SocialDog Status

Resolved: Thank you for using SocialDog. Following the maintenance conducted on August 3, 2026, some features did not work as expected. The issue has now been resolved. We sincerely apologize for any inconvenience this may have caused.

【Incident Period】 2026/8/3 23:00 - 2026/8/4 11:40 (JST)

【Affected Features】 ・RSS Auto post ・Post engagement

【What You May Need to Do】 ・RSS Auto post: Articles that were not published will not be posted automatically. Please post them manually if needed. ・Post engagement: Missing data will be retrieved automatically over time. No action is required on your part.

【Current Status】 All features are working normally. We will do our utmost to prevent similar issues from occurring.

Resolved: Thank you for using SocialDog. Following the maintenance conducted on August 3, 2026, some features did not work as expected. The issue has now been resolved. We sincerely apologize for any inconvenience this may have caused.

【Incident Period】 2026/8/3 23:00 - 2026/8/4 11:40 (JST)

【Affected Features】 ・RSS Auto post ・Post engagement

【What You May Need to Do】 ・RSS Auto post: Articles that were not published will not be posted automatically. Please post them manually if needed. ・Post engagement: Missing data will be retrieved automatically over time. No action is required on your part.

【Current Status】 All features are working normally. We will do our utmost to prevent similar issues from occurring.

Resolved: Thank you for using SocialDog.

Following our previous updates regarding the issue where post reaction data could not be fetched, we would like to inform you that the recovery of the missing data during the affected period has been fully completed. All systems and features are now operating normally.

We sincerely apologize for any inconvenience and disruption this incident may have caused you. We will continue to work on preventing future occurrences. Thank you for your continued support of SocialDog.

Identified: The issue we previously reported, where engagement data for posts could not be retrieved, has now been resolved.

【Affected period】 2026/8/4 22:22 - 2026/8/4 23:11 (JST)

【Details】 During the period above, engagement data for posts was not being retrieved.

【Cause】 The process had been stopped due to the impact of maintenance carried out on August 3.

【Current status】 The feature has been restored. We are working to recover the data that was not collected during the affected period, and expect this to be completed by the end of tomorrow.

We sincerely apologize for the inconvenience caused.

Investigating: Thank you for using SocialDog. We are currently experiencing an issue where engagement data for posts cannot be retrieved. We are investigating the cause and will provide an update as soon as we have more details. We sincerely apologize for the inconvenience.