Instapage Status

Monitoring: We have released a fix for the Salesforce integration issue.

For previously connected Salesforce accounts, re-authentication is required for each workspace:

• Navigate to Workspace Settings > Integrations > Salesforce
• Click "Re-authenticate"
• Log in to your Salesforce account (only users with access and valid credentials for the already connected Salesforce account can complete this step)

Re-authenticating will fully restore the connection - new leads will resume syncing normally, and access to page-level integration settings will be restored.

Leads collected during the incident have been securely stored and will be processed progressively after re-authentication.

New Salesforce accounts can be connected going forward without any issues.

We appreciate your patience and understanding.

Identified: We have identified an authorization issue with the Salesforce API that is preventing leads from being transmitted successfully through the integration. Our team is working together with the Salesforce team to resolve this as soon as possible.

First report date: February 20

Impact:

• Leads are currently not being pushed to Salesforce
• Integration settings errors: cannot connect/reconnect accounts to the workspace or configure page-level integrations

Please rest assured that no data has been lost. All incoming leads are stored in our back-end queue and will be sent once the integration is operational again.