 hours ago), still ongoing
    Major Incident
    Investigating
    Deposits & Withdrawals
    Topper

    We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper.

    Our team is actively working to resolve the issue and expects to restore full service shortly.

    We’ll continue to post updates here as more information becomes available.

    Thank you for your patience and understanding. We apologize for any inconvenience caused.

    Uphold Enterprise Portal

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    Uphold Website

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    Uphold Price Alerts

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    Uphold Debit Card

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    Uphold Vault Key Generation

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