SafetyCulture status is Partially Degraded Service

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SafetyCulture

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Issues
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Mobile App
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Training
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Active Incidents

Training tab is not loading for some users
Started 4 Mar 2026 20:30:45 (3 hours ago), still ongoing
Minor Incident
Investigating
Training

We are aware that some users are unable to access the Training tab on the web and mobile app.

Recently Resolved Incidents

SMS notifications temporarily unavailable in AU region
Started 3 Mar 2026 03:36:23 (2 days ago), resolved 3 Mar 2026 09:56:44 (2 days ago)
Major Incident
Resolved
Mobile App

We are aware of an issue affecting SMS availability in our AU region.

Our team is actively investigating.

SMS notifications temporarily unavailable in EU region
Started 1 Mar 2026 03:03:50 (4 days ago), resolved 2 Mar 2026 05:19:11 (3 days ago)
Minor Incident
Resolved
Mobile App

We are aware of an issue affecting SMS availability in our EU region.

Our team is actively investigating.

Users are unable to edit investigation details
Started 26 Feb 2026 09:16:44 (7 days ago), resolved 26 Feb 2026 10:36:26 (7 days ago)
Minor Incident
Resolved
Issues

We are aware of a problem with editing the details of an investigation.

We are currently looking into this issue.

SafetyCulture Outage Survival Guide

A step-by-step guide to help you survive a SafetyCulture outage
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    SafetyCulture Components

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    SafetyCulture

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    Inspections
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    Issues
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    Users are unable to edit investigation details
    Started 26 Feb 2026 09:16:44 (7 days ago), resolved 26 Feb 2026 10:36:26 (7 days ago)
    Minor Incident
    Resolved
    Issues

    We are aware of a problem with editing the details of an investigation.

    We are currently looking into this issue.

    Sensors
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    Assets
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    Analytics
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    Public Library
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    Heads Up
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    Public API
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    Mobile App
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    SMS notifications temporarily unavailable in EU region
    Started 1 Mar 2026 03:03:50 (4 days ago), resolved 2 Mar 2026 05:19:11 (3 days ago)
    Minor Incident
    Resolved
    Mobile App

    We are aware of an issue affecting SMS availability in our EU region.

    Our team is actively investigating.

    SMS notifications temporarily unavailable in AU region
    Started 3 Mar 2026 03:36:23 (2 days ago), resolved 3 Mar 2026 09:56:44 (2 days ago)
    Major Incident
    Resolved
    Mobile App

    We are aware of an issue affecting SMS availability in our AU region.

    Our team is actively investigating.

    Web Platform
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    Training
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    Training tab is not loading for some users
    Started 4 Mar 2026 20:30:45 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Training

    We are aware that some users are unable to access the Training tab on the web and mobile app.

    Actions
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    Integrations
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    Website
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    SafetyCulture SHEQSY

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    SHEQSY App
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    SHEQSY Dashboard
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    SHEQSY API's
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    SHEQSY 24/7 Monitoring
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    SHEQSY Satellite Devices
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    SHEQSY Notifications
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