WithSecure services status is Operational

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Portal
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Portal
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Detection Processing
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Portal
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Portal
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Backend
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Active Incidents

No active incidents

Recently Resolved Incidents

WithSecure Elements MDR and EDR - download of attachments to incidents not possible
Started 22 Oct 2025 13:10:07 (5 days ago), resolved 22 Oct 2025 13:42:27 (5 days ago)
Minor Incident
Resolved
Portal
Detection Processing

We are currently investigating an issue where attachments to Incidents in WithSecure Elements MDR and EDR can not be downloaded in regions outside of Europe. WithSecure Countercept is not affected.

WithSecure Elements portal inaccessible
Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
Critical Incident
Resolved
Portal
Portal
Backend
Portal
Portal

We are investigating an issue where WithSecure Elements portal is inaccessible.

Please follow this incident for updates.

WithSecure services Outage Survival Guide

A step-by-step guide to help you survive a WithSecure services outage
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    WithSecure services Components

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    WithSecure services WithSecure Elements Endpoint Protection

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    Portal
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    WithSecure Elements portal inaccessible
    Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
    Critical Incident
    Resolved
    Portal
    Portal
    Backend
    Portal
    Portal

    We are investigating an issue where WithSecure Elements portal is inaccessible.

    Please follow this incident for updates.

    Endpoints (Clients & Servers)
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    WithSecure services WithSecure Elements Endpoint Detection and Response

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    Portal
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    WithSecure Elements portal inaccessible
    Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
    Critical Incident
    Resolved
    Portal
    Portal
    Backend
    Portal
    Portal

    We are investigating an issue where WithSecure Elements portal is inaccessible.

    Please follow this incident for updates.

    WithSecure Elements MDR and EDR - download of attachments to incidents not possible
    Started 22 Oct 2025 13:10:07 (5 days ago), resolved 22 Oct 2025 13:42:27 (5 days ago)
    Minor Incident
    Resolved
    Portal
    Detection Processing

    We are currently investigating an issue where attachments to Incidents in WithSecure Elements MDR and EDR can not be downloaded in regions outside of Europe. WithSecure Countercept is not affected.

    Detection Processing
    Mon 20
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    WithSecure Elements MDR and EDR - download of attachments to incidents not possible
    Started 22 Oct 2025 13:10:07 (5 days ago), resolved 22 Oct 2025 13:42:27 (5 days ago)
    Minor Incident
    Resolved
    Portal
    Detection Processing

    We are currently investigating an issue where attachments to Incidents in WithSecure Elements MDR and EDR can not be downloaded in regions outside of Europe. WithSecure Countercept is not affected.

    WithSecure services WithSecure Elements Exposure Management

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    Portal
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    WithSecure Elements portal inaccessible
    Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
    Critical Incident
    Resolved
    Portal
    Portal
    Backend
    Portal
    Portal

    We are investigating an issue where WithSecure Elements portal is inaccessible.

    Please follow this incident for updates.

    Scan Nodes
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    WithSecure services WithSecure Elements Collaboration Protection

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    Portal
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    WithSecure Elements portal inaccessible
    Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
    Critical Incident
    Resolved
    Portal
    Portal
    Backend
    Portal
    Portal

    We are investigating an issue where WithSecure Elements portal is inaccessible.

    Please follow this incident for updates.

    Scan Nodes
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    WithSecure services WithSecure Cloud Protection for Salesforce

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    Backend
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    WithSecure Elements portal inaccessible
    Started 20 Oct 2025 07:35:42 (7 days ago), resolved 20 Oct 2025 10:38:57 (7 days ago)
    Critical Incident
    Resolved
    Portal
    Portal
    Backend
    Portal
    Portal

    We are investigating an issue where WithSecure Elements portal is inaccessible.

    Please follow this incident for updates.

    WithSecure services WithSecure Countercept

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    Portal
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    API
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    Detection Processing
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    Sensor
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    WithSecure services WithSecure Business Suite

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    Endpoints (Clients & Servers)
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    WithSecure services WithSecure Partner Portal

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    Portal
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    Ordering
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    WithSecure services WithSecure Support

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    Community
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    eService
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    Phone
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    Email Support Form
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