
Bandwidth Status
Real-time updates of Bandwidth issues and outages
Bandwidth status is Operational
Inbound Calling (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States
Outbound Calling (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently working with our provider to investigate an incident causing a small subset of SC SMS to receive incorrect payloads.
We are currently investigating an incident causing some 10DLC MMS towards a specific carrier to fail.
We are currently investigating an unplanned maintenance event from our downstream provider, causing delays to 10DLC campaign and TN provisioning.
We have identified an incident causing a delay to some port-in orders, and are working on a resolution.
We are currently investigating an incident that may cause some inbound call failures or audio disruptions.
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
We are aware of an incident causing customers submitting 10DLC campaigns directly through Bandwidth to be unable to submit campaign re-vets and appeals. We are working to resolve this incident. In the meantime, customers should reach out to their Bandwidth Support Teams for assistance.
Bandwidth is investigating a 10DLC provisioning incident after observing delays with an industry provider. Campaign provisioning events may be delayed in processing as expected.
We’re currently investigating an outage reported by an industry partner that may be causing provisioning delays for 10DLC campaigns. Relevant teams are engaged and we’ll provide updates as they become available.
We’re currently investing delays in campaign provisioning. Relevant teams are engaged and we’ll provide updates as they become available.
Bandwidth Outage Survival Guide
Bandwidth Components
Bandwidth United States Inbound Calling Services
Inbound Calling (SIP) - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
We are currently investigating an incident that may cause some inbound call failures or audio disruptions.
Toll-Free calling - Inbound (SIP) - United States
REST APIs - HTTP Voice - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
REST APIs - SIP Voice - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
BXML - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
Bandwidth United States Outbound Calling Services
Outbound Calling (SIP) - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
Toll-Free calling - Outbound (SIP) - United States
REST APIs - HTTP Voice - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
REST APIs - SIP Voice - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
BXML - United States
Bandwidth teams are investigating an Outbound Voice Calling incident where calling may not complete as expected or experience unexpected post dial delay (PDD).
Bandwidth United States V2 Application Add On Services
Call Recording
Transcriptions
Text-to-Speech
CNAM Lookup
Bandwidth United States Messaging Services
SMS Messaging (SMPP)
We are currently working with our provider to investigate an incident causing a small subset of SC SMS to receive incorrect payloads.
MMS Messaging (MM4)
We are currently investigating an incident causing some 10DLC MMS towards a specific carrier to fail.
Toll-Free SMS - Inbound
Toll-Free SMS - Outbound
International Messaging (HTTP)
REST APIs - HTTP SMS Messaging
REST APIs - HTTP MMS Messaging
Toll Free MMS - Inbound
Toll Free MMS - Outbound
Bandwidth International A2P Messaging
International A2P Platform (SMPP)
International A2P Platform (HTTP)
Bandwidth International A2P Messaging Regional Connectivity
Latin America
APAC
Europe
Middle East & Africa
Bandwidth Insights
Messaging Insights Dashboard
Message Log API
Bandwidth Number Management Services
New Number Ordering
Number Porting
We have identified an incident causing a delay to some port-in orders, and are working on a resolution.
We are currently investigating an unplanned maintenance event from our downstream provider, causing delays to 10DLC campaign and TN provisioning.
Inbound Calling - Caller ID Lookup (CNAM)
Line Feature Management
We’re currently investing delays in campaign provisioning. Relevant teams are engaged and we’ll provide updates as they become available.
We’re currently investigating an outage reported by an industry partner that may be causing provisioning delays for 10DLC campaigns. Relevant teams are engaged and we’ll provide updates as they become available.
Bandwidth is investigating a 10DLC provisioning incident after observing delays with an industry provider. Campaign provisioning events may be delayed in processing as expected.
Phone Number Lookup API
Call Assure
Bandwidth 9-1-1 Services
9-1-1 Call Routing Service
9-1-1 Provisioning Service
DLR (Dynamic Location Routing)
Bandwidth Direct Network Connection
Network Expansion Service (NES)
Inbound Direct Link Services (DLS)
Outbound Direct Link Services (DLS)
Virtual (cloud) Connection Service
Bandwidth WebRTC
Bandwidth Support
Phone Support
Ticketing Support
Help Center
Bandwidth Portals
Bandwidth App
We are aware of an incident causing customers submitting 10DLC campaigns directly through Bandwidth to be unable to submit campaign re-vets and appeals. We are working to resolve this incident. In the meantime, customers should reach out to their Bandwidth Support Teams for assistance.