Tyro Platform Service Status
Real-time updates of Tyro Platform Service issues and outages
Tyro Platform Service status is Operational
Tyro Platform Service EFTPOS machine connectivity
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Active Incidents
No active incidents
Recently Resolved Incidents
We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions.
As an interim solution, until service is restored, please try connecting to your ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection.
While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
Tyro Platform Service Outage Survival Guide
Tyro Platform Service Components
Tyro Platform Service Transaction Processing Systems
Tyro Platform Service EFTPOS machine connectivity
We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions.
As an interim solution, until service is restored, please try connecting to your ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection.
While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.