WithSecure services status is Operational

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Active Incidents

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Recently Resolved Incidents

WithSecure Agent for Mac may not start normally, and the icon may not be visible in the start bar
Started 16 Dec 2024 12:21:14 (1 month ago), resolved 15 Jan 2025 11:36:15 (3 days ago)
Major Incident
Resolved
Endpoints (Clients & Servers)
Endpoints (Clients & Servers)
Sensor

We are currently investigating an issue with our products for Mac, and customers may experience any of the following symptoms:

  • The WithSecure Agent doesn't start normally at computer startup.
  • The WithSecure user interface menu is not visible on the menu bar
  • Active application window focus lost repeatedly without an apparent reason

Affected products:

WithSecure Elements Agent for MacOS 24.5 WithSecure Client Security for Mac 16.01 WithSecure Countercept Agent 24.2

Please subscribe for further updates.

WithSecure services Outage Survival Guide

A step-by-step guide to help you survive a WithSecure services outage
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    WithSecure services Components

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    WithSecure services WithSecure Elements Endpoint Protection

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    WithSecure Agent for Mac may not start normally, and the icon may not be visible in the start bar
    Started 16 Dec 2024 12:21:14 (1 month ago), resolved 15 Jan 2025 11:36:15 (3 days ago)
    Major Incident
    Resolved
    Endpoints (Clients & Servers)
    Endpoints (Clients & Servers)
    Sensor

    We are currently investigating an issue with our products for Mac, and customers may experience any of the following symptoms:

    • The WithSecure Agent doesn't start normally at computer startup.
    • The WithSecure user interface menu is not visible on the menu bar
    • Active application window focus lost repeatedly without an apparent reason

    Affected products:

    WithSecure Elements Agent for MacOS 24.5 WithSecure Client Security for Mac 16.01 WithSecure Countercept Agent 24.2

    Please subscribe for further updates.

    WithSecure services WithSecure Elements Endpoint Detection and Response

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    WithSecure Agent for Mac may not start normally, and the icon may not be visible in the start bar
    Started 16 Dec 2024 12:21:14 (1 month ago), resolved 15 Jan 2025 11:36:15 (3 days ago)
    Major Incident
    Resolved
    Endpoints (Clients & Servers)
    Endpoints (Clients & Servers)
    Sensor

    We are currently investigating an issue with our products for Mac, and customers may experience any of the following symptoms:

    • The WithSecure Agent doesn't start normally at computer startup.
    • The WithSecure user interface menu is not visible on the menu bar
    • Active application window focus lost repeatedly without an apparent reason

    Affected products:

    WithSecure Elements Agent for MacOS 24.5 WithSecure Client Security for Mac 16.01 WithSecure Countercept Agent 24.2

    Please subscribe for further updates.

    WithSecure services WithSecure Business Suite

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    WithSecure Agent for Mac may not start normally, and the icon may not be visible in the start bar
    Started 16 Dec 2024 12:21:14 (1 month ago), resolved 15 Jan 2025 11:36:15 (3 days ago)
    Major Incident
    Resolved
    Endpoints (Clients & Servers)
    Endpoints (Clients & Servers)
    Sensor

    We are currently investigating an issue with our products for Mac, and customers may experience any of the following symptoms:

    • The WithSecure Agent doesn't start normally at computer startup.
    • The WithSecure user interface menu is not visible on the menu bar
    • Active application window focus lost repeatedly without an apparent reason

    Affected products:

    WithSecure Elements Agent for MacOS 24.5 WithSecure Client Security for Mac 16.01 WithSecure Countercept Agent 24.2

    Please subscribe for further updates.

    WithSecure services WithSecure Partner Portal

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