SMS Magic Status

Resolved: This issue has been resolved. The messages are getting delivered as usual. End Time : Apr 28, 22:17 UTC

Investigating: Start Time : Apr 28, 17:48 UTC We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received. Our team is actively looking into this, and we will provide an update as soon as more information becomes available.

Resolved: Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 28, 19:58 PDT

Investigating: Start Time : Apr 28, 2026 - 14:13 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services.
Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1). The cause of this issue is under investigation at this time.

Resolved: Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 29, 13:12 PDT

Investigating: Start Time : Apr 29, 2026 - 11:51 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services.
Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.

Resolved: This incident has been resolved. Incident Start Time: 2026-04-29 19:35 UTC Incident End Time: 2026-05-01 01:30 UTC

Investigating: Start Time :2026-04-29 19:35 UTC We are currently observing delivery issues in US - AT&T Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Resolved: This incident is now resolved.

Investigating: We are currently observing a partial disruption impacting incoming message delivery for a subset of UK virtual numbers. Our team has identified delays in receiving inbound messages on a few numbers. This issue is not affecting all traffic and is limited to specific routes. Impact:

Delayed or intermittent receipt of incoming messages Limited to a subset of UK numbers

Action Taken: Our engineering and carrier teams are actively investigating the issue and working towards a resolution on priority.

Next Update: We will share the next update within the next few hours or as soon as we have further clarity.

We sincerely apologize for the inconvenience and appreciate your patience.

Resolved: This incident is now resolved.

Investigating: We are currently observing a partial disruption impacting incoming message delivery for a subset of UK virtual numbers. Our team has identified delays in receiving inbound messages on a few numbers. This issue is not affecting all traffic and is limited to specific routes. Impact:

Delayed or intermittent receipt of incoming messages Limited to a subset of UK numbers

Action Taken: Our engineering and carrier teams are actively investigating the issue and working towards a resolution on priority.

Next Update: We will share the next update within the next few hours or as soon as we have further clarity.

We sincerely apologize for the inconvenience and appreciate your patience.

Investigating: We have received a notification regarding an issue which is causing a delay in Incoming messages on O2 network Clients may experience delay in Incoming messages send from the end users on O2 network. The cause of this issue is under investigation at this time. We will provide an update as soon as more information becomes available.