Zenoti status is Operational

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Zenoti ZPay_US

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Zenoti Zpay (Stripe) _ US

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Active Incidents

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Recently Resolved Incidents

Federal Reserve Bank Holiday Announcement: Martin Luther King Jr. Day (US)
Started 13 Jan 2025 18:39:04 (4 days ago), resolved 13 Jan 2025 18:39:04 (4 days ago)
Incident without Impact
Resolved
ZPay_US
Zpay (Stripe) _ US

We want to notify you about an upcoming bank holiday in the United States that will affect all payment accounts:

Monday, January 20th, 2025

Due to this Federal Reserve Bank holiday, payout processing will be delayed by one day. We appreciate your patience and understanding.

Zenoti Outage Survival Guide

A step-by-step guide to help you survive a Zenoti outage
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    Zenoti Components

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    Zenoti-AMRS20

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    Zenoti-AMRS21

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    Zenoti-CNDA01

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    Zenoti-CNDA03

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    Zenoti-EURO01

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    Zenoti-EURO02

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    Zenoti Stage sites

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    Zenoti ZPay_US

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    Federal Reserve Bank Holiday Announcement: Martin Luther King Jr. Day (US)
    Started 13 Jan 2025 18:39:04 (4 days ago), resolved 13 Jan 2025 18:39:04 (4 days ago)
    Incident without Impact
    Resolved
    ZPay_US
    Zpay (Stripe) _ US

    We want to notify you about an upcoming bank holiday in the United States that will affect all payment accounts:

    Monday, January 20th, 2025

    Due to this Federal Reserve Bank holiday, payout processing will be delayed by one day. We appreciate your patience and understanding.

    Zenoti ZPay_AUS

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    Zenoti ZPay_UK

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    Zenoti ZPay_CA

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    Zenoti Zpay (Stripe) _ US

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    Federal Reserve Bank Holiday Announcement: Martin Luther King Jr. Day (US)
    Started 13 Jan 2025 18:39:04 (4 days ago), resolved 13 Jan 2025 18:39:04 (4 days ago)
    Incident without Impact
    Resolved
    ZPay_US
    Zpay (Stripe) _ US

    We want to notify you about an upcoming bank holiday in the United States that will affect all payment accounts:

    Monday, January 20th, 2025

    Due to this Federal Reserve Bank holiday, payout processing will be delayed by one day. We appreciate your patience and understanding.

    Zenoti-MIDE01

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    Zenoti University

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    Zenoti Alternatives

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    Kickserv Text Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (1 year ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    Kickserv Email Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (1 year ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    See all
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