SMS Magic Status: check for SMS Magic outages and issues

SMS Magic status is Operational

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Message Delivery Service

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SMS Magic Customer Portal

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See all 63 SMS Magic components

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Active Incidents

No active incidents

Recently Resolved Incidents

Intermittent Redirection Issues on Integration & Usecase Pages for EU Data Center

Started 1 Mar 2026 08:59:45 (4 days ago), resolved 1 Mar 2026 13:24:23 (3 days ago)

Minor Incident

Resolved

SMS Magic Customer Portal

Issue: The Integration and Use Case pages on the SMS-Magic and BeConversive portals are intermittently redirecting users to the Home page instead of loading the selected page.

Impact: During this period customers may experience intermittent issues while accessing the Integration and Use Case pages and may be unable to add or modify existing integrations.

Current Status: Our engineering team is actively investigating the issue.

Duration of Degradation: Started At: 7:30 AM UTC

See all updates

Carrier Partner Incident - AT&T 10Dlc SMS Latency

Started 25 Feb 2026 20:33:16 (7 days ago), resolved 26 Feb 2026 13:15:31 (6 days ago)

Minor Incident

Resolved

Message Delivery Service

Start Time : Feb 25, 2026 - 12:23 PST We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.

See all updates

SMS Magic Outage Survival Guide

A step-by-step guide to help you survive a SMS Magic outage

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SMS Magic Components

SMS Magic

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SMS Magic US Data Center

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SMS Magic REST API

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Salesforce API

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Zoho API

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Message Delivery Service

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Carrier Partner Incident - AT&T 10Dlc SMS Latency

Started 25 Feb 2026 20:33:16 (7 days ago), resolved 26 Feb 2026 13:15:31 (6 days ago)

Minor Incident

Resolved

Message Delivery Service

See all updates

DLR Sync with Salesforce

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Incoming Message Sync with Salesforce

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DLR sync with Zoho

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DLR sync with Open API

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Incoming sync with Zoho

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Incoming sync with Open API

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Converse Desk on SaaS Portal

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Incoming MMS messages processing

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SMS Magic Buy Portal

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Analytics Dashboard

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SMS Magic Customer Portal

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Incoming messages

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Email Service

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Billing & provisioning service

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URL Shortening & Tracking

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SMS Magic Website

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SMS Magic Australia Data Center

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SMS Magic REST API

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Salesforce API

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Zoho API

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Message Delivery Service

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DLR Sync with Salesforce

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Incoming Message Sync with Salesforce

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DLR sync with Zoho

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DLR sync with Open API

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Incoming sync with Zoho

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Incoming sync with Open API

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Converse Desk on SaaS Portal

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Incoming MMS messages processing

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SMS Magic Customer Portal

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Analytics Dashboard

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SMS Magic Buy Portal

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Incoming messages

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Email Service

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Billing & provisioning service

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URL Shortening & Tracking

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SMS Magic Europe Data Center

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SMS Magic REST API

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Salesforce API

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Sun 1

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Zoho API

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Message Delivery Service

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DLR Sync with Salesforce

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Sun 1

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Incoming Message Sync with Salesforce

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Sun 1

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now

DLR sync with Zoho

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DLR sync with Open API

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Incoming sync with Zoho

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Incoming sync with Open API

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Converse Desk on SaaS Portal

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Incoming MMS messages processing

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SMS Magic Customer Portal

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Sun 1

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Intermittent Redirection Issues on Integration & Usecase Pages for EU Data Center

Started 1 Mar 2026 08:59:45 (4 days ago), resolved 1 Mar 2026 13:24:23 (3 days ago)

Minor Incident

Resolved

SMS Magic Customer Portal

Issue: The Integration and Use Case pages on the SMS-Magic and BeConversive portals are intermittently redirecting users to the Home page instead of loading the selected page.

Impact: During this period customers may experience intermittent issues while accessing the Integration and Use Case pages and may be unable to add or modify existing integrations.

Current Status: Our engineering team is actively investigating the issue.

Duration of Degradation: Started At: 7:30 AM UTC

See all updates

Analytics Dashboard

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now

SMS Magic Buy Portal

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now

Incoming messages

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Email Service

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Billing & provisioning service

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URL Shortening & Tracking

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SMS Magic Salesforce Managed Package

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SMS Magic Status

Real-time updates of SMS Magic issues and outages

SMS Magic status is Operational

Message Delivery Service

SMS Magic Customer Portal

Active Incidents

Recently Resolved Incidents

SMS Magic Outage Survival Guide

SMS Magic Components

SMS Magic US Data Center

SMS Magic REST API

Salesforce API

Zoho API

Message Delivery Service

DLR Sync with Salesforce

Incoming Message Sync with Salesforce

DLR sync with Zoho

DLR sync with Open API

Incoming sync with Zoho

Incoming sync with Open API

Converse Desk on SaaS Portal

Incoming MMS messages processing

SMS Magic Buy Portal

Analytics Dashboard

SMS Magic Customer Portal

Incoming messages

Email Service

Billing & provisioning service

URL Shortening & Tracking

SMS Magic Website

SMS Magic Australia Data Center

SMS Magic REST API

Salesforce API

Zoho API

Message Delivery Service

DLR Sync with Salesforce

Incoming Message Sync with Salesforce

DLR sync with Zoho

DLR sync with Open API

Incoming sync with Zoho

Incoming sync with Open API

Converse Desk on SaaS Portal

Incoming MMS messages processing

SMS Magic Customer Portal

Analytics Dashboard

SMS Magic Buy Portal

Incoming messages

Email Service

Billing & provisioning service

URL Shortening & Tracking

SMS Magic Europe Data Center

SMS Magic REST API

Salesforce API

Zoho API

Message Delivery Service

DLR Sync with Salesforce

Incoming Message Sync with Salesforce

DLR sync with Zoho

DLR sync with Open API

Incoming sync with Zoho

Incoming sync with Open API

Converse Desk on SaaS Portal

Incoming MMS messages processing

SMS Magic Customer Portal

Analytics Dashboard

SMS Magic Buy Portal

Incoming messages

Email Service

Billing & provisioning service

URL Shortening & Tracking

SMS Magic Salesforce Managed Package

SMS Magic Alternatives

Commonly Used Together