Socio status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

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Recently Resolved Incidents

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Socio Outage Survival Guide

A step-by-step guide to help you survive a Socio outage
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    Socio Components

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    Socio Platform

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    Socio Registration

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    Socio Event Apps

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    Socio Web App

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    Socio Live Display

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    Socio Lead Retrieval

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    Socio Streaming

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    Socio Alternatives

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    Eventbrite Web Site

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    Site Unavailable
    Started 30 Sep 2024 10:22:00 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Web Site

    We are currently investigating this issue.

    Eventbrite Webhook Delivery

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    Consumer reporting and Webhook notification delays
    Started 15 Jan 2025 20:43:31 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Webhook Delivery

    Our engineering team is actively investigating an issue causing delays in Creator reporting data and webhook notifications used by our API users. We appreciate your patience as we work to resolve this as quickly as possible.

    See all
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    Inbound (MO)
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    [INFORMATIONAL / NOT AN INCIDENT] Changes to Zipwhip Gateway Statuspage Notifications
    Started 16 Jan 2025 21:05:57 (1 day ago), still ongoing
    Incident without Impact
    Monitoring
    Inbound (MO)
    Inbound (MO)
    AT&T
    TLS (SMPP)
    Provisioning API
    More...

    As part of our efforts to streamline communication, Twilio is consolidating the Zipwhip Statuspage (status.zipwhip.com) into the Twilio Statuspage (status.twilio.com).

    Effective January 30, 2025, we will no longer post Maintenance and Incident notifications on the Zipwhip Statuspage, (status.zipwhip.com).

    To continue receiving notifications for Zipwhip's Messaging and Zipwhip's Tool services, subscribe to the respective Zipwhip Services on the Twilio Statuspage, you may do so by following these 4 steps:

    1. Visit status.twilio.com and click 'Subscribe to Updates' on the top right corner
    2. Enter the email address where you want to be notified
    3. Follow the steps to confirm your subscription and ensure the desired Zipwhip services are checked (Please note, by default, all the boxes will be checked, so you would need to uncheck the ones you do NOT want to be notified for):

    ‣ Zipwhip Gateway

    *Zipwhip Messaging - SMS Long Code, North America - MMS Long Code, North America - SMS Toll-Free, North America - MMS Toll-Free, North America *Zipwhip Tools - Toll-Free Verification Portal - Zipwhip Provisioner Dashboard and API - Zipwhip Support Ticketing

    1. Hit the Save button in the bottom

    This change does not affect any Messaging services and applies only to the notifications sent for Maintenance and Incident updates.

    If you have any questions, please contact noc@zipwhip.com.

    Outbound (MT)
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    [INFORMATIONAL / NOT AN INCIDENT] Changes to Zipwhip Gateway Statuspage Notifications
    Started 16 Jan 2025 21:05:57 (1 day ago), still ongoing
    Incident without Impact
    Monitoring
    Inbound (MO)
    Inbound (MO)
    AT&T
    TLS (SMPP)
    Provisioning API
    More...

    As part of our efforts to streamline communication, Twilio is consolidating the Zipwhip Statuspage (status.zipwhip.com) into the Twilio Statuspage (status.twilio.com).

    Effective January 30, 2025, we will no longer post Maintenance and Incident notifications on the Zipwhip Statuspage, (status.zipwhip.com).

    To continue receiving notifications for Zipwhip's Messaging and Zipwhip's Tool services, subscribe to the respective Zipwhip Services on the Twilio Statuspage, you may do so by following these 4 steps:

    1. Visit status.twilio.com and click 'Subscribe to Updates' on the top right corner
    2. Enter the email address where you want to be notified
    3. Follow the steps to confirm your subscription and ensure the desired Zipwhip services are checked (Please note, by default, all the boxes will be checked, so you would need to uncheck the ones you do NOT want to be notified for):

    ‣ Zipwhip Gateway

    *Zipwhip Messaging - SMS Long Code, North America - MMS Long Code, North America - SMS Toll-Free, North America - MMS Toll-Free, North America *Zipwhip Tools - Toll-Free Verification Portal - Zipwhip Provisioner Dashboard and API - Zipwhip Support Ticketing

    1. Hit the Save button in the bottom

    This change does not affect any Messaging services and applies only to the notifications sent for Maintenance and Incident updates.

    If you have any questions, please contact noc@zipwhip.com.

    See all
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