Mendix Technology B.V. Status

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

NOTE: Do not stop/restart your environment if it is currently still active and available. This advice applies to customers on the Premium plan.

Expect Next Update: We will only update again if there is actually an update. Subscribe to get updates automatically.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: We will only update again if there is actually an update. Subscribe to get updates automatically.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: Friday March 20th 2026

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: Monday March 16th 2026, 15:00 UTC

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: Friday March 13th 2026, 15:00 UTC

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

We will update the incident as events warrant.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

As mentioned in our previous message, environments using a premium resource pack are not affected.

We will update the incident as events warrant.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

We will update the incident as events warrant.

Identified: We have identified an issue with an upstream vendor due to a regional incident, causing applications in that region to be unavailable. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

As mentioned in our previous message customers using the premium plan are not affected.

We will update the incident as events warrant.

Identified: We have identified an issue with an upstream vendor due to a regional incident, causing applications in that region to be unavailable. Customers using the premium plan will not be affected.

We will update the incident as events warrant.

Investigating: We are experiencing some difficulties reaching the Middle East (Bahrain) region.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: We will only update again if there is actually an update. Subscribe to get updates automatically.

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: Friday March 20th 2026

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is working hard to restore their services, but didn't provide an ETA when services are restored.

Expect Next Update: Monday March 16th 2026, 15:00 UTC

Identified: The situation hasn't changed. We have seen no improvement in affected services. The vendor is expecting recovery to take at least another day.

Expect Next Update: Friday March 13th 2026, 15:00 UTC

Identified: The situation hasn't changed. We have seen no improvement. The vendor is expecting recovery to take at least another day.

We will update the incident as events warrant.

Identified: The situation hasn't changed. We have seen no improvement. The vendor is expecting recovery to take at least another day.

We will update the incident as events warrant.

Identified: The situation hasn't changed. We have seen no improvement. The vendor is expecting recovery to take at least another day.

We will update the incident as events warrant.

Identified: We have identified an issue with an upstream vendor due to a regional incident, causing most applications in that region to be unavailable. The vendor is expecting recovery to take at least another day.

We will update the incident as events warrant.

Identified: We have identified an issue with an upstream vendor due to a regional incident, causing most applications in that region to be unavailable.

We will update the incident as events warrant.

Identified: Due to a power outage in the data center where the standard plan applications are running, unfortunately those applications are inaccessible.

Investigating: We are investigating an incident in the Middle East (UAE) region. Customers may experience problems when trying to access their applications.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We've identified an issue with application metrics in Mendix Cloud EU (Frankfurt 2) which resulted in incorrect runtime heartbeat alert emails sent to customers. We've implemented a fix and are monitoring the results. The metrics are missing from 27 April 1725 CEST until 28 April 1300 CEST and won't be recoverable. We apologize for the inconvenience caused.

Resolved: The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.

Monitoring: A fix has been implemented and we're monitoring the results.

Investigating: We are investigating issue with some customers missing application and access logs in Mendix Cloud EU (Frankfurt 2) and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions. Live logging is functioning as expected.

Resolved: The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.

Monitoring: A fix has been implemented and we're monitoring the results.

Investigating: We are investigating issue with some customers missing application and access logs in Mendix Cloud EU (Frankfurt 2) and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions. Live logging is functioning as expected.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we're monitoring the results.

Investigating: We are currently investigating an issue with some customers seeing 'Navigation Retrieval Failed' errors on Mendix Portal. Impacted customers are advised to logout and login again as a workaround until a proper fix is implemented.