Mendix Technology B.V. status is Partially Degraded Service

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Control Center
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Software Composition
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Mendix Cloud UK
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Mendix Technology B.V. Mendix Cloud Deployment

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Mendix Cloud Deployment
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Backups
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Custom domains
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Active Incidents

Mendix Portal degraded performance
Started 28 Jul 2026 12:09:13 (8 hours ago), still ongoing
Minor Incident
Identified
Backups

We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups.

This incident will be updated in 1 hour, or as events warrant.

Issue with database in sbom server.
Started 23 Jul 2026 07:38:41 (6 days ago), resolved 23 Jul 2026 15:04:43 (5 days ago)
Major Incident
Postmortem
Control Center
Software Composition

We are currently investigation issue.

Recently Resolved Incidents

Issue with Database provisioning and downsizing on Mendix Cloud UK cluster
Started 6 Jul 2026 12:03:33 (22 days ago), resolved 23 Jul 2026 12:51:52 (5 days ago)
Minor Incident
Resolved
Mendix Cloud UK

We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine.

Issue is related to our cloud provider not having capacity on one of the availability zones.

Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.

Custom domains unavailable after restart
Started 23 Jul 2026 09:30:25 (5 days ago), resolved 23 Jul 2026 12:50:09 (5 days ago)
Minor Incident
Resolved
Mendix Cloud Deployment
Custom domains

We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience:

  • The application being unavailable on the custom domain
  • Custom domains not shown on Mendix Portal

We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being.

This incident will be updated in 1 hour, or as events warrant.

Mendix Technology B.V. Outage Survival Guide

A step-by-step guide to help you survive a Mendix Technology B.V. outage
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    Mendix Technology B.V. Components

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    Mendix Technology B.V. Mendix Services

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    Project Management
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    Project Management
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    Project Management
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    Control Center
    Tue 21
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    now
    Control Center
    Tue 21
    Wed 22
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    now
    Issue with database in sbom server.
    Started 23 Jul 2026 07:38:41 (6 days ago), resolved 23 Jul 2026 15:04:43 (5 days ago)
    Major Incident
    Postmortem
    Control Center
    Software Composition

    We are currently investigation issue.

    Identity and Access Management
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    Team Server
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    Studio Pro
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    Marketplace
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    Community
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    Marketplace
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    Community
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    BYOIDP Wizard
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    Support Portal
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    Academy
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    Documentation
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    Catalog
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    Support Portal
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    Native Mobile Builder
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    APIs
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    Licensing Service
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    Software Composition
    Tue 21
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    Issue with database in sbom server.
    Started 23 Jul 2026 07:38:41 (6 days ago), resolved 23 Jul 2026 15:04:43 (5 days ago)
    Major Incident
    Postmortem
    Control Center
    Software Composition

    We are currently investigation issue.

    Self-service
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    Deploy - Mendix Cloud
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    Model Server
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    Pipeline Portal
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    Logs and Metrics - Mendix Cloud
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    Webhooks
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    Mendix Cloud: GenAI Resource Packs Portal
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    Workstation Management
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    Approval Requests
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    Mendix Technology B.V. Mendix Cloud Regions

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    Mendix Cloud US-East
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    Mendix Cloud EU (Frankfurt)
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    Mendix Cloud Asia Pacific (Tokyo)
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    Mendix Cloud Free Tier EU
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    Mendix Cloud UK
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    Issue with Database provisioning and downsizing on Mendix Cloud UK cluster
    Started 6 Jul 2026 12:03:33 (22 days ago), resolved 23 Jul 2026 12:51:52 (5 days ago)
    Minor Incident
    Resolved
    Mendix Cloud UK

    We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine.

    Issue is related to our cloud provider not having capacity on one of the availability zones.

    Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.

    Mendix Cloud IE
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    Mendix Cloud US-West
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    Mendix Cloud Asia Pacific (Sydney)
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    Mendix Cloud Canada (Central)
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    Mendix Cloud Asia Pacific (Singapore)
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    Mendix Cloud Asia Pacific (Mumbai)
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    Mendix Cloud Middle East (Bahrain)
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    Mendix Cloud Africa (Cape Town)
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    Mendix Cloud Middle East (UAE)
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    Mendix Cloud South America (São Paulo)
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    Mendix Cloud EU (Frankfurt 2)
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    Mendix Cloud Asia Pacific (Osaka)
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    Mendix Cloud Asia Pacific (Seoul)
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    Mendix Cloud Asia Pacific (Jakarta)
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    Mendix Cloud EU (Frankfurt): GenAI Resources
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    Mendix Cloud Canada (Central): GenAI Resources
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    Mendix Technology B.V. Mendix Cloud Dedicated Regions

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    Mendix Cloud Dedicated EU (Frankfurt) Alfa
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    Mendix Cloud Dedicated US-West Alfa
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    Mendix Cloud Dedicated US-West Echo
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    Mendix Cloud Dedicated UK Echo
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    Mendix Cloud Dedicated Asia Pacific (Singapore) Echo
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    Mendix Cloud Dedicated US-East Hotel
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    Mendix Cloud Dedicated US-East Mike
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    Mendix Cloud Dedicated US-East Papa
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    STS Service
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    Mendix Cloud Dedicated EU (Frankfurt) Sierra
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    Cognitive AI Service
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    Mendix Cloud Dedicated EU (Frankfurt) Uniform
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    Invoice Processing
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    Mendix Cloud Dedicated Asia Pacific (Singapore) Able
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    Mendix Cloud Dedicated US-East Kilo
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    Mendix Cloud Dedicated US-East Charlie
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    Mendix Cloud Dedicated US-East Colin
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    Mendix Cloud Dedicated EU (Frankfurt) Metro
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    Mendix Technology B.V. Mendix Cloud Deployment

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    Mendix Cloud Deployment
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    Custom domains unavailable after restart
    Started 23 Jul 2026 09:30:25 (5 days ago), resolved 23 Jul 2026 12:50:09 (5 days ago)
    Minor Incident
    Resolved
    Mendix Cloud Deployment
    Custom domains

    We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience:

    • The application being unavailable on the custom domain
    • Custom domains not shown on Mendix Portal

    We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being.

    This incident will be updated in 1 hour, or as events warrant.

    3D Viewer Sample App
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    Logging, Monitoring, and Alerting
    Tue 21
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    now
    Backups
    Tue 21
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    Mendix Portal degraded performance
    Started 28 Jul 2026 12:09:13 (8 hours ago), still ongoing
    Minor Incident
    Identified
    Backups

    We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups.

    This incident will be updated in 1 hour, or as events warrant.

    PDF Document Generation
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    Cloud Foundry Buildpack
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    Mendix Event Broker
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    Custom domains
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    Custom domains unavailable after restart
    Started 23 Jul 2026 09:30:25 (5 days ago), resolved 23 Jul 2026 12:50:09 (5 days ago)
    Minor Incident
    Resolved
    Mendix Cloud Deployment
    Custom domains

    We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience:

    • The application being unavailable on the custom domain
    • Custom domains not shown on Mendix Portal

    We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being.

    This incident will be updated in 1 hour, or as events warrant.

    Mendix Technology B.V. Partner Cloud Deployments

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    Partner Cloud Deployment SAP Cloud
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    Partner Cloud Deployment Stack-IT Cloud
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    Mendix Technology B.V. Mendix on Third Party Clouds

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    Mendix on Kubernetes
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    Mendix on Azure
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