
CallRail Status
Real-time updates of CallRail issues and outages
CallRail status is Operational
Google Analytics
CallRail API
Active Incidents
No active incidents
Recently Resolved Incidents
We have been made aware of a change in format for the session cookie issued by Google Analytics (GA4) that is causing events to be passed without standard GA4 attribution data. This impacts calls and texts to website pools as well as form submissions that are sent to GA4 via our integration. These events will show in report with attribution data of "not set" and default channel grouping of "undefined".
In-app reporting and other integrations are not impacted.
We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.
CallRail Outage Survival Guide
CallRail Components
CallRail Call Tracking
CallRail Web Application
Call Routing
Backup Call Routing
DNI and Keyword Tracking
Tracker Creation
CallRail Call Tracking Mobile App
CallRail Wordpress Plugin
Google Ads Call Details Forwarding
CallRail Lead Center
Lead Center General
Lead Center Web Application
Softphone
Lead Center Mobile App
Web Chat
CallRail Call Recording
CallRail Call Transcription
CallRail Integrations
API
Webhooks
Google Analytics
We have been made aware of a change in format for the session cookie issued by Google Analytics (GA4) that is causing events to be passed without standard GA4 attribution data. This impacts calls and texts to website pools as well as form submissions that are sent to GA4 via our integration. These events will show in report with attribution data of "not set" and default channel grouping of "undefined".
In-app reporting and other integrations are not impacted.
Google Ads
Google Call Details Forwarding
Hubspot
Other Integrations
CallRail Web Form Capture
CallRail Email Notifications
CallRail Reports
CallRail Text messaging
SMS
MMS
CallRail API
We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.