Bandwidth status is Minor Service Outage

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Inbound Calling (SIP) - United States
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Toll-Free calling - Inbound (SIP) - United States
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REST APIs - HTTP Voice - United States
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REST APIs - SIP Voice - United States
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BXML - United States
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Outbound Calling (SIP) - United States
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Toll-Free calling - Outbound (SIP) - United States
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Port Order Activation Delays
Started 25 Jul 2025 13:14:59 (11 hours ago), still ongoing
Minor Incident
Monitoring
Number Porting

We’ve identified an issue with our partner causing delays in port order activation. Relevant teams are engaged and working to remediate the issue.

BWI Voice Network Impairment - UK
Started 24 Jul 2025 11:11:56 (2 days ago), still ongoing
Major Incident
Identified
Outbound Calling - United Kingdom

We’re currently investigating an issue causing an increase in failed outbound deliveries in the UK. Relevant teams are engaged.

Bandwidth International Market Impairment - Brazil
Started 11 Jul 2025 04:00:02 (15 days ago), still ongoing
Major Incident
Investigating
Inbound Calling- Brazil

We are investigating a network impairment in Brazil with our carrier affecting inbound voice traffic (mobile). We are currently working with our carrier for resolution.

Programmable Voice- Inbound Incident
Started 23 Apr 2025 22:34:32 (3 months ago), still ongoing
Critical Incident
Investigating
REST APIs - HTTP Voice - United States

Teams are investigating an incident where inbound programmable voice BXML calls are not completing as expected. Teams are working to restore expected behavior.

Recently Resolved Incidents

BW US 10DLC Messaging Incident
Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
Minor Incident
Resolved
SMS Messaging (SMPP)
MMS Messaging (MM4)
REST APIs - HTTP SMS Messaging
REST APIs - HTTP MMS Messaging
Line Feature Management

We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

BW US Voice Network Impairment
Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
Major Incident
Resolved
Outbound Calling (SIP) - United States
Toll-Free calling - Outbound (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States
More...

We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

BWI Voice Network Impairment - Frankfurt
Started 23 Jul 2025 14:00:28 (2 days ago), resolved 24 Jul 2025 19:40:57 (1 day ago)
Major Incident
Resolved
Outbound Calling - Germany

We're currently investigating an issue causing intermittent failures on invite responses for outbound traffic through our Frankfurt DC. Relvant teams are engaged.

Malaysia- Inbound Calling Incident
Started 22 Jul 2025 11:40:21 (4 days ago), resolved 22 Jul 2025 13:31:48 (3 days ago)
Critical Incident
Resolved
Inbound Calling- Malaysia

Bandwidth teams are investigating an incident where Inbound calls to Malaysia are not completing as expected. Teams are working to restore expected calling behavior.

Possible PDD - DFW Data Center
Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
Minor Incident
Resolved
Inbound Calling (SIP) - United States
Toll-Free calling - Inbound (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States

We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

Network Maintenance - DFW Data Center - On going
Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
Incident without Impact
Resolved
SMS Messaging (SMPP)
Inbound Calling (SIP) - United States
Outbound Calling (SIP) - United States
MMS Messaging (MM4)
Toll-Free calling - Outbound (SIP) - United States
More...

Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Bandwidth Outage Survival Guide

A step-by-step guide to help you survive a Bandwidth outage
NaN%

    Bandwidth Components

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    Bandwidth United States Inbound Calling Services

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    Inbound Calling (SIP) - United States
    Sat 19
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    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Possible PDD - DFW Data Center
    Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
    Minor Incident
    Resolved
    Inbound Calling (SIP) - United States
    Toll-Free calling - Inbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States

    We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

    Toll-Free calling - Inbound (SIP) - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Possible PDD - DFW Data Center
    Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
    Minor Incident
    Resolved
    Inbound Calling (SIP) - United States
    Toll-Free calling - Inbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States

    We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

    REST APIs - HTTP Voice - United States
    Sat 19
    Sun 20
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    Tue 22
    Wed 23
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    Fri 25
    now
    Programmable Voice- Inbound Incident
    Started 23 Apr 2025 22:34:32 (3 months ago), still ongoing
    Critical Incident
    Investigating
    REST APIs - HTTP Voice - United States

    Teams are investigating an incident where inbound programmable voice BXML calls are not completing as expected. Teams are working to restore expected behavior.

    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Possible PDD - DFW Data Center
    Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
    Minor Incident
    Resolved
    Inbound Calling (SIP) - United States
    Toll-Free calling - Inbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States

    We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

    REST APIs - SIP Voice - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Possible PDD - DFW Data Center
    Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
    Minor Incident
    Resolved
    Inbound Calling (SIP) - United States
    Toll-Free calling - Inbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States

    We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

    BXML - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Possible PDD - DFW Data Center
    Started 21 Jul 2025 20:24:13 (4 days ago), resolved 21 Jul 2025 22:54:40 (4 days ago)
    Minor Incident
    Resolved
    Inbound Calling (SIP) - United States
    Toll-Free calling - Inbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States

    We're currently investigating an issue with our DFW Data Center causing some post dial delay on inbound calls. Relevant teams are engaged.

    Bandwidth United States Outbound Calling Services

    Sat 19
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    now
    Outbound Calling (SIP) - United States
    Sat 19
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    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    Toll-Free calling - Outbound (SIP) - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    REST APIs - HTTP Voice - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    REST APIs - SIP Voice - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    BXML - United States
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    Hosted Signing Service - US
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US Voice Network Impairment
    Started 24 Jul 2025 18:37:55 (1 day ago), resolved 24 Jul 2025 21:16:49 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling (SIP) - United States
    Toll-Free calling - Outbound (SIP) - United States
    REST APIs - HTTP Voice - United States
    REST APIs - SIP Voice - United States
    BXML - United States
    More...

    We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

    Bandwidth United States V2 Application Add On Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Call Recording
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Transcriptions
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Text-to-Speech
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    CNAM Lookup
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth United States Messaging Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    SMS Messaging (SMPP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US 10DLC Messaging Incident
    Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
    Minor Incident
    Resolved
    SMS Messaging (SMPP)
    MMS Messaging (MM4)
    REST APIs - HTTP SMS Messaging
    REST APIs - HTTP MMS Messaging
    Line Feature Management

    We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

    MMS Messaging (MM4)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US 10DLC Messaging Incident
    Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
    Minor Incident
    Resolved
    SMS Messaging (SMPP)
    MMS Messaging (MM4)
    REST APIs - HTTP SMS Messaging
    REST APIs - HTTP MMS Messaging
    Line Feature Management

    We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

    Toll-Free SMS - Inbound
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Toll-Free SMS - Outbound
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    International Messaging (HTTP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    REST APIs - HTTP SMS Messaging
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US 10DLC Messaging Incident
    Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
    Minor Incident
    Resolved
    SMS Messaging (SMPP)
    MMS Messaging (MM4)
    REST APIs - HTTP SMS Messaging
    REST APIs - HTTP MMS Messaging
    Line Feature Management

    We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

    REST APIs - HTTP MMS Messaging
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    BW US 10DLC Messaging Incident
    Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
    Minor Incident
    Resolved
    SMS Messaging (SMPP)
    MMS Messaging (MM4)
    REST APIs - HTTP SMS Messaging
    REST APIs - HTTP MMS Messaging
    Line Feature Management

    We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

    Toll Free MMS - Inbound
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Toll Free MMS - Outbound
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Bandwidth International A2P Messaging

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    International A2P Platform (SMPP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    International A2P Platform (HTTP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth International A2P Messaging Regional Connectivity

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Latin America
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    APAC
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Europe
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Middle East & Africa
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Insights

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Messaging Insights Dashboard
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Message Log API
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Number Management Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    New Number Ordering
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Number Porting
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Port Order Activation Delays
    Started 25 Jul 2025 13:14:59 (11 hours ago), still ongoing
    Minor Incident
    Monitoring
    Number Porting

    We’ve identified an issue with our partner causing delays in port order activation. Relevant teams are engaged and working to remediate the issue.

    Inbound Calling - Caller ID Lookup (CNAM)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Line Feature Management
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    BW US 10DLC Messaging Incident
    Started 24 Jul 2025 17:17:18 (1 day ago), resolved 25 Jul 2025 19:43:45 (5 hours ago)
    Minor Incident
    Resolved
    SMS Messaging (SMPP)
    MMS Messaging (MM4)
    REST APIs - HTTP SMS Messaging
    REST APIs - HTTP MMS Messaging
    Line Feature Management

    We’ve identified an issue with campaign provisioning affecting a subset of numbers in the BW App resulting in 4476 errors. Relevant teams are working on a global fix for affected numbers, for now, customer era can re-associate numbers to the campaign in the App or open a ticket with messaging support for assistance.

    Phone Number Lookup API
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Call Assure
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth 9-1-1 Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    9-1-1 Call Routing Service
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    9-1-1 Provisioning Service
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    DLR (Dynamic Location Routing)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Maintenance - DFW Data Center - On going
    Started 19 Jul 2025 12:40:04 (6 days ago), resolved 19 Jul 2025 18:32:35 (6 days ago)
    Incident without Impact
    Resolved
    SMS Messaging (SMPP)
    Inbound Calling (SIP) - United States
    Outbound Calling (SIP) - United States
    MMS Messaging (MM4)
    Toll-Free calling - Outbound (SIP) - United States
    More...

    Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

    SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

    The following services will not be impacted during the maintenance: HTTP Voice / HTTP Messaging services Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

    Bandwidth Direct Network Connection

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Network Expansion Service (NES)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Direct Link Services (DLS)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Direct Link Services (DLS)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Virtual (cloud) Connection Service
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Support

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth WebRTC

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Phone Support
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ticketing Support
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Help Center
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Portals

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Bandwidth App
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Application Platform Dashboard
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    9-1-1 Dashboard
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Bandwidth International (fka Voxbone) Portal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Argentina Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Argentina
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Argentina
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Australia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Australia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Australia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling- Australia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Austria Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Austria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Austria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Austria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Belgium Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Belgium
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Belgium
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Belgium
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Brazil Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Brazil
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Bandwidth International Market Impairment - Brazil
    Started 11 Jul 2025 04:00:02 (15 days ago), still ongoing
    Major Incident
    Investigating
    Inbound Calling- Brazil

    We are investigating a network impairment in Brazil with our carrier affecting inbound voice traffic (mobile). We are currently working with our carrier for resolution.

    Bandwidth Bulgaria Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Bulgaria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Bulgaria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Bulgaria
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Canada Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Canada (SIP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Chile Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Chile
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth China Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- China
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Colombia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Colombia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Croatia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Croatia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Croatia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Croatia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Cyprus Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Cyprus
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Cyprus
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Cyprus
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Czech Republic Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Czech Republic
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Czech Republic
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Czech Republic
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Denmark Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Denmark
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Denmark
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Denmark
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Dominican Republic Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Dominican Republic (SIP)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Egypt Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Egypt
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth El Salvador Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- El Salvador
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Estonia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Estonia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Estonia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Estonia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Finland Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Finland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Finland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Finland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth France Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - France
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - France
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - France
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Hosted Signing Service - France
    Sat 19
    Sun 20
    Mon 21
    Tue 22
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    Thu 24
    Fri 25
    now

    Bandwidth Georgia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Georgia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Germany Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Germany
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Germany
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    BWI Voice Network Impairment - Frankfurt
    Started 23 Jul 2025 14:00:28 (2 days ago), resolved 24 Jul 2025 19:40:57 (1 day ago)
    Major Incident
    Resolved
    Outbound Calling - Germany

    We're currently investigating an issue causing intermittent failures on invite responses for outbound traffic through our Frankfurt DC. Relvant teams are engaged.

    Emergency Calling - Germany
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Greece Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Greece
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Greece
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Greece
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Hong Kong Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Hong Kong
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Hong Kong
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling- Hong Kong
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Hungary Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Hungary
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Hungary
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Hungary
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth India Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- India
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Indonesia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Indonesia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Ireland Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Ireland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Ireland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Ireland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Israel Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Israel
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Israel
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Israel
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Italy Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Italy
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Italy
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Italy
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Japan Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Japan
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Japan
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling- Japan
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Jordan Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Jordan
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Kenya Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Kenya
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Latvia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Latvia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Latvia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Latvia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Lithuania Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Lithuania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Lithuania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Lithuania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Luxembourg Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Luxembourg
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Luxembourg
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Luxembourg
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Malaysia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Malaysia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Malaysia- Inbound Calling Incident
    Started 22 Jul 2025 11:40:21 (4 days ago), resolved 22 Jul 2025 13:31:48 (3 days ago)
    Critical Incident
    Resolved
    Inbound Calling- Malaysia

    Bandwidth teams are investigating an incident where Inbound calls to Malaysia are not completing as expected. Teams are working to restore expected calling behavior.

    Bandwidth Malta Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Malta
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Mexico Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Mexico
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Netherlands Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Neatherlands
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Netherlands
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Netherlands
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Norway Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Norway
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Norway
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling -Norway
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Panama Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Panama
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Peru Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Peru
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Peru
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Philippines Calling Service

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Philippines
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Poland Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Poland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Poland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Poland
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Portugal Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Portugal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Portugal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Portugal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Puerto Rico Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Puerto Rico
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Puerto Rico
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Puerto Rico
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Qatar Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Qatar
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Romania Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Romania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Romania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Romania
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Singapore Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling- Singapore
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Singapore
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling- Singapore
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Slovakia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Slovakia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling - Slovakia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling - Slovakia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Bandwidth Slovenia Calling Services

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Inbound Calling - Slovenia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Outbound Calling- Slovenia
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Emergency Calling- Slovenia
    Sat 19
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    Bandwidth South Africa Calling Services

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    Inbound Calling- South Africa
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    Bandwidth South Korea Calling Services

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    Outbound Calling- South Korea
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    Bandwidth Spain Calling Services

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    Inbound Calling - Spain
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    Outbound Calling - Spain
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    Emergency Calling - Spain
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    Bandwidth Sweden Calling Services

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    Inbound Calling - Sweden
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    Outbound Calling - Sweden
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    Emergency Calling - Sweden
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    Bandwidth Switzerland Calling Services

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    Inbound Calling - Switzerland
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    Outbound Calling - Switzerland
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    Emergency Calling - Switzerland
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    Bandwidth Thailand Calling Services

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    Inbound Calling- Thailand
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    Bandwidth United Arab Emirates Calling Services

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    Inbound Calling- United Arab Emirates
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    Bandwidth United Kingdom Calling Services

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    Inbound Calling - United Kingdom
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    Outbound Calling - United Kingdom
    Sat 19
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    BWI Voice Network Impairment - UK
    Started 24 Jul 2025 11:11:56 (2 days ago), still ongoing
    Major Incident
    Identified
    Outbound Calling - United Kingdom

    We’re currently investigating an issue causing an increase in failed outbound deliveries in the UK. Relevant teams are engaged.

    Emergency Calling - United Kingdom
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    Bandwidth Virgin Islands (U.S.) Calling Services

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    Inbound Calling - Virgin Islands (U.S.)
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    Emergency Calling - Virgin Islands (U.S.)
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    Bandwidth FCC Disaster Information Reporting System (DIRS)

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    FCC DIRS Activation Status
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    Bandwidth Integrations

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    Zoom
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    now