WithSecure services status is Operational

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Portal
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Endpoint Protection
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Endpoint Detection and Response
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Email Support Form
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Elements profiles are not assigned timely to Endpoint Protection clients
Started 17 Jun 2026 08:25:01 (12 days ago), resolved 24 Jun 2026 07:11:21 (5 days ago)
Major Incident
Resolved
Portal
Endpoint Protection
Endpoint Detection and Response

Currently Elements profiles are not being assigned to Endpoint Protection clients in a timely manner. Profile assignments remain in Pending or Update in progress state for extended periods (several hours) preventing administrators from applying profile updates efficiently. Also affected are operations triggered from Elements Portal.

The issue impacts European instances of Elements portal

We are working on a solution with the highest priority.

Support page is not accessible from withsecure.com corporate page
Started 4 Jun 2026 10:34:14 (25 days ago), resolved 23 Jun 2026 02:12:19 (6 days ago)
Minor Incident
Resolved
Email Support Form

We have identified an issue where support page is not accessible from withsecure.com corporate page. We are working on a solution with the highest priority.

Direct access to English support page https://support.withsecure.com/ is working.

WithSecure services Outage Survival Guide

A step-by-step guide to help you survive a WithSecure services outage
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    WithSecure services Components

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    now

    WithSecure services WithSecure Elements

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    now
    Portal
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    now
    Elements profiles are not assigned timely to Endpoint Protection clients
    Started 17 Jun 2026 08:25:01 (12 days ago), resolved 24 Jun 2026 07:11:21 (5 days ago)
    Major Incident
    Resolved
    Portal
    Endpoint Protection
    Endpoint Detection and Response

    Currently Elements profiles are not being assigned to Endpoint Protection clients in a timely manner. Profile assignments remain in Pending or Update in progress state for extended periods (several hours) preventing administrators from applying profile updates efficiently. Also affected are operations triggered from Elements Portal.

    The issue impacts European instances of Elements portal

    We are working on a solution with the highest priority.

    Endpoint Protection
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    Wed 24
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    now
    Elements profiles are not assigned timely to Endpoint Protection clients
    Started 17 Jun 2026 08:25:01 (12 days ago), resolved 24 Jun 2026 07:11:21 (5 days ago)
    Major Incident
    Resolved
    Portal
    Endpoint Protection
    Endpoint Detection and Response

    Currently Elements profiles are not being assigned to Endpoint Protection clients in a timely manner. Profile assignments remain in Pending or Update in progress state for extended periods (several hours) preventing administrators from applying profile updates efficiently. Also affected are operations triggered from Elements Portal.

    The issue impacts European instances of Elements portal

    We are working on a solution with the highest priority.

    Endpoint Detection and Response
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    Fri 26
    Sat 27
    Sun 28
    now
    Elements profiles are not assigned timely to Endpoint Protection clients
    Started 17 Jun 2026 08:25:01 (12 days ago), resolved 24 Jun 2026 07:11:21 (5 days ago)
    Major Incident
    Resolved
    Portal
    Endpoint Protection
    Endpoint Detection and Response

    Currently Elements profiles are not being assigned to Endpoint Protection clients in a timely manner. Profile assignments remain in Pending or Update in progress state for extended periods (several hours) preventing administrators from applying profile updates efficiently. Also affected are operations triggered from Elements Portal.

    The issue impacts European instances of Elements portal

    We are working on a solution with the highest priority.

    Portal
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    now
    Collaboration Protection
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    now
    Exposure Management
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    Cloud Security
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    WithSecure services WithSecure Elements Exposure Management

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    Portal
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    Identity Security
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    now
    API
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    WithSecure services WithSecure Elements managed services

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    WithSecure services WithSecure Elements Collaboration Protection

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    now
    Elevate
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    now
    Portal
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    now
    Co-Monitoring
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    Managed Detection and Response
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    Infinite
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    WithSecure services WithSecure Countercept

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    now
    Portal
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    Detection Processing
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    now
    Sensors
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    API
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    WithSecure services On-Premise solutions

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    now
    Business Suite
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    Atlant
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    Email and Server Security
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    Messaging Security Gateway
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    WithSecure services WithSecure Partner Portal

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    Portal
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    now
    Ordering
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    API
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    Academy
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    WithSecure services WithSecure Cloud Protection for Salesforce

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    Backend
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    WithSecure services WithSecure Support

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    Community
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    now
    eService
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    Phone
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    Email Support Form
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    now
    Support page is not accessible from withsecure.com corporate page
    Started 4 Jun 2026 10:34:14 (25 days ago), resolved 23 Jun 2026 02:12:19 (6 days ago)
    Minor Incident
    Resolved
    Email Support Form

    We have identified an issue where support page is not accessible from withsecure.com corporate page. We are working on a solution with the highest priority.

    Direct access to English support page https://support.withsecure.com/ is working.

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