
Bandwidth Status
Real-time updates of Bandwidth issues and outages
Bandwidth status is Under Maintenance
Inbound Calling (SIP) - United States
Toll-Free calling - Inbound (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States
Outbound Calling (SIP) - United States
Toll-Free calling - Outbound (SIP) - United States
Active Incidents
No active incidents
Recently Resolved Incidents
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
Bandwidth teams have been alerted by an industry vendor that 10DLC Campaign Provisioning events are delayed in processing. Teams are actively working with this vendor to resume timely provisioning.
Bandwidth teams are investigating an incident impacting Insights and Reporting on the Global Portal (FKA Voxbone). These reports and insights are not available as expected. Teams are working to restore expected portal behavior.
Bandwidth teams have been alerted by an industry vendor that 10DLC Campaign Provisioning events are delayed in processing. Teams are actively working with this vendor to resume timely provisioning.
Bandwidth teams are investigating vendor incident impacting On and Off Network Port Orders. At this time, Port Orders are delayed in activation.
Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.
Bandwidth Outage Survival Guide
Bandwidth Components
Bandwidth United States Inbound Calling Services
Inbound Calling (SIP) - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
Toll-Free calling - Inbound (SIP) - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
REST APIs - HTTP Voice - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
REST APIs - SIP Voice - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
BXML - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
Bandwidth United States Outbound Calling Services
Outbound Calling (SIP) - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
Toll-Free calling - Outbound (SIP) - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
REST APIs - HTTP Voice - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
REST APIs - SIP Voice - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
BXML - United States
We're currently investigating an issue causing some unexpected call behavior through our ATL and DFW datacenters. Relevant teams are engaged and we'll provide further updates as they become available.
Bandwidth United States V2 Application Add On Services
Call Recording
Transcriptions
Text-to-Speech
CNAM Lookup
Bandwidth United States Messaging Services
SMS Messaging (SMPP)
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
MMS Messaging (MM4)
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.
Toll-Free SMS - Inbound
Toll-Free SMS - Outbound
International Messaging (HTTP)
REST APIs - HTTP SMS Messaging
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
REST APIs - HTTP MMS Messaging
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
Toll Free MMS - Inbound
Toll Free MMS - Outbound
Bandwidth International A2P Messaging
International A2P Platform (SMPP)
International A2P Platform (HTTP)
Bandwidth International A2P Messaging Regional Connectivity
Latin America
APAC
Europe
Middle East & Africa
Bandwidth Insights
Messaging Insights Dashboard
Message Log API
Bandwidth Number Management Services
New Number Ordering
Number Porting
Bandwidth teams are investigating vendor incident impacting On and Off Network Port Orders. At this time, Port Orders are delayed in activation.
Inbound Calling - Caller ID Lookup (CNAM)
Line Feature Management
Bandwidth teams have been alerted by an industry vendor that 10DLC Campaign Provisioning events are delayed in processing. Teams are actively working with this vendor to resume timely provisioning.
Bandwidth teams have been alerted by an industry vendor that 10DLC Campaign Provisioning events are delayed in processing. Teams are actively working with this vendor to resume timely provisioning.
Phone Number Lookup API
Call Assure
Bandwidth 9-1-1 Services
9-1-1 Call Routing Service
9-1-1 Provisioning Service
DLR (Dynamic Location Routing)
Bandwidth Direct Network Connection
Network Expansion Service (NES)
Inbound Direct Link Services (DLS)
Outbound Direct Link Services (DLS)
Virtual (cloud) Connection Service
Bandwidth WebRTC
Bandwidth Support
Phone Support
Ticketing Support
Help Center
Bandwidth Portals
Bandwidth App
Application Platform Dashboard
9-1-1 Dashboard
Bandwidth International (fka Voxbone) Portal
Bandwidth teams are investigating an incident impacting Insights and Reporting on the Global Portal (FKA Voxbone). These reports and insights are not available as expected. Teams are working to restore expected portal behavior.