Zenoti Status

Resolved: The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.

Monitoring: The issue with our cloud provider has been mitigated, and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

Identified: We are currently experiencing an outage with our cloud provider, resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem, and we will continue to share updates as we have them.

Investigating: We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA02 & ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Resolved: The issue is now resolved and all the reports are working as expected.

Monitoring: The data in Core reports is in sync now. All the application workflows are now operational. Our team is monitoring this closely. Thank you for the patience.

Identified: The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

Investigating: We are currently experiencing a latency in the data replication for our Core V2 reports. This is delaying the update of the data in the reports for the customers hosted on ASIA22. The data was last refreshed at 8:00 PM IST.

All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Resolved: The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.

Monitoring: The issue with our cloud provider has been mitigated, and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

Identified: We are currently experiencing an outage with our cloud provider, resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem, and we will continue to share updates as we have them.

Investigating: We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA02 & ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Resolved: This incident has been resolved. Service is now fully operational since 09:27 PM PDT.

Monitoring: The system has been stable since 09:27 PM PDT and we continue to monitor at present.

Investigating: We are observing a higher-than-normal response time on our monitoring systems for Zenoti-APAC01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.