Tyro Platform Service Status

Resolved: This incident has been resolved.

Identified: We are continuing to work on a fix for this issue.

Identified: Settlement has now been processed. Bendigo Bank powered by Tyro customers will receive their settlement payment a little later than normal today. We apologise for any inconvenience experienced.

Identified: Bendigo Bank powered by Tyro customers may experience a few hours delay to their settlement payment today. The team are working on a resolution and we'll keep updates provided here. We apologise for any inconvenience experienced.

Identified: A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Resolved: We're pleased to confirm the earlier issue regarding terminal activation prompts is now resolved. We apologise for any inconvenience caused.

Identified: We are aware that some customers are seeing a prompt on their Tyro EFPTOS machine indicating that it is not activated. To activate, customers need to call Customer Support on 1300 00 TYRO (8976), noting that we may be experiencing slightly higher than normal call wait times.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress

Identified: A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.