Cronofy Status

Resolved: All pending notifications have now been flushed.

Notifications scheduled since approximately 02:00 UTC on July 1st were failing to be sent. This affected customers in the US data center making use of the following API features:

• Event Triggers; approximately 9000 notifications for calendar events starting/ending will have been delivered late
• Scheduler Workflows; a small number of Scheduling Request lifecycle notifications will have been delivered late
• Meeting Agents; a small number of scheduled Meeting Agents will not have arrived to their scheduled meetings

A postmortem of the incident will take place and be attached to this incident in the next 48 hours.

Monitoring: A failing component in our US data center led to scheduled notifications for Event Triggers backing up and not sending. We've resolved the immediate cause, which will lead to notifications being delivered behind schedule.

We are monitoring this and investigating any wider impact from the issue.

Investigating: We are investigating an issue where Event Trigger notifications are failing to send in our US data center