Webroot External Product status is Operational

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Webroot External Product Security Awareness Training

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Webroot External Product BrightCloud Threat Intelligence Platform

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Active Incidents

No active incidents

Recently Resolved Incidents

BCTI API is experiencing issues
Started 16 Apr 2025 14:41:31 (6 days ago), resolved 16 Apr 2025 18:54:44 (5 days ago)
Major Incident
Resolved
BrightCloud Threat Intelligence Platform

We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

Degraded mail delivery to domains hosted on google platform
Started 8 Apr 2025 15:57:54 (14 days ago), resolved 16 Apr 2025 16:27:08 (6 days ago)
Major Incident
Resolved
Security Awareness Training

The issue has been identified as affecting only mail delivered by SAT to domains hosted on the google platform. All other mail from SAT remains fully operational. A fix is being implemented.

Webroot External Product Outage Survival Guide

A step-by-step guide to help you survive a Webroot External Product outage
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    Webroot External Product Components

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    Webroot External Product SecureAnywhere® Protection for Windows® & Apple® Computers

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    Webroot External Product Mobile Protection

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    Webroot External Product Webroot Management Consoles

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    Webroot External Product DNS Protection

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    Webroot External Product Security Awareness Training

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    Degraded mail delivery to domains hosted on google platform
    Started 8 Apr 2025 15:57:54 (14 days ago), resolved 16 Apr 2025 16:27:08 (6 days ago)
    Major Incident
    Resolved
    Security Awareness Training

    The issue has been identified as affecting only mail delivered by SAT to domains hosted on the google platform. All other mail from SAT remains fully operational. A fix is being implemented.

    Webroot External Product BrightCloud Threat Intelligence Platform

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    BCTI API is experiencing issues
    Started 16 Apr 2025 14:41:31 (6 days ago), resolved 16 Apr 2025 18:54:44 (5 days ago)
    Major Incident
    Resolved
    BrightCloud Threat Intelligence Platform

    We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

    Webroot External Product Unity API

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    Webroot External Product Pillr

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