TurnPoint Software status is Operational

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    Healthie (Production)

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    SFax experiencing delays processing inbound and outbound faxes
    Started 20 Nov 2024 14:51:09 (18 hours ago), still ongoing
    Incident without Impact
    Monitoring
    Healthie (Production)

    Our fax provider, SFax, is experiencing delays of up to ~4 hours processing inbound and outbound faxes. This issue appeared to have started Monday and is ongoing. SFax is aware of the issue, and is working to resolve it. All outbound and inbound faxes will be processed, but this issue may lead to seeing faxes stuck in a "Pending" state in Healthie for longer, and to delays with receiving faxes.

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