AppZen status is Operational

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Expense Audit
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Active Incidents

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Recently Resolved Incidents

EA - Report Details Page Error – “Error retrieving agent actions” (Production Environment)
Started 12 Dec 2025 07:29:46 (8 hours ago), resolved 12 Dec 2025 12:02:01 (4 hours ago)
Critical Incident
Resolved
Expense Audit

We are currently investigating a Sev 1 incident affecting the Expense Audit (EA) product in the Production environment. Customers may encounter the following error when accessing the Report Details page: “Error retrieving agent actions.”

This issue is impacting all Production EA customers. Our Engineering team is actively working to identify the root cause and restore normal functionality. Further updates will be provided as they become available.

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    EA - Report Details Page Error – “Error retrieving agent actions” (Production Environment)
    Started 12 Dec 2025 07:29:46 (8 hours ago), resolved 12 Dec 2025 12:02:01 (4 hours ago)
    Critical Incident
    Resolved
    Expense Audit

    We are currently investigating a Sev 1 incident affecting the Expense Audit (EA) product in the Production environment. Customers may encounter the following error when accessing the Report Details page: “Error retrieving agent actions.”

    This issue is impacting all Production EA customers. Our Engineering team is actively working to identify the root cause and restore normal functionality. Further updates will be provided as they become available.

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