Akeneo Status
Real-time updates of Akeneo issues and outages
Akeneo status is Operational
Akeneo Serenity
Akeneo Growth Edition
Akeneo AI Configurations
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an issue causing degraded performance and failures in approximately 4% of import and export jobs. Our engineering team is actively working to identify the root cause and implement a fix. A mitigation has been implemented to reduce the impact while the full resolution is in progress.
We have identified a bug with AI configurations being used for translations via the Product Edit Page. The issue has been found, and we are working to resolve the issue. Note: This does not affect configurations being used by Rules.
Akeneo Outage Survival Guide
Akeneo Components
Akeneo Serenity
We are currently investigating an issue causing degraded performance and failures in approximately 4% of import and export jobs. Our engineering team is actively working to identify the root cause and implement a fix. A mitigation has been implemented to reduce the impact while the full resolution is in progress.
Akeneo Growth Edition
We are currently investigating an issue causing degraded performance and failures in approximately 4% of import and export jobs. Our engineering team is actively working to identify the root cause and implement a fix. A mitigation has been implemented to reduce the impact while the full resolution is in progress.
Akeneo Supplier Data Manager
Akeneo Shared Catalogs
Akeneo Flexibility
Akeneo AppStore
Akeneo App for BigCommerce
Akeneo App for Shopify
Akeneo Onboarder
Akeneo GraphQL API
Akeneo Event Platform
Akeneo AI Configurations
We have identified a bug with AI configurations being used for translations via the Product Edit Page. The issue has been found, and we are working to resolve the issue. Note: This does not affect configurations being used by Rules.
