Segment Status
Real-time updates of Segment issues and outages
Segment status is Operational
Web Interface (US)
Web Interface (EU)
Active Incidents
No active incidents
Recently Resolved Incidents
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage.
Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully.
Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.
Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.
Segment Outage Survival Guide
Segment Components
Segment Data Ingestion (Tracking) API
Data Ingestion (Tracking) API (US)
Data Ingestion (Tracking) API (EU)
Segment Data Processing Pipeline
Data Processing Pipeline (US)
Data Processing Pipeline (EU)
Segment Web Interface
Web Interface (US)
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage.
Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully.
Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.
Web Interface (EU)
Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.