Bandwidth Status
Real-time updates of Bandwidth issues and outages
Bandwidth status is Minor Service Outage
Inbound Calling (SIP) - United States
Toll-Free calling - Inbound (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States
Outbound Calling (SIP) - United States
Toll-Free calling - Outbound (SIP) - United States
Active Incidents
We’ve identified an issue with our partner causing delays in port order activation. Relevant teams are engaged and working to remediate the issue.
We’re currently investigating an issue causing an increase in failed outbound deliveries in the UK. Relevant teams are engaged.
We are investigating a network impairment in Brazil with our carrier affecting inbound voice traffic (mobile). We are currently working with our carrier for resolution.
Teams are investigating an incident where inbound programmable voice BXML calls are not completing as expected. Teams are working to restore expected behavior.
Recently Resolved Incidents
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
We're currently investigating an issue causing intermittent failures on invite responses for outbound traffic through our Frankfurt DC. Relvant teams are engaged.
Bandwidth teams are investigating an incident where Inbound calls to Malaysia are not completing as expected. Teams are working to restore expected calling behavior.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Bandwidth Outage Survival Guide
Bandwidth Components
Bandwidth United States Inbound Calling Services
Inbound Calling (SIP) - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
Toll-Free calling - Inbound (SIP) - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
REST APIs - HTTP Voice - United States
Teams are investigating an incident where inbound programmable voice BXML calls are not completing as expected. Teams are working to restore expected behavior.
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
REST APIs - SIP Voice - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
BXML - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.
Bandwidth United States Outbound Calling Services
Outbound Calling (SIP) - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
Toll-Free calling - Outbound (SIP) - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
REST APIs - HTTP Voice - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
REST APIs - SIP Voice - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
BXML - United States
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
Hosted Signing Service - US
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.
Bandwidth United States V2 Application Add On Services
Call Recording
Transcriptions
Text-to-Speech
CNAM Lookup
Bandwidth United States Messaging Services
SMS Messaging (SMPP)
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
MMS Messaging (MM4)
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
Toll-Free SMS - Inbound
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Toll-Free SMS - Outbound
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
International Messaging (HTTP)
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
REST APIs - HTTP SMS Messaging
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
REST APIs - HTTP MMS Messaging
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
Toll Free MMS - Inbound
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Toll Free MMS - Outbound
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Bandwidth International A2P Messaging
International A2P Platform (SMPP)
International A2P Platform (HTTP)
Bandwidth International A2P Messaging Regional Connectivity
Latin America
APAC
Europe
Middle East & Africa
Bandwidth Insights
Messaging Insights Dashboard
Message Log API
Bandwidth Number Management Services
New Number Ordering
Number Porting
We’ve identified an issue with our partner causing delays in port order activation. Relevant teams are engaged and working to remediate the issue.
Inbound Calling - Caller ID Lookup (CNAM)
Line Feature Management
We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.
Phone Number Lookup API
Call Assure
Bandwidth 9-1-1 Services
9-1-1 Call Routing Service
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
9-1-1 Provisioning Service
DLR (Dynamic Location Routing)
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Bandwidth Direct Network Connection
Network Expansion Service (NES)
Inbound Direct Link Services (DLS)
Outbound Direct Link Services (DLS)
Virtual (cloud) Connection Service
Bandwidth Support
Bandwidth WebRTC
Phone Support
Ticketing Support
Help Center
Bandwidth Portals
Bandwidth App
Application Platform Dashboard
9-1-1 Dashboard
Bandwidth International (fka Voxbone) Portal
Bandwidth Argentina Calling Services
Inbound Calling- Argentina
Outbound Calling- Argentina
Bandwidth Australia Calling Services
Inbound Calling- Australia
Outbound Calling- Australia
Emergency Calling- Australia
Bandwidth Austria Calling Services
Inbound Calling - Austria
Outbound Calling - Austria
Emergency Calling - Austria
Bandwidth Belgium Calling Services
Inbound Calling - Belgium
Outbound Calling - Belgium
Emergency Calling - Belgium
Bandwidth Brazil Calling Services
Inbound Calling- Brazil
We are investigating a network impairment in Brazil with our carrier affecting inbound voice traffic (mobile). We are currently working with our carrier for resolution.
Bandwidth Bulgaria Calling Services
Inbound Calling - Bulgaria
Outbound Calling - Bulgaria
Emergency Calling - Bulgaria
Bandwidth Canada Calling Services
Inbound Calling - Canada (SIP)
Bandwidth Chile Calling Services
Inbound Calling- Chile
Bandwidth China Calling Services
Inbound Calling- China
Bandwidth Colombia Calling Services
Inbound Calling- Colombia
Bandwidth Croatia Calling Services
Inbound Calling - Croatia
Outbound Calling - Croatia
Emergency Calling - Croatia
Bandwidth Cyprus Calling Services
Inbound Calling - Cyprus
Outbound Calling - Cyprus
Emergency Calling - Cyprus
Bandwidth Czech Republic Calling Services
Inbound Calling - Czech Republic
Outbound Calling - Czech Republic
Emergency Calling - Czech Republic
Bandwidth Denmark Calling Services
Inbound Calling - Denmark
Outbound Calling - Denmark
Emergency Calling - Denmark
Bandwidth Dominican Republic Calling Services
Inbound Calling - Dominican Republic (SIP)
Bandwidth Egypt Calling Services
Inbound Calling - Egypt
Bandwidth El Salvador Calling Services
Inbound Calling- El Salvador
Bandwidth Estonia Calling Services
Inbound Calling - Estonia
Outbound Calling - Estonia
Emergency Calling - Estonia
Bandwidth Finland Calling Services
Inbound Calling - Finland
Outbound Calling - Finland
Emergency Calling - Finland
Bandwidth France Calling Services
Inbound Calling - France
Outbound Calling - France
Emergency Calling - France
Hosted Signing Service - France
Bandwidth Georgia Calling Services
Inbound Calling - Georgia
Bandwidth Germany Calling Services
Inbound Calling - Germany
Outbound Calling - Germany
We're currently investigating an issue causing intermittent failures on invite responses for outbound traffic through our Frankfurt DC. Relvant teams are engaged.
Emergency Calling - Germany
Bandwidth Greece Calling Services
Inbound Calling - Greece
Outbound Calling - Greece
Emergency Calling - Greece
Bandwidth Hong Kong Calling Services
Inbound Calling- Hong Kong
Outbound Calling- Hong Kong
Emergency Calling- Hong Kong
Bandwidth Hungary Calling Services
Inbound Calling - Hungary
Outbound Calling - Hungary
Emergency Calling - Hungary
Bandwidth India Calling Services
Inbound Calling- India
Bandwidth Indonesia Calling Services
Inbound Calling- Indonesia
Bandwidth Ireland Calling Services
Inbound Calling - Ireland
Outbound Calling - Ireland
Emergency Calling - Ireland
Bandwidth Israel Calling Services
Inbound Calling - Israel
Outbound Calling - Israel
Emergency Calling - Israel
Bandwidth Italy Calling Services
Inbound Calling - Italy
Outbound Calling - Italy
Emergency Calling - Italy
Bandwidth Japan Calling Services
Inbound Calling- Japan
Outbound Calling- Japan
Emergency Calling- Japan
Bandwidth Jordan Calling Services
Inbound Calling- Jordan
Bandwidth Kenya Calling Services
Inbound Calling- Kenya
Bandwidth Latvia Calling Services
Inbound Calling - Latvia
Outbound Calling - Latvia
Emergency Calling - Latvia
Bandwidth Lithuania Calling Services
Inbound Calling - Lithuania
Outbound Calling - Lithuania
Emergency Calling - Lithuania
Bandwidth Luxembourg Calling Services
Inbound Calling - Luxembourg
Outbound Calling - Luxembourg
Emergency Calling - Luxembourg
Bandwidth Malaysia Calling Services
Inbound Calling- Malaysia
Bandwidth teams are investigating an incident where Inbound calls to Malaysia are not completing as expected. Teams are working to restore expected calling behavior.
Bandwidth Malta Calling Services
Inbound Calling - Malta
Bandwidth Mexico Calling Services
Inbound Calling - Mexico
Bandwidth Netherlands Calling Services
Inbound Calling - Neatherlands
Outbound Calling - Netherlands
Emergency Calling - Netherlands
Bandwidth Norway Calling Services
Inbound Calling - Norway
Outbound Calling - Norway
Emergency Calling -Norway
Bandwidth Panama Calling Services
Inbound Calling- Panama
Bandwidth Peru Calling Services
Inbound Calling- Peru
Outbound Calling- Peru
Bandwidth Philippines Calling Service
Inbound Calling- Philippines
Bandwidth Poland Calling Services
Inbound Calling - Poland
Outbound Calling - Poland
Emergency Calling - Poland
Bandwidth Portugal Calling Services
Inbound Calling - Portugal
Outbound Calling - Portugal
Emergency Calling - Portugal
Bandwidth Puerto Rico Calling Services
Inbound Calling - Puerto Rico
Outbound Calling - Puerto Rico
Emergency Calling - Puerto Rico
Bandwidth Qatar Calling Services
Inbound Calling- Qatar
Bandwidth Romania Calling Services
Inbound Calling - Romania
Outbound Calling - Romania
Emergency Calling - Romania
Bandwidth Singapore Calling Services
Inbound Calling- Singapore
Outbound Calling- Singapore
Emergency Calling- Singapore
Bandwidth Slovakia Calling Services
Inbound Calling - Slovakia
Outbound Calling - Slovakia
Emergency Calling - Slovakia
Bandwidth Slovenia Calling Services
Inbound Calling - Slovenia
Outbound Calling- Slovenia
Emergency Calling- Slovenia
Bandwidth South Africa Calling Services
Inbound Calling- South Africa
Bandwidth South Korea Calling Services
Inbound Calling- South Korea
Outbound Calling- South Korea
Bandwidth Spain Calling Services
Inbound Calling - Spain
Outbound Calling - Spain
Emergency Calling - Spain
Bandwidth Sweden Calling Services
Inbound Calling - Sweden
Outbound Calling - Sweden
Emergency Calling - Sweden
Bandwidth Switzerland Calling Services
Inbound Calling - Switzerland
Outbound Calling - Switzerland
Emergency Calling - Switzerland
Bandwidth Thailand Calling Services
Inbound Calling- Thailand
Bandwidth United Arab Emirates Calling Services
Inbound Calling- United Arab Emirates
Bandwidth United Kingdom Calling Services
Inbound Calling - United Kingdom
Outbound Calling - United Kingdom
We’re currently investigating an issue causing an increase in failed outbound deliveries in the UK. Relevant teams are engaged.
