Zenoti status is Operational

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Zenoti-AMRS06

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Zenoti-AMRS07

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Zenoti-AMRS08

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Zenoti-AMRS10

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Zenoti-AMRS13

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Zenoti-AMRS17

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Zenoti-AMRS18

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Analytics Service Degradation
Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
Incident without Impact
Resolved
Zenoti-AMRS06
Zenoti-AMRS07
Zenoti-AMRS08
Zenoti-AMRS10
Zenoti-AMRS17
More...

We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

AMRS13 - Delay in refreshing data for Core and Analytics Reports
Started 18 Nov 2024 14:17:00 (3 days ago), resolved 19 Nov 2024 14:06:21 (2 days ago)
Incident without Impact
Resolved
Zenoti-AMRS13

We are currently experiencing a delay with the data refresh for our Core and Analytics reports. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Zenoti Outage Survival Guide

A step-by-step guide to help you survive a Zenoti outage
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    Zenoti Components

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    Zenoti-ASIA01

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    Zenoti-APAC01

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    Zenoti-EMEA01

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    Zenoti-EMEA02

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    Zenoti-EMEA03

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    Zenoti-AMRS01

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    Zenoti-AMRS02

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    Zenoti-AMRS03

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    Zenoti-AMRS04

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    Zenoti-AMRS05

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    Zenoti-AMRS06

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS07

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS08

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS09

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    Zenoti-AMRS10

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS11

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    Zenoti-AMRS12

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    Zenoti-AMRS13

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    AMRS13 - Delay in refreshing data for Core and Analytics Reports
    Started 18 Nov 2024 14:17:00 (3 days ago), resolved 19 Nov 2024 14:06:21 (2 days ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS13

    We are currently experiencing a delay with the data refresh for our Core and Analytics reports. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

    Zenoti-AMRS14

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    Zenoti-AMRS15

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    Zenoti-AMRS17

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS16

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    Zenoti-AMRS18

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS19

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS20

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    Analytics Service Degradation
    Started 20 Nov 2024 14:15:42 (19 hours ago), resolved 20 Nov 2024 19:28:31 (13 hours ago)
    Incident without Impact
    Resolved
    Zenoti-AMRS06
    Zenoti-AMRS07
    Zenoti-AMRS08
    Zenoti-AMRS10
    Zenoti-AMRS17
    More...

    We are currently experiencing intermittent slowness with our Analytics Service (analytics02.zenoti.com). We are actively working on resolving the issue and will provide an update as soon as it is resolved.

    Zenoti-AMRS21

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    Zenoti-CNDA01

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    Zenoti-CNDA03

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    Zenoti-EURO01

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    Zenoti-EURO02

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    Zenoti Stage sites

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    Zenoti ZPay_US

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    Zenoti ZPay_AUS

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    Zenoti ZPay_UK

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    Zenoti ZPay_CA

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    Zenoti Zpay (Stripe) _ US

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    Zenoti-MIDE01

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    Zenoti University

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    Zenoti Alternatives

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    Kickserv Text Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (11 months ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    Kickserv Email Notifications

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    Unformatted links in text messages
    Started 12 Dec 2023 15:21:44 (11 months ago), still ongoing
    Minor Incident
    Identified
    Text Notifications
    Email Notifications

    Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following:

    https://kck.sv/mrz2

    However, Rebrandly's API is currently reporting an error, and our links are going unshortened:

    https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU

    This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long.

    We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

    See all
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