WithSecure services Status: check for WithSecure services outages and issues

WithSecure services status is Partially Degraded Service

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WithSecure services WithSecure Elements

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Endpoint Protection

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Email Support Form

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See all 42 WithSecure services components

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Active Incidents

WithSecure Elements might incorrectly show "Malware Protection disabled" after reboot

Started 26 Feb 2026 13:43:08 (16 hours ago), still ongoing

Minor Incident

Investigating

Endpoint Protection

We are investigating an issue where WithSecure Elements agent might show randomly that Malware Protection is disabled after reboot. We have confirmed that this issue is cosmetic and clients/servers remain protected.

We are working on a fix.

Recently Resolved Incidents

Contact Support form not working

Started 24 Feb 2026 03:56:38 (3 days ago), resolved 24 Feb 2026 10:08:00 (3 days ago)

Critical Incident

Resolved

Email Support Form

We are investigating an issue with our "contact support" webform. Submissions do not reach our ticketing system and no error message is displayed. While we investigate the issue, we ask Partners to submit support requests through Partner Portal. Eligible customers can submit support requests through eService portal. In urgent matters, please give us a call. Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support

See all updates

WithSecure services Outage Survival Guide

A step-by-step guide to help you survive a WithSecure services outage

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WithSecure services Components

WithSecure services

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WithSecure services WithSecure Elements

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Portal

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Endpoint Protection

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WithSecure Elements might incorrectly show "Malware Protection disabled" after reboot

Started 26 Feb 2026 13:43:08 (16 hours ago), still ongoing

Minor Incident

Investigating

Endpoint Protection

We are investigating an issue where WithSecure Elements agent might show randomly that Malware Protection is disabled after reboot. We have confirmed that this issue is cosmetic and clients/servers remain protected.

We are working on a fix.

Endpoint Detection and Response

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Collaboration Protection

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Portal

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Exposure Management

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WithSecure services WithSecure Elements Exposure Management

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Cloud Security

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Identity Security

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Portal

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API

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WithSecure services WithSecure Elements managed services

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WithSecure services WithSecure Elements Collaboration Protection

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Elevate

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Portal

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Co-Monitoring

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Managed Detection and Response

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Infinite

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WithSecure services WithSecure Countercept

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Portal

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Detection Processing

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Sensors

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API

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WithSecure services On-Premise solutions

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Business Suite

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Atlant

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Email and Server Security

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Messaging Security Gateway

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WithSecure services WithSecure Partner Portal

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Portal

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Ordering

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API

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Academy

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WithSecure services WithSecure Cloud Protection for Salesforce

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Backend

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WithSecure services WithSecure Support

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Community

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eService

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Phone

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Email Support Form

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Contact Support form not working

Started 24 Feb 2026 03:56:38 (3 days ago), resolved 24 Feb 2026 10:08:00 (3 days ago)

Critical Incident

Resolved

Email Support Form

We are investigating an issue with our "contact support" webform. Submissions do not reach our ticketing system and no error message is displayed. While we investigate the issue, we ask Partners to submit support requests through Partner Portal. Eligible customers can submit support requests through eService portal. In urgent matters, please give us a call. Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support

See all updates

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