TriumphPay Status

Resolved: This incident has been resolved

Monitoring: The issue has been resolved; while we are waiting for imports to catch-up, document batch grouping has returned to expected performance.

Investigating: While we are continuing to investigate delayed email imports into Audit, some users have experienced error messages when attempting to group documents; this is being investigated concurrently.

Investigating: Audit is experiencing some delayed email imports and we are actively investigating.

Resolved: This incident is resolved.

Monitoring: A resolution for the slow email imports has been released and we are monitoring.

Identified: Audit is experiencing an issue with slow email imports; the cause has been identified and we are actively working toward resolution.

Resolved: We have released a revert for the maintenance update that was done yesterday and are seeing normal functionality for the SFTP at this time.

If you are still experiencing any abnormality, please reach out through our support portal:
https://paymentshelp.triumph.io/support/tickets/new

Investigating: Some Triumph clients are experiencing difficulties connecting to our SFTP server, we are actively investigating.

Resolved: This incident has been resolved.

Identified: Emails are currently importing into Audit slower than usual, we are working on restoring to expected service levels.