Courier Status

Resolved: Message sends are flowing normally, and events are caught up without delays.

Monitoring: We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.

Identified: The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.

Resolved: The team has identified the issue related to network connections on AWS which resulted in a backup of messages on our pipeline. Messages are flowing through as expected, and the stream has caught up.

Monitoring: Our team has identified a bottleneck in our system caused by timeouts on our sendworker. Our exponential backoff has caught up and messages are starting to go through.

Identified: The Courier team has identified a slowdown in sending notifications. This issue has been identified by our team and is closely monitoring. We do not expect any messages to drop. We will continue to monitor and update accordingly.